Printer not connecting with secure network, OK on non-secure

Similar Questions

• Photosmart HP 5510: printer not connected to the network, although it

  Hi people,

  I am at my wits end with this and you are my only hope (what Star Wars quote).

  I have a HP Photosmart 5510, I've had around 2011.  I've always used it in the company of my iMac (OS X now on El Capitan). Over the last year or two, there was the strange number to which case when I open the HP utility on my iMac it says it is not able to connect to the printer and I should check that it is switched on (this is before you ask). This question seemed to resolve itself after a short while and there was no problem.

  However, I came to analyze some elements of the other day, and this same old issue again raised his head. I put my paper on the scanner and press the option scan only for the printer to tell me that there is no connected computer. Weird, I thought I had printed only some points the day before. I went to my iMac and open the HP utility to see my former favorite message that the printer was not plugged in blah blah.

  I went on HP website to see if there were new pilots required, which it was not (the last was for OSX Yosemitie!).

  I decided to try and start fees and remove the printer and re - add new. I deleted the printer, downloaded the latest HP deriver (just in case) and that's where everything went wrong.

  Software downloads, all right, it starts going through the installation process, end, then he gets to the selection of the device, issue. It evokes three devices that are my one and only printer (Strange I thought). Two with the "connection type" listed as Hello and the other with the connection type is listed as IP. I tried selecting each of these only for each of them to come back with the following error message:

  "YEAR error occurred while the communications device." Please make sure that the device is ready and try again." Well, if they hear by loan, circuit implementation, its connected to my network then YES ITS BLOODY LOAN! So I get no more on the process by the printer and HP Utility installation is nothing else than a large black plastic paper weight. I tried to reconnect my printer to my network wifi several times and everything is fine, its connected and there is no problems according to the page of "wireless network test results" print.

  What the hell is happening? Any ideas? Please save me before I throw this thing by the highest window that I can find.

  I'm not a computer expert and I'm certainly not a network specialist. All the advice is appreciated greatly and fortunately.

  Hey @Mvdarbs,

  Welcome to the Forum from HP Support. We're here for another help to get the most out of our products.

  Thank you for your message. I see that you experience the Mac-to-printer communication problems when you use the HP Photosmart e-All-in-one 5510 printer. All this happens despite your apparent WiFi connection. While it is no doubt frustrating to live when all you want to do is print, there are solutions that you can try and I hope that they will restore the regular feature.

  I recommend you try the following steps:

  (1) we will start over with the installation of your network printer. From the control panel press the wireless icon, and then select "Restore network Defaults."

  2) façade, run the "Wireless Setup Assistant." Reconnect to your home network and then make a note of the IP address.

  3) visit the printer embedded web server (EWS): this is done by entering the IP address of the printer in the address bar of the web browser and navigating to this address. If you have a security alert (as this page is not encrypted), click on to "Go forward anyway." If the page loads correctly, we can be certain that the network connection is real. While you're there, make a note of any error messages or status alerts (if you see it, it's all good) and don't forget to advise me on what you see.

  4) remove the printer from your Mac. If you are not sure how, refer to the

  guide for advice.

  one) (optional)-set a static IP address for your printer. Refer to this thread of @PrintDoc here: http://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/changing-IP-address-for-wireless-printer/td-p/445087 for instructions on how to do it.

  5) reinstall your printer: click here and install the driver that you are prompted.

  Please let me know the result of your troubleshooting by responding to this post. Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  See you soon,.

• Photosmart more B210b: printer not connecting to wireless network

  I try to install the printer, which has worked before with a different wireless router. I can't connect to the network, even if the print network configuration page says PASS and YES at all the right place with this new router (DB of Belkin Wireless Router N600DB).  When I connect to the router, the printer does not appear in the list of connected devices, but the printed page says it IS connected (has assigned IP address192.168.1.100 on the page). When I try to install the device and connect it to the laptop computer, the IP address is not recognized.

  Both devices are in the same network (belkin.b2.c)

  I've completely disabled the firewall, I install it, both in the protection antivirus software, windows AND router, have revived all 3 devices (printer, router and laptop), but still unable to connect.

  I'll be very grateful for your help.

  JorgeAV wrote:

  Thank you Dragon-fur

  I have a problem with your suggestion and a question.

  First problem: I can't change the SSID name or to change other settings of the printer because I can not connect at all.

  The question is, I see my router dashboard that the Pool of IP address of departure is 192.168. 2.2 and the Pool of IP address is 192.168. 2.200 now, IP address, I can see the printer is 192.168. 1.100 as you can see, the range is different. This could be a problem?

  Comment

  The printer is on a different subnet from the rest of your network.  Yes, it's a problem.

  The printer and the router - and indeed, the rest of the network - these must all be on the same subnet.  Any network - but they are to be on the same.

  For example:

  It is not important whether you choose 192.168.1.1 for your gateway router

  OR

  whether you choose 192.168.2.1 for your gateway router

  The rest of your computers, printers and devices must be on the same network of "sub" as the gateway router.

  You can try changing the IP of the printer on the printer control panel if you can't connect with EWS (built-in web server).  Push the printer over subnet 2.

  Maybe give printer IP address: 192.168.2.226

  Click on the button the printer wireless...

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• OfficeJet Pro 8625 not connected to the network - no active web services

  Just bought this printer and cannot get the active web services! Keeps telling me printer not connected to the network. Printing and scanning very well. It is connected via USB.

  Hello

  You need to connect the printer to a network in order to enable Web Services, those who will not work with a USB connection, such as those that require an internet connection.

  You can follow the steps below to connect the printer to the network and configuration for the ePrint printer:

  http://support.HP.com/us-en/document/c03721293

  Shlomi

• Hello my iPhone 6plus does not connect to the network on the upper left side of the screen it ust say research

  Hello my iphone 6plus does not connect with the network on the upper left side of the screen it say research

  Have you ever tried troubleshooting mentioned in this article?

  If you cannot connect to a cellular network or cellular data - Apple Support

• I have norton antivirus online via my ISP and I had to disable, because it comes with an error that says "cable not connected or missing network adapter" I use dial-up.

  cable not connected network adapter

  I have norton antivirus online via my ISP and I had to disable, because it comes with an error that says "cable not connected or missing network adapter" I use dial-up and do not use any type of router and I'm not on a network. I also tried to disable my network card & it still says the same error. I have an internal network card that came w / the computer (NOT a PCI one) and I wonder if there is a cord or a plug inside my computer that must be plugged. I made some changes on the internal hardware and might have missed an and I didn't have to open my Tower if it wasn't. It's a big hassle! Help, please!

  Hello

  1. Once you get the error message?

  2. do you get the error when you try to disable Norton anti-virus?

  3. are you able to access the Internet explore?

  Temporarily disable the antivirus on the computer running software and check if you are able to install the software.

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  WARNING: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

• OfficeJet Pro 8600 N911a not connect to the network

  Hello. I hope someone can offer a solution to my lack of connection network printers.

  I followed each step that I can find to understand why the printer is not connecting to the network. Including uninstalling/reinstalling, turn off and turn on all systems and following the steps help diagnosis HP.

  According to "the wireless network test results:

  Wireless: 'PASS '.

  Connectivity: Connected "does not work".

  Network: SSID found 'Pass '.

  Printer compatible with Wireless Router Settings 'Pass '.

  No filtering "Fail" (MAC address filtering is disabled - I double checked)

  Channel 'does not work '.

  Security 'Pass '.

  Help would be very appreciated.

  Thank you for your time.

  Hello

  Try following the steps below and check if this can help:

  http://support.HP.com/us-en/document/c02480179

• New HP Envy 4500 will not connect with my computer

  New HP printer shows blue light of connection with my wireless network but the printer connects with my computer (Windows 7 64-bit)

  I tried troubleshooting with doctor without success.  I thought about the restoration to the manufacturer's specifications. but worried about this procedure.

  Confused.

  Help please

  Adnilybrek28

  Welcome to the HP Forum.

  There is lots of useful information to the Web site of your printer.  In addition, the most important thing you can do is to install the full features software for your printer.  The installation process should help you with the login process.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open of printer drivers HP ENVY 4500 e-all-in-one
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good fix or workaround, click accept as Solution !

• Not connected, you are currently not connected to any network.

  When I'm on the network icon or click on it says "not connected, you are currently not connected to any networks." I know I'm connected but how am I guess sharing media with friends now, it's kind of a big deal for me and I tried to remove the network and then restart and then re-login has always the same thing happens as my security type is WPA2-PSK , but he says WPA2-Personal, when I go to manage wireless networks, I guess that means the same thing so can you help me more im going to upgrade to windows 7 soon and I don't know if he's going to say the same thing, please help.

  Hello

  1. don't you make changes to your computer before the problem?
  2. what type of connection you are using?  Cable?  Wireless?

  Search for related errors in the event viewer.

  Test in safe mode with networkproblem.

  See also: http://windows.microsoft.com/en-US/windows-vista/The-doctor-is-in-Using-Network-Diagnostics-in-Windows-Vista

• HP Office Jet 3830: Printer not connected

  I just installed this new printer, followed all the instructions in the manual and website, downloaded the latest update.

  Checked everything with the Setup Wizard, and he says that everything is ok.

  YET, when I try to print anything, it indicates that the "the printer is not connected"...

  I restarted my computer and also to restart the printer. Nothing has changed...

  I need to help and suggestions to solve this problem.

  Thank you

  Lewis

  Hey @lbriskin,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your Macintosh OSX 10.11 computer detects a printer all-in-one Officejet 3830. I can help you with that.

  First of all, let's see if the problem can be related network or Mac related. To do:

  Turn the printer off for a minute.

  While the printer is off, remove the power cord at the back of the router for a minute.

  When the lights came on your router on the printer.

  Now, let's see what the printer think, that is the question. Click on the wireless icon that looks like a radio tower in the Middle at the bottom of the screen.

  The next step depends on the IP address on the printer display.

  • If the IP address starts with 169.254, then the printer does not receive a valid IP address. Click the gear icon and select Wireless Setup Assistant to connect again. If the IP continues first 169.254 then the next step is to contact your internet provider because you have a device that will not receive a valid IP address of the router. If this is the case, then I would suggest calling a device and not a printer. If you say printer they say talk to HP and want to terminate the call.
  • If the IP address starts with 172 the printer is connected to a network of comments. Contact the company that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168 or 10 then the printer IP address is fine. The next step would be to determine the issue on the Mac.
  • If the IP address begins with any other number then the network has somewhat changed. I would contact who is now the network for assistance.

  Assuming that the IP starts with 192.168 or 10 the next step would be to reset your printing system. To do:

  On the Mac, click the Apple icon, system preferences and printers and Scanners.

  Hold down the command key and click the picture of the printer on the left side of the screen.

  Click on reset printing system.

  Click on the button "+" in the lower left corner of the screen.

  Select your printer from the list.

  Click on the box to use and select your printer from the list.

  Click on Add.

  If your printer was not in the previous window, it means that there is a setting on the network that prevents the Mac and a printer to communicate. I communicate with the one that is provided with the router and ask them to open all Ports, enable multicast, MAC disable the filtering/MAC cloning and make sure that the router broadcasts a band of 2.4 GHz (gigahertz).

  At this point, you should be able to print. If you are not able to print then please let me know what happened by following these instructions.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP Pavilion will not connect to the network

  Recently bought a HP Pavilion laptop and have tried to connect to my wifi at home. He returns constantly with incorrect network security key even though I'm 100% sure that it is correct, because I use the same password for other devices. I had to change my password for my wifi hub and enter this new password as the network security key which fortunately worked however, this means that every device in my house had to be resumed contact with the new password. Not only was it a lot of your time, but as soon as I turned off my laptop and turn it back on again a few hours later, it would not connect to the network again and continued to say the incorrect network security key (and this time changing my password for my wifi does not work). I was unable to use my laptop now because she's not not able to connect to my network and internet and it drives me crazy so help would be very appreciated to help me solve the problem

  Hey Amylou2603,

  Thank you! Exactly what I needed.

  Can you tell me if you have tried the steps that I posted in my previous answer and the results?

  You will also want to try to update the drivers for the card wireless on the laptop. You can find the drivers here: 15-n267sa HP Pavilion PC drivers. You will find them listed under network after you choose your operating system and click Next.

  There are a number of drivers here. Make sure you only download the drivers that match your exact wireless adapter. To see which card you have:

  1. Press the Windows Key + X.
  2. Select Device Manager.
  3. Expand network adapters.

  Once you have checked the map, download the appropriate drivers and run the installer.

  Let me know if these steps resolve the problem.

• «operation cannot complete error 0 x 00000709.» Double check the name of the printer and make and make sure that the printer is connected to the network. »

  Original title: Error 0 x 00000709...

  Error 0 x 00000709... I get this message because I bought a new laptop printer a canon IP100.   My computer won't let me not choose as a default printer at all and it comes up with this message:

  «operation cannot complete error 0 x 00000709.»  Double check the name of the printer and make and make sure that the printer is connected to the network. »

  I had trouble terrible., the only way I was able to use it is to remove the other printer but then again used I would have like a detauls.

  Can someone tell me how to fix this error, I would apreciate any help I could get with that.  I have two printers in the same time, one for the front desk and the other mobile.  I'm sure that someone out there knows what to do?  Thank you

  Hello

  Please follow the suggestions posted on April 16, 2013 by me from the link below.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/printing-error-0x00000709-when-i-try-to-make-my/a8235379-07ad-487e-b9e8-e041f3a715ee

  Please back up the registry before making changes.

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Hope that the information provided is useful. Do not respond if you need more help.

• Does not connect with the e-mail server after update.

  Thunderbird ran an auto update yesterday. Then it just stopped working. It does not connect with the Comcast email server. An error message appears "Unable to connect" and "the connection was refused when attempting to contact live.mozilla.messaging.com. I don't want to uninstall and reinstall for fear of losing my emails and address book. How can we get Thunderbird set, there is no tool in the toolbar to enable the debugging and correction of program errors.

  I use Thunderbird version 38.1.0.

  Thank you.

  The problem solved itself, Thunderbird has just started working. I followed the thread suggested by Christ1 and found none of it applied. No malware, no browser, no certificate error security block. I did, however, in Thunderbird, under Tools/Options/General uncheck the button for "When Thunderbird launches, show the Start Page in the message box." I do know that if this helped, Thunderbird still do not access Comcast mail for hours after that, even with several stops and restarts.

  Until the next problem...

• My Ipad mini will not connect with my wifi at home.  Other devices are able to connect with wifi.  I repeatedly entered the wifi password, but this is not ACCEP it.  Worked very well.  I turned the mini ipad market and nothing.  Help!

  My Ipad mini will not connect with my wifi at home.  Other devices are connecting with the wifi at home.  I turned the mini ipad market a few times and nothing. He recognizes wifi but when I touch the password, it continues to request the password.  Help!  It was working fine earlier in the day.

  What has happened with your iPad since earlier today, when it worked? updated App or iOS? nothing at all

  If your iPhone, iPad or iPod touch connects to a Wi - Fi - Apple Support network

• Widows XP does not connect to my network.

  Widows XP does not connect to my network. (wired or wireless) The network is functional and all I can understand is ipsec driver service could not start because the specified file is not found. I tried to reinstall the drivers for my wireless card, an external wireless adapter and plug it directly into the router. It detects the network but will not connect to it.

  This could be caused by a virus.  What application antivirus do you use, and is up to date?

  In particular, see tcpip.sys.

  There are probably several copies of this file on a typical system of Windows XP.  The copy of 'work' found in C:\Windows\system32\drivers with a backup copy in C:\Windows\system32\dllcache.

  You can have additional copies in C:\Windows\$hf_mig$\KB951748\SP3QFE and C:\Windows\$hf_mig$\KB2509553\SP3QFE

  Assuming that your system is up-to-date, the tcpip.sys version should be 5.1.2600.5625.  It should be 353 KB (361 600 bytes).

  You might consider doing a virus scan online with, for example, http://www.eset.com/us/online-scanner/ or download and analysis with the multi-AV tool of David Lipman, which you can find here http://www.multi-av.thespykiller.co.uk/

  I also suggest to download, install, update and equipped with a system full scan with two of these free tools:
  Malwarebytes AntiMalware
  SUPERAntiSpyware