Problems of scanning/copying 8600

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• problems of scanning offficejet 8600

  I have a jet of 8600 desktop that I use to be able to scan directly to my computer.  I use to go to the icon of the printer in my computer double click on it and could scan, and then he asked me where I wanted to save the document.  now, for some reason, I get a web page that opens and I need to analyze for built-in Web server thing.  THEN, when I try to scan to it, I get an error saying that I can't scan and administrative settings need to be changed.  If I try to scan to folder network (no idea what that means) I have to jump through hoops that I do not understand to do this job, apparently.  I don't know what the devil is going on.  I just want to scan documents to my computer crap.  I tried to reinstall the software from the hp website, but it did not help.  I tried unistalling and re-installing the printer which did not help.

  Hello

  Please click HERE to access the procedure which should solve the problem.

  OR, paste the URL below in the browser.

  http://support.HP.com/us-en/document/c03478505

• HP Officejet 8600 scanning/copying problem

  I have a 8600 all-in-one who recently stopped being able to scan or copy.  When you run a scan/copy, the page just comes out with vertical lines and black space.  I added a screenshot of the results of the analysis, but a copy gives the same.  Please help if you have seen this before.  I perform firmware updates and gone through the process of resetting due to disconnect.

  

  Rob, sounds like you are having a problem with your analysis. To open, what happens when you make a copy? That will let me know if this problem is hardware related or associated software. Then I know who will be the best way to proceed.

  
  Let me know how it goes and I'll get right back with you!

• Scan/copy with HP Officejet 8600 pro problems

  I have a desktop HP all-in-one running Windows 7 (64-bit). The printer HP Officejet 8600 pro range is connected to the printer via a USB cable. Scanning/copying is all lines verticle edge edge of the paper. I ran the HP scan doctor software and it showed that everything works. Still no usable copy. Search HP site and the forum of solutions. Tried what I found. Still haven't found a solution. I would set an example of a scan, but I see no abilty to attach a copy of this message. Can someone help me solve the problem?

  The scan looks like the following image?

  

  It s probably a power outage in the lamp.

  1. try to change a different electric recessed contact.

  • 

  2. check the scanner lamp, if he shines a light "BOLD" when the printer is turned on.

  • 

  3. try to start a new search and check the operation of the scanner and how works.

  • If the problem persists, this means that the scanner lamp has a hardware failure.
  • To contact directly to Hewlett Packard to ask the repair options available:
  • Contact HP > http://www8.hp.com/us/en/contact-hp/contact.html

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• C410a - problems with scanning and copying

  Recently bought a new computer (Windows 7 64-bit).  The old computer had the c410a Photosmart all-in-one installed and works without any problem.  PCMover to transfer files from the old computer to the new.  Had some problems at the beginning, but downloaded the drivers for the c410a and could do print from the computer.  However, it does not scan or copy.  I've uninstalled and reinstalled the software several times to drive and keep it for the same problem.

  If I try to scan or copy of the printer, I get an error message saying that I should try to scan/copy of the computer instead.  When I try to use the HP Solution Center, I get an error message that says: Hpqdirec.exe - system error - "the program can't start because libexpatw.dll is missing on your computer.  Try reinstalling the program to fix this program. "Then a second message appears that says Configuration ASF Broadcom -"system is busy and can not initialize.  Try again later. "As I said, I tried to reinstall the software that came with the printer several times and still get the same error messages.

  So, what don't get me?

  Any help is greatly appreciated.  Thank you very much.

  Well, I think that I thought about it.  When I reinstalled the software, I assumed that all software has been reinstalled.  But apparently, only the drivers were installed and not the HP Solution Center software.  Is returned on the disc, saw a button for installing additional software, and then installed the Solution Center and that seems to have solved the problem.

• my HP officejet 4500 Wireless has problem "FAILURE of the SCANNER. UNABLE to SCAN, COPY OR FAX SEND"help!

  Help, please... I bought the printer on May 1, 2011, (a year ago) and now I am facing problem of unable to scan, copy and fax. Help, please. Thank you

  Hi trebreklaw,

  Download and install the full software functionality from the link below.

  Driver and HP Officejet Full Feature software

• Black streak on a scanning/copy (Office Jet 8600.)

  Hello

  I'll do a quick tutorial on how to fix the black streaks on a problem to scan or copy.

  This problem could be due to the problem of calibration of scan during the March.

  Now, this can be easily solved by one step. This step is a hard reset with the printer.

  Hard Reset:

  Unplug the power cord at the back of the printer and then on the wall. After this please take out the ink cartridges. Once you disconnect the two, wait 30 seconds then plug it back in the printer first, then the wall.

  Which tends to resolve streaks on a question of copy/scanning that happens after the departure to the top.

  I suggest you clean the glass of the scanner with a cloth and glass cleaner. You can follow this document which will give you a few steps more on how to clean the scanner glass.

  Remember if you find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.
  I really appreciate it!

  I hope this helps.

  THX

  I hope it's useful.

  THX

• ooficejet HP 6600 not scan, copy or fax

  I get an error "unable to scan, copy or fax" on my hp officejet 6600.  I have already tried powerdown and back up and it did not work.  I also checked for updates and all this so far.  Any ideas on what could be the problem and how to fix it?

  Hi kscheck,

  I understand that you have a 6600 Officejet who tells you that it is not able to scan, copy or fax. I'm sorry to hear that, but I'll do my best to help you.

  I read that you don't have a power reset, by unplugging and reconnecting the printer, but you have plugged the printer directly to a wall outlet yet? Just, which ensures that the printer gets all the power it needs to function properly.

  If the printer is plugged into a wall and that you are still unable to scan, despite the update and reset of the printer then the last option to try is a partial reset. Please read this privacy statement for HP: http://bit.ly/pCUQT7 and continue to check your Inbox for the reset instructions.

  If the reset does not solve the problem, your only options than others is to call HP Technical Support in your area and inquire about what they can do for you now.

  Hope this helped, have a great day!

• problem of scanning ' r

  have all in one HP PSC750

  While turning on, impmediately messeag on the screen: ' scanningproblem, ste turned off for a while and then on, problem will disappear. "

  Tried all this, nothing works

  TX for help

  Hello

  Welcome to the Forums

  I'm sorry to learn that your PSC 750 shows a "scanning problem" error message when you turn on the printer. I would have a look and that by following the guide below that I found.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  Best wishes
  

• HP LASERJET M1005: PROBLEM OF SCANNING WITH REGARD

  DEAR SIR.

  WE HAVE A PROBLEM OF SCAN THAT THE SCANNER DISPLAYS THE MESSAGE "ERROR 12 SCANNER". WE NEED A DAILY COPYING AND SCANNING. SO IF PLEASE LOOK AFTER THE AFFAIR AND URGENT.

  gh_nayak wrote:
  

  DEAR SIR.

  WE HAVE A PROBLEM OF SCAN THAT THE SCANNER DISPLAYS THE MESSAGE "ERROR 12 SCANNER". WE NEED A DAILY COPYING AND SCANNING. SO IF PLEASE LOOK AFTER THE AFFAIR AND URGENT.

  Dear Sir.

  I filed a complaint on 22/10/2015 rtegarding scaneer error12 and there is no relpy on your part. Please take care of the material and the urgent.otherwise you can collect the spoiled your printer of business and repay the money as soon as possible

  g h long

  29.10.2015

  9343341953

• Suddenly won't scan hp 8600 function, and the hp Solution Center does not connect?

  I have been regularly using scanning, copying and printing to my HP 8600 printer features 4/1. All of a sudden when I click on the printer icon only functions of the printer are listed. When I click on the HP Solutions Center (which I have not had to do was s/u w / a previous printer) the message says: HP Solution Center cannot run b/c your device installation is not complete. PLS, connect the cable usb or re - run the Setup program from the installation to a network installation CD. If this does not work...

  I insert the CD, re-directed the s/u and nothing has changed. Please notify.

  HP 4/1 8600

  Windows 7

  I see that you have had previous HP products, Katharine. I'm glad to know that you have the software installed for the 8600 with success now.

  However, the center of Solution software you used with the previous units is more used to the 8600. The software installed for the 8600 should have placed an icon that resembles the printer with the name of the printer it labeling on your desktop. This icon opens the wizard of HP printer with options to control the printer.

  Good impression!

• New HP Officejet 6600 will not scan, copy or fax

  I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

  Hello Plypal

  You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

  HP Diagnostic utilities

  HP support by phone

  EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

  Failure to scan

• HP Officejet 4500 desktop: problem of scan for hardware

  Hello.

  I'm having a problem with the Scanner on my device. It worked fine for years until recently. When I run a scan, the scan bar sounds like it is moved to about, as if she was facing too much friction on his way. The resulting quality of the scan is too rough. Here is an example:

  I tried to reset and even reinstalling the driver, but it seems to be a hardware problem. My device is already passed it is guaranteed and I am entirely willing to open if necessary, because I have knowledge in electronics. What can we do?

  Hi @XtheHunter,

  Welcome to the HP forums! Is a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I saw the post and understand that there are problems of scanning with the printer. I'll be more than happy to help you here.

  First of all, you have diagnosed the problem perfectly that the scan feature does not work. Great job on this point. Kudos to you. It is always a privilege to work with customers technically very. I take it as a privilege to share this platform with you. We value your relationship with HP and want to better serve you.

  First of all, it looks like a hardware problem with the printer. We will isolate the problem correctly.

  Please make some copies directly from the printer without any communication to the computer.

  Place the copy face down on the flat and press the copy button. If the copy is fine, then the question might be software related.

  If there are problems with copy, then try to copy again with a set of different cartridges to further isolate the issue. They copy very well if we could solve the problems for software related issues.

  I'll send you the steps to perform a semi full reset as a private message. Please look for the messages also. Sometimes it is useful to correct the situation.

  If it does not correctly copy, then the printer must be repaired by contacting the HP support by phone. Link: http://hp.com/contacthp

  Please try to copy from the charger bed and document scanner to further isolate the issue.

  If the problem is with the document feeder, then you can still use the scanner flat and vice versa to work around the problem.

  I will send you the links of service manuals for the printer that could be useful.

  Link 1: http://support.hp.com/us-en/product/hp-officejet-4500-all-in-one-printer-series-g510/3919445/manuals

  I hope this helps. I would like to know how this happens. I really hope that the problem is solved without hassle and the unit works very well. Please reach out for questions and I'll be there for you help.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

• HP C7240 message "Unable to scan, copy or fax" appears when I lift the cover on dish

  This happened for some time. Whenever I raise the lid, this message appears: "unable to scan, copy or send a fax. If I type "OK" everything returns to normal. I am able to fax and scanning from the doc feeder, but some things are just too thick to put thru. I tried to put my paper under the lid while the appliance has been turned off, so I was not raised the lid, perhaps thinking he might still scan from the dumpster, but no. I get the same message as soon as I turn on the printer. Running Windows 7.

  In addition, there is a line on my paper when I scan through the doc feeder. No idea how to get clean or repair everything that makes the line?

  Thank you!

  Yes, life has a way of doing that sometimes.  I'm you a link to a document of troubleshooting for lines in copies of the automatic feeder (ADF) documents.  Click here  A thorough cleaning of the ADF will probably solve this problem.

  The error message "Unable to copy, scan or fax" may be more difficult to overcome.  On the only step left that could be considered would be a semi full reset.  This reset the default printer and clear the memory.  If the printer was on a wireless network, it should be removed and would need to be reconnected.  If you want to try this, I can send you the steps in a private message.  I need you agree to not post the stages.  Let me know what you decide.

• failure to scan, copy and fax for HP Officejet 4500

  I'm trying to scan with my HP Officejet 4500 and it is not allowing me to do. When I turn on the printer it says "failed to scan. "Cannot scan, copy or fax. When I try to scan, I have the wireless option to send it to my computer and when I choose my computer, nothing happens and it takes back me to the scan, copy, fax menu.

  I tried installation and resettlement and unistalling too many times. I also unplugged all the wires. Nothing works. I had problems with this mutiple printer and it is not even a month. How can I solve this problem.

  I'm afraid that the error you are getting means that the firmware is glitched, or the scanner lamp is out. If the firmware is glitched, the printer might actually be fixable, but if the scanner lamp is out, there is no much you can do. The document below will take you through a few steps to try. If this does not work, try to do a partial reset. If nothing works, you need to replace your printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  http://goo.GL/w7Hgh

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax:
  http://goo.GL/KULAv

  To make a partial reset:
  1. make sure that the printer is turned on.
  2. pull on the power cord from the printer.
  3. pull out the power cord from the wall.
  4. wait for 30 seconds.
  5 connect the power supply cord inot the wall, but do not connect the printer.
  6. press 3 and # buttons.
  7. while now buttons, plug in the printer.
  8. when the lights come on, release the buttons.