Printer does not print in black and blue

Product: HP Photosmart C3180 all-in-One

OPERATING SYSTEM: OS X 10.4.11

no error message

no change in advance

My C3180 All in we decided to print only in black and blue a few months ago.  First I thought that it a bad cartridge, but it took a lot of time to exhaust.  The next color cartridge-same thing.  Next same thing (a new HP) cartridge.  No cleaning, uninstall/reinstall or any what other thing was forced to print what either other than black and blue.  Printer has been great for three years until now.

Next step... skeet shooting?

Thank you, Don

Hi Julie,.

YAY! So happy that it worked. You may mark this as resolved?

You could have gotten a replacement of the genuine HP cartridge if it was under warranty:

http://support.HP.com/us-en/document/c00206040

Don't forget to make use of it, if you have a worse (not need different discipline).

Tags: HP Printers

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