Reinstall Acrobat XI, but no "product calling it".

I had to reinstall Acrobat XI on my computer, but the installation has stopped to a screen saying I don't have a "qualifying product". I had to uninstall the old XI in order to get the resettlement work. How to exit this loop?

This message indicates that your license for XI is an upgrade.  It is required to identify you and provide the serial number for the previous version which qualifies you to use the upgrade version.

Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

Tags: Adobe

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