Problem with CS6 Master collection on iMac

Hello.

Setup for CS6 Master Collection (Licensing) will not accept the serial number on an iMac

I run adobe cleaner and erased all Adobe products on the mac.

I run ONYX and fixed everything that he could set permissions etc. re and HD problems (none)

The version of the OS is 10.6.8 and latest updates of yesterday.

The installation and serial No. work very well on all other Mac 19 same configuration

There is no product Adobe not appearing in applications or utilities

Connection to the network is fine.

Any suggestions please?

Hi sheamusmac ,

Please see the mentioned kb: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html .

Kind regards

Romit Sinha

Tags: Adobe

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