printer want offline 4500 series

MY printer was working fine steeple, but today it says it is offline and I can't find a way to fix. I unplugged the printer, rebooted several times, reconnected to the wi - fi connection. Both my computer and my iphone does not. How do I get it online and how at - it still go offline in a first time!

Hello auge61681and welcome to the Forums of HP, I hope you enjoy your experience!

I see that you have connectivity problems. I would like to help.

I would recommend turning off your printer and your computer.  Once they are both down, I recommend you to unplug power to your router wireless for 60 seconds, and then reconnecting.  Once he started broadcasting again, turn on your printer and your computer.

I also recommend the rest of this paper on troubleshooting wireless printing Center.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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