printer connected to the computer laptop n, t work

I connected my his laptop to HP for my printer. It's a LexmarkX2480. My laptop arrives correctly at printing, but does not print.

Please confirm that you are using Windows 7.  What version and the service pack?

Has your laptop computer upgraded to Windows 7 or Win 7 the only version of Windows already installed?
If you upgrade from a previous version of Windows, the printer has been installed on this version? If so, did you uninstall and unplug the printer before moving to Win 7?

You have all other printers installed on this computer? If so, can you print to them?

What does that mean?

My laptop can correctly print

What happened when you first connected the printer to the computer?

You get the error message?  If Yes, what is the full text, without paraphrasing?

Is there a printer icon in devices and printers?  If so, right-click on it and select the Ports tab.  Without clicking in the list of ports (you can use the scroll bar or expand the columns by clicking on & drag in the header), which is the 'Port' and 'Description', which is checked and highlighted?  Click Cancel to exit the printer properties dialog box.

Tags: Windows

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