Samsung Story Station

Hello I have a Samsung story station HX-DU015EB The 1.5 TB version.

When I connect it to my computer nothing happens. I hear a response from the Station of history, but nothing appears on the computer. It is connected, but still not. The computer is that there is something to report, but I can't access my device. The only thing I can access is the updates, but when I click on update, it says already it is fully updated, so nothing I can do.

What should I do?
I have Windows 7 on my PC.
Would be happy if someone could help me

Hello

This problem may occur because of driver or settings.

I suggest you run the fixit for the following Microsoft article and if it helps.

Hardware devices do not work or are not detected in Windows:

http://support.Microsoft.com/mats/hardware_device_problems/

I suggest you to download and install the latest orders from the site of the factory and check if it helps.

Software and services: http://www.seagate.com/services-software/

Refer to the steps in the following article.

Samsung external hard drives: common problems: http://knowledge.seagate.com/articles/en_US/FAQ/221451en

Hope that the information provided is useful.

Tags: Windows

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