Purchase of evil: bought the version of Windows instead of the Mac

Similar Questions

• I bought a version of windows when I have a mac. Is it possible to change the version?

  I bought a version of windows when I have a mac. Is it possible to change the version?

  You must cancel at the last version of Mac stopped and re-order.

  In this case, you will need to contact Adobe technical support, they will certainly check and assist you accordingly.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  [Click the button still need help and select the Chat option]

• Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this.

  Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• purchased by mistake need the mac version, windows version

  It's as simple as that.  I have not touched the button correctly and I bought the items windows version 13 but need the mac version.  This simply easily switchable before downloading, or I just made me have to buy twice?

  Items is wide cross-platform of the bat.

  Download Photoshop Elements products | 10, 11, 12, 13

  Mylenium

• bought the Mac os from creative suite version 6, Windows necessary

  Hello

  My husband came out and made me the Creative Suite 6 today. It would not install and I realized later why - the disk in the pack instalation is for Mac OS.

  My pc are all Windows Basic. Can I use the license he paid?

  Hi Amanda,.

  The Mac version does not work on Windows. Just return the product to the Mac version, and buy the Windows version. If you want to Exchange instead of return, then contact the Support from Adobe to make a swap of platform. Chat support is better to solve this problem.

  Here is the link contact via Chat: http://www.adobe.com/support/chat/ivrchat.html

  Kind regards

  Fatiha

• Bought the MAC of Acrobat ProDC instead of WIN version version

  I bought Acrobat ProDC Student and Teacher Edition, unfortunately the MAC version instead of the required version of the VICTORY. What to do now? Is it possible to block the authorization of the MAC version number, obtain an authorization for the WIN from Adobe version number and download the version of WIN?

  Hi Johanna are,

  Please contact customer support and ask for help on the same.

  Kind regards

  Ana Maria

• Accidentally bought PS elements for Windows instead of Mac - can I get a serial number changed somehow?

  I have a Mac and I accidentally bought Photoshop elements 13 for Windows, I not able to find the Mac version and thought that it would be applicable for Mac as well (it looked in this way in the description of tech). However, now my serial number does not match a mac version. What can I do? I have no need for a serial number of Windows-applicable only, can it be transformed into mac somehow?

  Please see the link below.

  Exchange a product for a different version of the language or platform

  For more information you can contact the Support Chat Adobe at the link below.

  Contact the customer service

  Please make sure that you are connected to the right adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• So, I bought a product platform. (windows when I need Mac) How can I do to change this?

  So I bought a Windows photoshop and elements of Premier version and I need the mac version, how do I switch to mac? can I Exchange or return somehow?

  Return, cancel or change an Adobe order

  But if you have the serial number of double-platform, you can dl the mac Installer and use your serial number with him.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• Bought Dreamweaver CS6 for Windows, now using a Mac, what is better/less expensive/free-is way to get the Mac version?

  CS6 used on Windows, I bought on a disc in November 2013 directly from Adobe's Web site, who have recently invested in a Mac (OS X Yosemite).
  Y at - it an upgrade, I can purchase or download or any other form CS6 on my Mac installation?

  I am looking for a way that is less expensive than buying the new full price!

  Hi Megan,

  Please see a product for another language or version of trading platform

  Hope that helps!

  Kind regards

  Sheena

• I bought the mac version of PSE13, and I was wondering if I can download it and use it on my PC.

  Using my PC a lot more now so I was just wondering if it is possible to change the platform.

  You can check the link below:

  Exchange a product for a different version of the language or platform

• I accidentally downloaded the version of windows instead of the MAC version, what can I do?

  Help! I have not downloaded anything yet, can I please change somehow?

  Please contact Adobe Chat Support on the contact customer support link

• I bought elements 14 for windows instead of Mac how this can be fixed?

  How can I get my download of 14 elements sent me for my Mac it was sent to me for Windows?

  Thank you

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• bought photoshop element 13 for windows instead of mac (not bought)

  Please, how can I change the element of photoshop 13?  because I bought the wrong one.i bought a version of windows instead of mac OS X, yosemites version.please, how can I get the mac version? Thank you

  No need to worry, in this case, you must contact Adobe customer service.

  They will certainly check and fix this problem:

  Click the button still need help, and then select the Chat option.

  Contact the customer service

  Or

  You can also try with the link below:

  Contact the customer service

• I bought 13 elements, but I need the MAC version, not windows. What should do?

  Hi, I just bought Photoshop elements 13, but I got the version of windows, instead of the MAC version. I need the MAC version. What can I do to reverse the acquisition and order the right version?

  I did the same thing, but have been unable to find a way to get them exchanged.  Almost all links on the site that may be useful gives me a screen "header 403 is too great" or something of that nature.  I managed to send them a message via the site, but they sent me by saying that they cannot ship to a P.O. box.  I bought the electronic download version, I have no need of whatever it is shipped.  The portal that the email sends me to see my case file, and if all goes well to answer gives me 403 header is too big screen.  I have never been so frustrated in my life from a company.  I want to be able to use the product without having to pay for it.

• Buy 14 elements Photoshop from adobe online... I need the mac version not windows :-(

  Is it possible to change my online version?

  I don't know why... maybe my fault... but I bought the version of windows instead of the mac version...

  Hello

  You can follow: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

  Alternatively contact our the customer service here https://helpx.adobe.com/contact.html

  I hope this helps!