problems with my usb ports

I recently got my laptop and my mouse stopped working, I originally thought it was just that the mouse was dead. After having bought a new mouse, that he has not yet decided anything, I tested the two mice on my friends laptop and they work fine.  I was wondering if there are any patches, can I do I have tried troubleshooting and that didn't work other than sending to any ideas what I could do?

Hi cpav0625,

1. this question comes up with other USB devices also?

You can try to run the Fixit and check:

Check out the link:

Tips for solving problems of USB devices

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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Tags: Windows

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