Reinstall Acrobat XI, but no "product calling it".
I had to reinstall Acrobat XI on my computer, but the installation has stopped to a screen saying I don't have a "qualifying product". I had to uninstall the old XI in order to get the resettlement work. How to exit this loop?
This message indicates that your license for XI is an upgrade. It is required to identify you and provide the serial number for the previous version which qualifies you to use the upgrade version.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
Tags: Adobe
Similar Questions
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indicates that the serial number is valid but no product calling on computer
attempt to register adobe acrobat xi pro and message came stating that the serial number is valid but no product calling on the computer - it is downloaded
which system will ask for the serial number of the first xi. If the installation files cannot find any product calling, asked you then the serial number of earlier versions.
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Hello, I just installed CS6 master collection in the history of the order, and when I try to enter the serial number it tells me that: serial number you provided is valid, but no product calling can not be found on this computer. Then it gives me options in the drop-down menu, but the Master Collection CS6 is the only one not listed is not in a menu drop-down.
Your CS6 must have been bought an upgrade. He asks you to select/provide is the name/serial number of the previous version, you bought that qualifies you to install and activate the CS6 upgrade version... it would probably be CS5.5 CS3.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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Under Select a product, Acrobat Pro XI does not appear. I downloaded Acrobat Pro XI. It's on my desk.
You purchased an upgrade. If you just need to prove that you are allowed to discount. To do that give you the OLD serial number of your OLD product - Acrobat X or 9 - when asked. This is the "eligible product. Do not forget to keep the TWO serial numbers for always, you will need to reinstall.
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I have re installed windows7 and product activation key is not accepted. Message says key is valid only for the upgrade. What should I do now?
Skip entering your product key Windows 7 and complete the installation.
When you reach the desktop, click Start, right-click on computer
Click on properties
Scroll down to the Windows Activation
Click the link x days before activation.
Click on the link that says: "show me other ways to activate.
Enter the product key
Click next
Select the Activation of the phone
Click Next when you enter your key page
Select your country
Click Next, call the number listed
Be sure to explain your situation to the Appeals Officer.
Provide the installation generated when ID requested by the call agent
They give a confirmation ID in return, enter it
Click next to complete the activation.
However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.
15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.
So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.
OR
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Acrobat 11 second computer installation, no product calling it on the second computer
About three years ago, I installed Acrobat 11 on my old computer. At the time where I got a product calling, which I suppose that I uninstalled it a long time ago. I recently got a new (to me) and installed computer Acrobat 11 on this computer, using the serial number. It would be the second installation of the computer. I get a message that the serial number is valid, but a product calling is not found on this computer. I understand that, since the product qualifying would have been on computer offers th and uninstalled. How can I activate the 11 Acrobat on the new computer please?
Usually, you register your products with Adobe and all serial numbers are stored safely.
Find the serial number of your Adobe product quickly
If you can't find the qualifying serial number, you can ask the customer to unlock your product via the challenge Code.
Error: "this serial number is not for a product calling it" | Adobe Creative Suite
Under the theme:
Contact Adobe customer service to help unlock your serial number.
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I get an error saying that my serial number is valid, but one product calling is not found on this computer trying to download Adobe Acrobat X Pro. Any advice?
This means that your Acrobat X license is an upgrade, and it asks you to provide the serial number of the previous version which qualifies you to use the upgrade.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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Reinstall Acrobat ProX without media?
My HARD drive has been reformatted and I need to reinstall Acrobat ProX but no media or download to install from. The product is registered and I have the NP. How can I re - download the program? Thank you
If you follow the 7 steps you can directly download a free trial here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
and activate it with your serial number.
If you have a problem downloading, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
Unable to obtain the cookie translates into an error page displayed after clicking on a link on prodesigntools.com
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installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer
As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).
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I'm reinstalling CS3 Web Standard after a hard disk crash. I have my serial number, but after entering, it does a check of upgrade, and at the time wherever I upgraded I also did a single switch from Mac to PC - so my product calling (Studio MX Mac) has a serial number starting with "WSM600"... ", while the upgrade check won't accept - Studio MX Mac is not yet available as an option. This happened once before and I had to work with a representative by phone (I had to click in a hidden part of one of the activation screens to get a number, if I remember correctly), but apparently Adobe that does more. And the page of "www.adobe.com/go/activiation" the phone message directs you to doesn't seem to have an option for this problem either.
So, what is the replacement or her work around this problem now?
Hi lkauffman,
The serial number must be unlocked for activation.
Please contact customer support.
You can even join our chat support at http://adobe.ly/yxj0t6
Kind regards
Rave
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I can't reinstall Acrobat XI - requires the already installed product
I reinstalled Acrobat XI and received the following: "serial number you provided is valid, but calling it a product was not found on this computer." He wants to give me the serial number of an earlier version. I bought Acrobat 8 in 2007 - and you can see the order number on the Adobe Web site, but when I click on the link to download/serial number, it indicates that it is not available. How can I get my old serial number so that I can register Acrobat 8 and complete the installation of Acrobat XI. BTW, I tried to go through live chat, but can't find a link. C thanks a lot for your help.
Hello
You seem to have installed upgrading to Acrobat XI and not the full desktop version.
This is the reason why he is asking you to enter the serial number of the previous version.
I'm assuming that you have not upgraded since Acrobat 8 to 11 ever. This time you have downloaded by mistake to upgrade Acrobat XI.
Please remove the upgrade that you downloaded and see the following link for download Acrobat XI again on your machine.
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Concerning
Sukrit diallo
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Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?
probably not.
you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.
You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.
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Tried to reinstall acrobat 8 after computer has crashed, but is BCOD.
10 and reinstalled Windows Update acrobat 8 but am getting bcod and falls down. It will not be installed. Help, please. Thank you.
What is a BCOD?
Do you mean the BSOD? (Blue Screen of Death)
Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html
-In addition, only CURRENT products will be tested and updated for compatibility with Windows 10
- so if you have an older program, update you to Windows 10 at YOUR risk of problems
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
- or to run it as Administrator http://forums.adobe.com/thread/969395 to assign permissions FULL said... yet, but it is sometimes necessary for Adobe programs
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Acrobat Pro XI: "serial number valid but qualifying product is not found."
I deleted my Macbook Pro and reinstalled OS 10.11.2. I downloaded Acrobat Pro 11 and reinstalled. I used the serial number correct and received the error message: "invalid serial number but qualifying product is not found." Crazy because I downloaded the qualifying Adobe product.
Can anyone help?
Thanks, Dave
Perhaps you feel the meaning of the qualification of product?
You have downloaded and installed Acrobat XI and entered your serial number upgrade.
This means that you upgraded to Acrobat XI to a version earlier than for example Acrobat X or Acrobat 9. This version is known as the "release candidate". It qualifies you for a discounted upgrade price if you are eligible to use the upgrade serial number.
Thus, in the drop-down list, select version X or 9 and enter the serial number of X Acrobat or Acrobat 9.
Then your Acrobat XI installation is complete and the software can be activated.
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Adobe Acrobat Pro XI serial number for the previous version, not for a product calling?
Upgrade to Adobe Acrobat XI Pro to Adobe Acrobat Pro DC. Get a message saying "... no product qualifying was not found on this computer. Then entered the serial number and indicates the serial number for the previous version is not for a product calling? I tried to enter the serial number in the accounts of my Adobe page section, but it does not recognize either. Can you please help?
Hello
Please see error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,
You can also view product describing was not found on this computer?
Hope that helps!
Kind regards
Sheena
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