"Scan to computer" button on Mac causes crash

Similar Questions

• HP Color LaserJet M477fnw MFP: Scan to computer button disappeared

  Hello, I saw similar comments of the same issue, but none with a solution.  The closest is this: http://h30434.www3.hp.com/t5/LaserJet-Printing/How-to-fix-missing-quot-scan-to-computer-quot-touchsc...

  Problem: We have a new printer that we have Setup.  During the installation process, on the touch screen, provided the message to "Scan to Computer".  We used the option to make sure it worked and took part in the computer we wanted.  We restarted the printer, and the option is now missing!  The option "Scan to Computer" has completely disappeared.  Where it was once a touchscreen button / option, no longer exists.

  Printer: HP Color LaserJet M477fnw MFP

  OS: Mac OS X 10.8.xx

  I downloaded the firmware update, but that doesn't work either.  I tried using the verification of updates of the touch screen of the printer, it can never connect.  I connected to the internet, I connected directly on a hard line, still no connection.  I literally just bought this printer yesterday, with a 2-year service plan, drove an hour to the next closest store that had it in stock and it gives me nothing else problems.

  I have unplugged and waited a minute.

  I've uninstalled and reinstalled the printer and the software from my computer.

  I'm out of ideas.

  Hello @gfrd3489

  If you talked about scanning to the icon post from work or option after pressing the icon of the scan on the printer itself that one has been dropped by HP since she had so many questions with that like on some devices will only scan flat and not of ADF.

  If you notice you still have other options such as scanning to USB key, scan to e-mail or scan in network on the printer folder of are next to the HP scanning app on the PC for windows and mac

  Devices most recent are not supposed to have this option on the first place and the firmware and normal updates which will remove devices more alumni who have it

  There were a few M477 which were sold to vendors when it first came out which was which, but as soon as he gets the first update will be deleted

  hope that clarifies the question

• OfficeJet 5740: officejet 5740 - scan of the computer cannot be activated - cause communication error

  2 weeks ago, I bought a HP officejet 5740 - installed the software and everything worked well. Unfortunately, the printer is dead, and I just got a new.  In order to start to 'clean up', I removed all HP on the Mac software - and then installed the printer. I can print - and scan using progtram analysis. The printer is connect via ethernet.

  This left me with 2 numbers

  (1) for installation, Setup fails when I reached the setting of alerts (communication error - please restart the program) try to configure alerts in HP utility fail - even once to the criticism fail - restart program

  (2) I'm not able to activate the scan of the computer on the Mac.  I get "communication failed" when I try to turn on the feature in HP utillity

  What I tried

  Delete all HP software (several times) and reinstall it again - still the same problem

  I removed the HP software and used the diskutillity to fix the rights - and reinstalled him brand new - still same problem.

  I have reset the printingsystem on the mac - still the same problem

  I still think it's weird - because everything worked great with the first printer I had! -replace it with a similar one caused the problem.  And this isn't the printer - because scan to computer works with my wife PC

  I have run out of ideas - and hopes that someone can solve this problem!

  Carsten

  Thank you for your reply - the problem is now resolved.  It seems that when you run Uninstall HP also something with the printerdrives provided by Apple update. I noticed that version 3.1 was installed on March 2, when I installed the first printer, I bought (the one who broke down) in all my tests, uninstalling and installing the drivers, I have checked apple update, it says no new updates, but last night he said suddenly that there was an update and then it reienstalled the 3.1 drivers HP again - and surpirice the problem has been solved.

  Thank you for your quick response!

  Carsten

• My Mac has crashed. Reinstalling my operating system or hard drive replacement will cause me to lose my Adobe Master Suite?

  I bought my Macbook Pro 17 (it's a Mid-2009, running Cougar 10.8.4) used on eBay, and it came with Adobe Master Suite CS5. I pursued a degree in graphic design, and the computer had everything that I needed to start. Now that I'm out of College, I rely heavily on InDesign and Photoshop to get the job done. However, after five years of loyal service without problem, my Mac has crashed and I have never used time Machine. I might have to reinstall Mountain Lion or replace the hard drive. Reinstalling my operating system or hard drive replacement will cause me to lose my Adobe Master Collection of applications? I can save them somehow?

  Any reply and help would be greatly appreciated.

  Thank you for your time.

  Caleb P.

  When you have a non-functional computer and cannot turn it off, click on the link below

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  -page includes links to the programs to find a serial number installed on Mac or Windows

• HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

  Hello world

  I have an Officejet Pro 8600 installed in a Macbook pro.

  After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

  It worked fine with the latest version of 'El Captain'.

  I've searched for scanning HP new version for Mac OS Sierra, but nothing.

  Someone has any idea how to solve this problem?

  TKS in advance.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• Last updated on Windows 7 cause "Crash Dump" on my computer.

  Last updated on Windows 7 cause "Crash Dump" on my computer. Watch journal update KB2264107 and KB2454826 will not settle. I do a system restore to get back. I tried the "auto update" three times.

  
  KB2454826 was fired shortly after its initial release, January 11, 2011. Revised (for example, fixed) versions of KB2454826 have been re-published February 8, 2011.

  NB: KB2454826 is an update Important/recommended, it's always an option, not the security update (from this edition). That being said, we now know that KB2454826 is a prerequisite for the update for IE9. As it will probably be a prerequisite update for SP1 of Win7, too, you probably don't want to hide.
  

  KB2264107 is an option, not the security update. Feel free to hide it.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• OfficeJet 8600 - MAC 10.8 - selection: Scan to computer-get Error Message: utility HP quit unexpectedly

  -On a Mac Air - (10.8.5)

  -Installed the software from the HP OfficeJet Pro 8600 augmented.

  -Install the complete software (no minimum or recommended).

  -Connected by an ethernet network cable.

  -Configuration of Email managed

  -Whenever I select the "Scan to Computer" to enable the feature, this utility H is abandoned and I get an error

  message "HP utility quit unexpectedly"

  -J' uninstalled and installed the software several times.

  -J' I rebooteed both the printer and my laptop several times.

  -J' tried install the software on another computer (Macbook Pro) wireless and still have the same problem.

  Can someone help me please?

  Thank you

  Thanks, but still does not work.

  I called HP support Office and they helped me solve the problem.

  This is what they had me do:

  (1) download the latest version of the software of HP websitefor the 8600 more (did not use the drive)

  (2) downloaded the last HPPrintDrive on the Apple site: HPPrinterDriver2.16.1

  (3) changed my IP address

  (4) install the software on the HP site

  (5) installed the HPPrintDriver from the Apple Web site

  (6) activated Scan of the computer of the HP utility window

  Now scanner my printer work!

• My mac has crashed and need to transfer the app to another computer.

  My mac has crashed and need to transfer the app to another computer. How do I do that?

  You do not transfer, you are doing a new installation

  You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• No option for "Scan to Computer" Lion mountain on Mac

  I installed the latest drivers from "full functionality" for my Officejet Premium 8600, v12.23.0.

  I'm running OS X 10.8.2 (Mountain Lion).

  I want to be able to scan directly from the printer to my laptop, using the function "Scan to Computer".  However, when I open the HP utility, I see no option for "Scan to Computer" in scanning settings.  I don't see options for 'Scan to email' and "Scan to Network Folder".

  In the search of these forums, only suggestions that I found are to install the full featured of the printer drivers, I have already done.

  Many thanks in advance for any help!

  -Nate

  Click your desktop, then click on the menu to go to the top and select Applications you should see the Hewlett-Packard folder.

  If you do not see such a folder, run the installation once more, make sure you check the HP recommended software during the progress of the installation...

• "Scan to computer is enabled no longer."

  After the upgrade to Windows 10 I continually get this message, "Scan to computer is no longer enabled.  I disabled "Scan to Computer" network printer and ran print and scan doctor and you have restarted the computer and the printer. I always get the sporadic message. It is very annoying.

  Thanks for posting on the HP Forums!

  I should be able to provide suggestions!  Looks like that a little a problem with the software and scanning to the message from the computer.  When you disable the scan of the computer should be a checkbox bellow the button.  The box should say something like "Automatically start scan of the computer" when I log on Windows Make sure that this box is NOT checked.

  If the above suggestion already exists and you are still having the problem then I suggest that you uninstall the HP software. Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.
  
  To uninstall the HP software, click here: uninstall the HP software
  
  To perform a disk cleanup, click here: Windows Disk Cleanup (same steps for Windows 10) 8.1
  
  To download the HP software, click here: HP Officejet 6500 has more full feature software and driver

  If you please, after back and let me know how everything goes

• "Scan to computer" the printer only works for admins

  HP Officejet 6700, OS X Lion. Latest version of the software.

  Only admin users can scan the printer using the screen touch "Scan to Computer".  The non-admin users get communication errors. The computer is listed and after choosing works very well if the admin user is the active connection. But if a standard user is the current user, then it does not work. Scanning HP utility does not connect on the standard user account to "Activate the Scan of the computer". That translates into a communication error. But return to the admin, and it connects.

  Surely, it works in a context of user multi for non-admins. Do the other admin users is not an option.

  Standard users can use the HP scanning app on the computer, but the family loves the conveinence of the button "Scan of the computer. Its a nice feature. But seems broken.

  Fixed it! I just needed you to give me advice in the right direction. File on the file plist property seemed incorrect, so I changed to match the other hp plist file:

  iMac27:LaunchAgents pdivita$ ls-l * hp *.
  -rwxr-xr-x 1 pdivita admin 395 com.hp.devicemonitor.plist May 26, 2012
  -rwxr-xr-x 1 root wheel 673 com.hp.messagecenter.launcher.plist January 19, 2010
  iMac27:LaunchAgents pdivita$ sudo chown root: wheel com.hp.devicemonitor.plist
  Password:
  iMac27:LaunchAgents pdivita$ ls-l * hp *.
  -rwxr-xr-x 1 root wheel 395 com.hp.devicemonitor.plist May 26, 2012
  -rwxr-xr-x 1 root wheel 673 com.hp.messagecenter.launcher.plist January 19, 2010

  He now works in any account. Possible sound when I tried to fix my problem of no printing in January, one of the suggestions involved edit this file plist for HP Device monitor has not started, because it has been reported to cause problems in the past. Too bad repair disk permissions did not catch it. Thank you very much. Scan of the computer is a nice feature. (Although, the constant polling of devices HP monitor I see in the activity monitor always makes me nervous.)

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• Mac keeps crashing "no directory for the bundleID element: com.apple.cloudd.

  My mac mini crashes several times a day.  I have collected several Console logs when the accident took place (see below for more details).  It seems that the problem is:

  "No directory for the bundleID element: com.apple.cloudd.

  I'd like to find out program that is causing the computer down (full machine reboots)?  How can I solve this problem?

  A few details...

  = Presentation of the material =.

  Model name: Mini Mac

  Model identifier: Macmini7, 1

  Processor name: Intel Core i5

  Processor speed: 2.6 GHz

  Number of processors: 1

  Total number of cores: 2

  (By heart) L2 Cache: 256 KB

  L3 Cache: 3 MB

  Memory: 8 GB

  Boot ROM version: MM71.0220.B03

  Version of the SCM (System): 2.24f32

  Serial number (System): C07NT9MAG1HW

  Material UUID: FDCB795C-A2BF-5D6D-94F3-F98871A90B89

  = NEWSPAPERS FOR EXAMPLE 1 =.

  Crash at 07:22 (screen displayed this time on the clock at the time of the accident)

  30/11/15 7:16:03.742 PM DashlanePluginService [29307]: iextension: here?

  7:19:40.671 30/11/15 PM firefox [21134]: set intl.ime.nstextinput.enable to true in: config to the difficulty of entry.

  30/11/15 com.apple.WebKit.WebContent [22900 7:20:37.499 PM]: ignoring controlTimebase defined by customer, because AVSampleBufferDisplayLayer has been added to a Synchronizer

  30/11/15 com.apple.WebKit.WebContent [22900 7:20:45.263 PM]: ignoring controlTimebase defined by customer, because AVSampleBufferDisplayLayer has been added to a Synchronizer

  7:20:55.956 30/11/15 PM firefox [21134]: set intl.ime.nstextinput.enable to true in: config to the difficulty of entry.

  30/11/15 7:25:11.064 PM distnoted [271]: time absolute # distnote proxy server: time civil 102.815157338: Mon Nov 30 19:25:11 2015 pid: 271 uid: 504 root: no

  30/11/15 7:25:12.403 PM nsurlsessiond [281]: no directory for the bundleID element: com.apple.cloudd

  30/11/15 7:25:13.712 PM ReportPanic [280]: unable to connect (panicHeaderLabel) out of (ReportPanicAppDelegate) (NSTextField): missing setter or instance variable

  30/11/15 7:25:13.712 PM ReportPanic [280]: unable to connect (panicMessageLabel) out of (ReportPanicAppDelegate) (NSTextField): missing setter or instance variable

  30/11/15 7:25:13.712 PM ReportPanic [280]: unable to connect (reportButton) out of (ReportPanicAppDelegate) (NSButton): missing setter or instance variable

  30/11/15 7:25:13.715 PM ReportPanic [280]: ReportPanic cannot stat /Library/Logs/DiagnosticReports/Kernel_2015-11-24-214348_kelley2015s-Mac-mini.p anic

  30/11/15 7:25:14.324 PM pboard [292]: try to break the link previous memory shared when starting returned an error.  Continue...

  = NEWSPAPERS FOR EXAMPLE, 2 =.

  Crash at 08:55 (screen displayed this time on the clock at the time of the accident)

  8:54:09.088 26 11 15 PM QuickLookSatellite [4488]: could not get the extension of sandbox for path=/Users/family/Library/Caches/com.apple.quicklook.satellite. Errno:1

  8:54:09.088 26 11 15 PM QuickLookSatellite [4488]: could not get the extension of sandbox for path=/Users/family/Library/Caches/com.apple.quicklook.satellite. Errno:1

  8:55:10.785 26/11/15 PM firefox [326]: set intl.ime.nstextinput.enable to true in: config to the difficulty of entry.

  8:57:58.043 26 11 15 PM distnoted [266]: time absolute # distnotete proxy server: time civil 114.108837760: Thu Nov 26 20:57:58 2015 pid: 266 uid: 504 root: no

  8:58:04.336 26 11 15 PM ReportPanic [271]: unable to connect (panicHeaderLabel) out of (ReportPanicAppDelegate) (NSTextField): missing setter or instance variable

  8:58:04.336 26 11 15 PM ReportPanic [271]: unable to connect (panicMessageLabel) out of (ReportPanicAppDelegate) (NSTextField): missing setter or instance variable

  8:58:04.336 26 11 15 PM ReportPanic [271]: unable to connect (reportButton) out of (ReportPanicAppDelegate) (NSButton): missing setter or instance variable

  8:58:04.421 26 11 15 PM ReportPanic [271]: ReportPanic cannot stat /Library/Logs/DiagnosticReports/Kernel_2015-11-24-214348_kelley2015s-Mac-mini.p anic

  8:58:04.426 26 11 15 PM nsurlsessiond [272]: no directory for the bundleID element: com.apple.cloudd

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  In the Console window, select

  DIAGNOSIS AND diagnostic USE information reports ▹ System

  (not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu bar.

  There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A report of panic has a name that begins with "Kernel" and ends with ".panic." Select the most recent. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

  If you don't see any report, but you know, there was a panic, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

  In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

  Please do not post other types of diagnostic report.

  I know that the report is long, perhaps several hundred lines. Please report all this anyway.

  When you post the report, an error message may appear on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Photosmart 5520: Photosmart 5520 scan to computer problems

  Scan of the computer decided not to work. I reloaded the drivers (including the latest HP - inkjet ink-SW-OSX - Mavericks_v12.34.44.dmg) without success. I tried to delete the printer and start again. The printer print wireless without a problem and I scan the computer successfully. The network connection is fine. When I went through the installation program, it tells me "a critical error has occurred. Please restart the application and try again". When I try to activate the scan to computer, I get a communication error "unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device. "even if there is a wireless communication between the desktop computer and printer.

  Any other suggestions? Is there a specific driver of El Capitan (OS 10.11)?

  Hi @AdrianCouani,

  I think we need to adopt a different approach and perform an uninstall more complete.

  I know that you have completed some of these steps already, but it is important that complete us the steps in the order presented.  Please follow the steps below and let me know the results of your efforts:

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Manually uninstall the remaining files potentially - I apologize in advance is not a fun task! I'll try to make it easy to follow. Some files described in the following steps may be found, if you can't find one of the files or folders on your computer, do not be alarmed.

   

  Move the files or folders to the Recycle Bin, drag and drop

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• How to scan a picture to my MAC OS10.6 color?

  I am able to analyze the n/b documents to my computer (MAC OS 10.6) my hp officejet 6500 has no problem.

  I have 47not able to scan in color.

  Especially, I am scanning (color) images to my computer.

  Help!

  Thank you

  Hello
  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi