Power lost during printing. Printer will not start. Need firmware for C5550.

I lost power while printing a few days ago. The printer won't reset/reboot to the normal start screen. It displays a blue screen with an icon of power button and the message "BA00C63C". The power button does not work. I tried holding it in... does nothing. I unplugged the unit for two days to let the shock caps, but the unit still will not be reset. I would try to reflash its firmware. Where can I get the right firmware for a Photosmart C5550 all-in-one? Thank you.

Too bad. I had the camera reset/reboot. Unplugged, waited 30 seconds and plugged back while now the 'aid' a 'power' buttons

Tags: HP Printers

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