Problem with the retailer regarding Vista disk operation

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Hi, I wonder if you can help me with some advice, it is on the PC I bought my father-in-law 6/8mnths ago. Until recently its been fine but lately its reading high and gel etc... to cut a long story short...  When I bought the PC 'Vista' has been pre-loaded and I never thought to check if a disc of the "Vista" operating system has been provided...

The stepfather wants to re - install the system, but did not get a disc and never had one, when ive asked the shop on this subject that they say that they only provide a... surely that goes away, he said...

Any help would be accepted with gratitude about whats the carnal... I had one with my Dell.

Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

There is no Vista free download legal available.

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

They will tell you how to do this.

Every computer manufacturer has their own way of making recovery disk/s.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

Save all data, because it will be lost during a clean installation.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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