S540 Windows Shutdown 10 & sleep

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• error "windows has recovered from an unexpected shutdown" after sleep Win 7

  Hello, my PC crashes every time I use mode 'sleep'. Tried to analyze dumps myself, but have not had luck so far. Could you please look at my dump and tell me what the problem is.

  Here's my dump

  Hello

  The attached file of the DMP is to bug checking DRIVER_POWER_STATE_FAILURE (9f) .

  This bug check indicates that the driver is in an inconsistent or invalid power state.

  By default, the fault of accidents is pci.sys which is not the real cause. If we run one! Check irp on the 4th parameter of the bug, we get the following:

  > [16, 2] 0 d 83142d5d-85911150 882 7028 00000000 success error e1 cancel pending
  Failed to load image \SystemRoot\system32\DRIVERS\netw5v32.sys, 0n2 error Win32
  WARNING: Unable to verify timestamp for netw5v32.sys
  ERROR: Module load completed but symbols can be loaded for netw5v32.sys
  \Driver\netw5v32 nt! PopSystemIrpCompletion

  netw5v32.sys is the Intel Wireless WiFi Link driver.

  ----------------------------

  1. updating your Intel Wireless drivers as soon as POSSIBLE.

  2. ESET can cause NETBIOS conflicts, which in turn breaks down. That being said, please remove and replace ESET with MSE for temporary troubleshooting purposes:

  ESET - abduction http://KB.eset.com/esetkb/index?page=content&ID=SOLN2788

  MSE - http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-download 

  Kind regards

  Patrick

• Satellite Pro R50 - B Series 10 Windows shutdown problems

  Hi out there!

  I wanted to just inform you on an enoying but reproducible BUG:

  Toshiba Satellite Pro R50 - B series:

  You must disable the Intel Management Interface in the Device Manager in the contrary case, the computer laptop didn't shutdown completely / Standbymode will not work.

  Question (Bios V1.4 - Intel ME 11.00.1166):

  Work more than 30 min. then try closing. Screen goes blank - but the LED on the stay before the fan stays on until the battery is completely discharged. Or try to go to sleep mode. Even the stop.

  Just disable Intel ME Manager of year Windows devices you fine.

  Waiting to hear from Toshiba - I m a reseller, so the same problem exists on > 10 notebooks here.

  Best regards, Bernhard

  Hi, I have exactly the same problem with my Satellite Pro R50 and Windows 10.
  Just installed the updated Toshiba Win10 drivers, but not a solution.
  Help, please!
  Best regards, Oliver

  EDIT: SOLUTION

  https://Forum.Toshiba.EU/showthread.php?81944

• My restarts when I click Shutdown or sleep

   

  When I stopped him, he seems to shut down properly, but a few seconds after that it stops, it restarts itself.  Moreover, if I put it to sleep, he seems to go to sleep properly, but when I return to the computer, the fans will run on high speed / max and I have to hold the power button down to get this to stop - but then if I press the power button, a second time, he seems out to sleep properly.  I have not had problems or crashes when using the computer - so the problem seems to be limited to an inability to stop / sleep.  Any help would be appreciated.

  Hi Shadowblues,

  • Since when are you facing this problem?
  • You did changes to the computer before this problem started?

  I suggest you try to shut down the computer from the command prompt and check if the computer shuts down normally and post back the result. To do this follow the steps below:

  a. Click Start.

  (b) to start, in the search box type cmd.

  c. in the list right click on CMD and click Run as administrator.

  d. in the type of command line of the shutdown /s and press ENTER.

  e. check if the computer shuts down completely without having to reboot.

  This problem can also occur if the BIOS and chipset drivers display drivers are outdated or corrupt.

  I suggest contacting the manufacturer of the computer and try to update BIOS, drivers from the Chipset and the display on the computer drivers and check if that helps you solve the problem.

  You can access the link below and follow the steps to update the drivers to display on your computer and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  NOTE: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from configuration can resolved BIOS/CMOS settings. Changes to settings are at your own risk.

  I hope this helps. Let us know the results.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• E530: is not completely shutdown/restart/sleep/setting Hibernate

  Hello!

  I have a brand new E530 Edge with ssd drive intel 520 and i7-3612qm CPU. Latest versions of the drivers are installed.

  The problem is that it only stopped completely - no display shuts off, but fan and LED lit. Same thing happens during sleep, hibernate, restart.

  However, in safe mode it t-stop and restart correctly. It does so without any drivers (tried to reinstall Windows 7 and Windows 8 several times).

  Sometimes (like 1 in 20 tests), it is shut down properly. I was not in a position to know what driver (or combination) are the problem.

  Any advice will be appreciated. I really don't want to go RMA way probably all is needed is a patch/fix.

  Finally found the source of these symptoms. It was a 2nd drive hard ebay cart.

  To resolve this problem, I had to disassemble the hard drive caddy and remove one of the pins SATA (details - http://forum.notebookreview.com/hp-business-class-notebooks/655065-hp-elitebook-8560p-wont-shutdown...)

  Now, the laptop works perfectly!

• Portege z830-11J - Windows 8 - resume/sleep problems

  Toshiba, help Windows 8 problems with old laptops and Windows 7 computers.
  The problems seem to be hardware related, but I have to contact microsoft.

  Schould where can I go for Windows 8 curriculum vitae/sleep problems with this laptop.
  contact microsoft support would be useful?

  Thank you

  Jürgen

  Hi Jürgen

  I don t think that Microsoft would be able to help you usually the laptop manufacturers are responsible for own products

  If you have any problems regarding the features of the laptop, you will need to contact the maintainer authorized Toshiba in your additional countries, you can call the hotline of Toshiba.

  You can also ask the here community of users for some advice, assistance, etc.

  This Z830-11J is certainly win 8 supported as you can see here the model number in the Win 8 compatibility matrix: http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU

• ProBook 450 G0: 10 Windows will not sleep or Hibernate or start properly

  Hello!

  Hello!

  Recently I did a clean install of windows 10 and I have a problem I forgot my past experience with this version of windows: my system is unable to go to sleep (or he can't wake mode 'sleep') or Hibernate.

  Example of situation: I put the system to sleep, it shuts down (the power button blinks always - it's what he does when the laptop is in sleep mode) and when I press the power button (or click on my mouse) system does not. Either he starts as a fresh start (as no "sleep mode" has never been there) or the screen goes black, stay like that for a while and then stops (and, of course, when I open it again it is like a new beginning).
  I never met such a problem on all other versions of windows. I did almost (if not all) of the suggestions and tutorials on the internet about it. The BIOS is up to date, so is my driver chipset with the rest of my drivers. Is it possible to fix this? It's the only thing that will make me return to windows 7.

  HP ProBook 450 G0 with:

  Intel Core i7-3632QM

  Graphics Intel HD 4000 / AMD Radeon HD 8600 / 8700M

  8 GB RAM

  SSD 240 GB KINGSTON SV300

  PS: I found this link where I discovered that the decommissioning of the bios to an older version would work, but I can't find versions older for my laptop.

  I have not upgraded to Windows 7 to 10. I did a clean install and I manually installed the drivers for the AMD and Intel video hardware.

  I found how to solve this problem by making this upgrade of repair: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085
  Someone who has the same problem, I had perhaps try this method, as any other internet method did not work for me.

  Thanks anyway for your answer!

• Ideapad Windows 10 question sleep Yoga 13

  Hey community,.

  I have recently upgraded to Windows 10 and so far no big deal don't except this one:

  Where two users are connected at the same time, and one of them closes the lid to enter standby mode, Yoga restarts instead of go to sleep. This happens only in the case that more than one user is connected to Windows. This was fine when I was using Windows 8.1, but has stopped working in Windows 10.

  Another small issue: Yoga is not tablet mode are the request, folded in the tablet. Automatic screen rotation works fince btw and keyboard is well off in tablet mode. But 10 Windows does not recognize it.

  Advice, especially on the first topic on the eve?

  PS: 10 Clean of Windows Installer, default BIOS, Windows default power settings.

  OK people, I hear.

  I dug a little deeper into the event viewer and encountered some issues with the Conexant Smartaudio device. Uninstall all the drivers for the audio device and instead use the default windows drivers seems to fix the problem.

  This is may be of help to someone else.

• Mobile HP 8570w workstation: HP 8570w, Windows 10 Ent, sleep mode question

  Hello

  I have just upgraded to Windows Enterprise 10 with clean install.  I used to use Softpaq Download manager patch my drivers on previous versions of Windows, but now I see only the subset of drivers for Windows 10. I tried to research forum if someone had questions as I have but has not been able to find.

  This is when I press Fn + F3, 8570w actually turns off without going into standby mode, so I can quickly return to work when I need.

  BIOS is on the latest version of this model, Windows is patched as well. No idea where to look?

  Thank you

  D

  and this has solved the problem with sleep:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_151366_1&swEnvOid=4192

  HP does a bad job, keep the driver for some models to update pages...

• V7-482PG-9617 10 Windows crashes on sleep

  Hello... I tried to search the forums and do not see an answer to this. My apologies if someone has answered this question and thank you if you could point me in the right place.

  I had an upgrade my V7-482PG-9617 to Windows 10. Whenever I install, automatic updates would go and I would get a dpc_watchdog_violation every time that it starts. I ended up doing a clean and rodding installation drivers from the Acer support page in the machine before I let it reboot. That seems to have solved the problem at first, but now when he sleeps on the battery, it crashes. I tried many settings in the power settings, but can't seem to bypass.

  Does anyone else have this problem? Solution?

  [deleted inappropriate content]

  I'm a little late, but since you have a mobile haswell 4500U, you must use the the Interface Windows driver Intel Managemnt 8.1 as a workaround so it will not crash when you put it to sleep or he falls asleep. It's a problem of incompatibility/known w / driver Intel MEI version 11.x (and driver Turbo Boost).

  http://www.Acer.com/AC/en/us/content/drivers

• Aspire E1 - 572G - 10 Windows shutdown and restart problems

  Hello!

  I bought this laptop a while ago, like almost 2 years, and probably more. It was powerful enough at the time, and I was very happy with it. So when Windows 10 came out I've updated, everything went well, but I made a mistake.

  I used a program that automatically updated the drivers and downloaded one which was not intended for my PC. Since then my Acer will be not completely closed (the screen goes black, but the lights switched on, the drive keeps spinning) also restarts fairly slow with a large clicking noise as it stops the HARD drive and that shouldn't happen restarts in my possession. Although any of this happened if I play for awhile, watch the videos and do things.

  I tried reinstalling every driver, reinstallation of Windows, every difficulty on the internet that I could find, but all this would not help.

  I even replaced my with a SSD HARD drive, reinstalled completely windows on it, so new a own, bought a Bay optical caddy so I can replace my DVD with the TOSHIBA HDD Recorder. Even in that case it wouldn't work. Reinstalled driver BIOS, still nothing.

  I don't know what to try more, I really need your help, guys!

  I guess you Haswell - of the month last most people use the Windows driver 8.1 Intel Management Engine Interface as a workaround for the sleep/shot, stopping/blocking issue in Windows 10.

  http://www.Acer.com/AC/en/us/content/drivers

• Windows Vista's sleep mode after 20 minutes while playing PC games even though my power settings are set to NEVER.

  Windows sleeps only during the performance of PC games (not all PC games, sometimes with Call of Duty 2 but not with FIFA 07).

  According to my settings sleep mode & disable the display are set to never for both blocked in battery mode. Any help would be appreciated

  Thank you

  Hello

  1. what happens when you restart the computer from sleep? It back to windows, such as the release of sleep or does go through the normal boot process?

  2 have you done any recent software or the hardware changes on your computer?

  3. don't you face the problem only by playing games?

  Method 1:

  I suggest you to run a full scan of your computer and check.

  Microsoft Security Essentials

  http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

  Note: If infections are detected during the scan, it is possible that infected files would be deleted.

  Method 2:

  I also suggest you to start your computer in a clean boot state, and check if all third-party software could be the cause. Clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: Don't forget to return the computer to normal after completing the troubleshooting by following the steps described in step 7.

  Method 3:

  I also suggest that you perform a clean boot material to check if the problem is caused by any device.

  Follow these steps to perform a clean boot material:

  a. disconnect all external devices.

  b. start the computer in safe mode.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  c. click 'Start', type 'DEVMGMT.» SMC"in the search text box and press ENTER."

  d. expand "graphics cards".

  e. right click on your graphics card, select "Properties"

  f. click the "driver" tab, click on disable (disable the selected device). Click OK

  g. use the same method to disable other devices such as: map of the sound card, Modem, network, CD - R drive. Note Some devices not available must be disabled.

  h. restart the computer.

  After you turn off the devices, start in normal mode and try to activate the devices one by one and check which device is causing the problem.

• Problem with the HP Pavilion e033tx-15 Notebook shutdown/restart/sleep

  I had windows 8 OS 64-bit working fine with my HP Pavilion Notebook 15-e033tx.

  I had problems, so I decided to update my drivers. I already had BIOS VersionF.08 and the hp support page has shown that there is an update of the bios to VersionF.21.

  After updating the bios the problem started when I stop lighting and the laptop into sleep mode kindof. I have to hold the switch down to foce him close. If I restart it, it says "reboot pc", goes blank and then all power off, and it's not stopped.  and if I SLEEP, he's not waking up.

  I rolled back the bios and it fixed the issue.

  Then I freshly installed win pro 8.1, and it has only VersionF.21 of the bios available.  Same problem again.

  HP Support Assistant showed that a new bios update Insyde F.22. But the problem is still there.

  I searched other posts with similar problem and I can't seem to solve this problem. Help, please.

  Henrico Hello and welcome on the HP Forum!

  I understand that you have a problem with the BIOS.  I'll try my best to help you solve this problem. I suggest following the procedure described in this document for the restoration of the BIOS .

  If this does not resolve this problem then restores the version F.08 http://support.hp.com/us-en/document/c02693833 driver it should always work for Windows 8.1.  Here is a document for more information of the device to Windows 8 Manager which explains how to roll back the driver. It will be the same steps for Windows 8.1.

  I suggest Using HP Support Assistant (Windows 8) to change your settings for manual update. This allows you to choose what you want updates.

  I hope that this information help, please let me know how it goes.

  Thank you and have a great day!

• Latitude E6220/E6230/6530 Windows 8.1 sleep problem

  Hello world

  Then build a SOE for Windows 8.1 I came across a problem with the Latitude 6220, 6230 & 6530 where after putting the computer to sleep then wake the computer up it would lock-up on the login screen.

  After many hours of testing, I discovered that the problem was the driver for the SD O2 card reader. If you use the driver for the SD card reader, it works fine.

  I hope this helps someone.

  After weeks of (16 hours) looking for a solution, I also discovered this. We will have the issue on the Dell Latitude E6510, E6520 and E6530 machines running Windows 7 64 bit.

  My difficulty was also simple to download or install the drivers for the memory card reader for each respective system on Dell support site.

• Windows 7 Professional "Sleep Mode" is not available

  Hello

  I have recently upgraded to Windows 7 Professional with a customized upgrade. But now, there is no choice to sleep in the power settings (it's just gray rather than black). It is also not available in the settings of power either. only, stop and put into hibernation. I have a laptop and find it more convenient to use the "sleep mode" when I close the lid rather than hibernation. How can I fix that it's getting boring now...
  Thanks :)

  Hello aust_09,

  Thank you for visiting the Microsoft answers community.

  This happens usually when your graphics card driver is not compatible.
  Try checking to determine which States are at your disposal:

  -Click on Start Orb > type cmd in the search box > right-click on cmd in the above results > click on run as administrator of
  -At the command prompt, type powercfg-a > press enter
  
  Read the results to determine which sleep states available

  You can also try to visit your manufacturer's website to find the correct drivers.

  Hope this helps Chris.H
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.