Portege R500 - no response from user password

Having just taken delivery of a new Portege R500, I tried to make a bluetooth connection when a screen came and asked to set up an administrator and user password. I have set up the password of the user only, typing in only once (but did not arise to confirm). When I turned on the computer again, there was a request for password in the upper right corner. But when I typed in it, nothing happens outside of the computer go after 3 attempts.

It's the password but I've noticed that when I was putting the origin of the series of * only appeared with the second letter. Is there a simple solution or do I return to the dealers? I have no data on it have only added programs to date.

Thanks for any advice.

If there is nothing especially on the HARD drive, I recommend you use the recovery image and make the clean OS install. After doing this there's second chance to establish a Bluetooth connection.

Tags: Toshiba

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