Problems installing BEEP 11 g enterprise

Hello

I am trying to install the Oracle BI Publisher Desktop 11.1.1.7.0 for Windows, without success.

My laptop is Windows 7 operating system, 64-bit.

I downloaded the 64 bit version and Installer closed saying "Please use 32-bit BI Pulisher Desktop Installer.

I now try to install the Oracle BI Publisher Desktop 11.1.1.7.0 for 32-bit Office on Windows, but he continues to stop in the preparation of the installation stage and telling me to "Please close all applications and try again.

I don't have anything other than the installer running on my laptop. Someone has any idea of what can go wrong or suggest to the group to be contacted to help me with this problem (if I can open an SR)?

Thank you.

http://www.Oracle.com/technetwork/middleware/bi-Publisher/downloads/index.html

Hello

First of all, I think you have OS 64-bit but you Microsoft Office is 32-bit, so, you must install Oracle BI Publisher Desktop 11.1.1.7.0 for 32-bit.

On the other hand, any message "Please close all applications and try again", maybe you have any process of microsoft office running on your laptop; Try search and close all Microsoft Office processes in "Task Manager".

Concerning

Tags: Business Intelligence

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