Printer has a State of rest print and custom

I also get a RUNDLL error message specific module could not be found

xupw. PDP

Hi Janetanne,

· What is the number and model of the printer?

· What is the service pack installed?

· How you have connected the printer to the computer?

· You receive a rundll error when you try to print?

Run the fix it from the link below and see if it can help change the status:

Printing problems and printing errors:http://support.microsoft.com/mats/printing_problems/en-us

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    ------------------------------------------------------------

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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