"Scan to computer is enabled no longer."

Similar Questions

• HP Envy 5660: Win 10-5660 Envy - Scan of the computer is enabled no longer

  I understand that this has been reported several times by others.  No proposed solution does work for me.  Periodically, I get the error message "Scan of the computer is no longer enabled.»  The network connection to the printer has been lost.  This started only after the upgrade to Windows 10.  This is a false message I still able to scan from the printer.

  I uninstalled and reinstalled but false error notifications always appear.  I can easily disable scan of the computer in the management of the scanning and uncheck the box there.  There is a work around.

  Is - this position of HP to use the autour work and waive the functionality of scanning directly from the printer?

  Thank you.

  Hello

  Thank you for using the HP Forums.

  The pop-up message occurs because the software is not able to detect the Scanner (because the Scan of the computer is activated).

  Win 10 uses WSD and WSD is maybe not as reliable (where the popup).

  Maybe you can try a TCP/IP port?  What could reduce disconnect it temporarily.

  Can you try using a TCP/IP port?

  Creating a TCP IP port:

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  This video resource will show you how do:

  Create & port use TCP IP

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Let us know if it works.

  Otherwise, if you do not use the function "Scan to Computer" regularly, you can always disable.

  Thank you.

• OfficeJet 8600 - MAC 10.8 - selection: Scan to computer-get Error Message: utility HP quit unexpectedly

  -On a Mac Air - (10.8.5)

  -Installed the software from the HP OfficeJet Pro 8600 augmented.

  -Install the complete software (no minimum or recommended).

  -Connected by an ethernet network cable.

  -Configuration of Email managed

  -Whenever I select the "Scan to Computer" to enable the feature, this utility H is abandoned and I get an error

  message "HP utility quit unexpectedly"

  -J' uninstalled and installed the software several times.

  -J' I rebooteed both the printer and my laptop several times.

  -J' tried install the software on another computer (Macbook Pro) wireless and still have the same problem.

  Can someone help me please?

  Thank you

  Thanks, but still does not work.

  I called HP support Office and they helped me solve the problem.

  This is what they had me do:

  (1) download the latest version of the software of HP websitefor the 8600 more (did not use the drive)

  (2) downloaded the last HPPrintDrive on the Apple site: HPPrinterDriver2.16.1

  (3) changed my IP address

  (4) install the software on the HP site

  (5) installed the HPPrintDriver from the Apple Web site

  (6) activated Scan of the computer of the HP utility window

  Now scanner my printer work!

• "The scan of the computer is enabled is no longer" false error

  Hello

  I bought and installed a HP DeskJet 3521. It is configured for wifi connectivity to two computers on our home network. A laptop computer is 8 64-bit Windows. The other is Windows 7 Pro 64 bit.

  The printer seems to work perfectly. However, the driver regularly (as in all the several minutes or so) pops up a message saying "the Scan of the computer is enabled is no longer" or something like that. It is apparent from the system tray. It fades after a few seconds. Otherwise the printer seems to work very well. This happens on two laptops.

  Laptops are in the same room as the printer and the router. The signal strength is high.

  Why did this message occurring and is there a solution for this?

  Thank you

  It is very probably the same problem I had with the HP printers for years.  It happens when the printer goes into a power saving sleep state and falls of connectivity.  To resolve the issue, you have to walk on the printer and the power of the cycle.  It has NOTHING to do with your router or static/dynamic IP allocation.  It's the fault of crappy entiely firmware and HP software.  HP 'experts' are playing the same game of blame-the-other-manufacturer or blame the old user that HP has always played.

  My current HP printer is the third HP sub-standard product I've owned... on three (Yes, I know, shame on me twice).  I've owned a high-end, expensive laptop which overheated during playback of a video to youtube and two printers which disengages automatically when they entered in the mode 'sleep'.  It will be the last HP product I already own...

• Photosmart 6520: Can not scan to computer

  I can scan is no longer on my computer. I have a message to ensure that the "Scan to Computer" is selected via the printer software. Where can I find it. Printer works fine.

  Hello

  Thanks for the additional comments.

  You can always try our suggestion.   In order to enable the analysis of calculation, you need to install the FULL features software, then by activating the "Scan to computer" as shown.

  Hope that helps

  Thank you.

• OfficeJet Pro 8630: Remove computers in the menu "scan to computer" on my OfficeJet 8630

  Hello

  I would like to know how to remove computers in the menu "scan to computer" on my OfficeJet 8630. Some of the computers on our network no longer exist, but they still appear in the menu display 8630 When you select the computer to send a scan to.

  Thank you

  Rex

  Hi Rex63,

  Unfortunately, I see no way to delete these old connections in the printer menu.

  However, it seems that power the printer off and on again removes network printers in the scan list if they are not connected to the network.

  Looks like you could work in an office environment where the printer is still on, a reset of the base could do.

  If this does not work, you can also try a "hard reset" in which the printer is turned off and unplugged for 60 seconds.

  Finally, an update of the firmware is out for the Pro JO 8630 11/05/2016. If your printer does not have the auto-update feature enabled, you can try to update the firmware. You will find here the firmware update instructions.

  I hope that one of these solutions help!

• HP Photosmart 7525: Scanning under MacOS Sierra is no longer working.

  Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my HP Photosmart 7525 is no longer allow me to save the scans to the computer.  The "Save" button is gray and impossible to be clicked.  He'll copy, print and scan documents, I just can no longer save to my computer.

  When I enter the HP utility > settings > scan settings > scan to the computer, the software scans my system, then gives me an error message that says:

  "Scan of the computer can not be activated.

  The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I completely uninstalled the old driver software (which says that HP should run on any Mac OS after 10.6) and reinstalled the latest drivers that it is compatible for the 10.11 and later.  I always get the same answer.  Printer will print, will copy, will scan, but not save to the computer.

  Yes, I already rebooted one device at a time, and Yes, I disconnected and reconnected all devices in separately.

  What can I try next...?

  Hey there.

  EASY SCAN can be installed, use 1.6.0 - works well with SIERRA.

  Kind regards.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• Photosmart 6510 - no computer"found" - "Scan to computer" not activated

  Hello

  With the help of HP Probook, with Windows 7 Professional.  64 bit.

  My Photosmart 6510, I cannot scan documents on my laptop. I think that this only started happening recently when I started to use AVG PC Tuneup software, but I have district check if this may be the cause that the scanner is aunable to detect the computer.  I get the following message:

  "No computer was found - make sure that the printer software is installed on your computer and that the 'Scan to Computetr' is enabled via the printer software.

  I uninstalled the software and reinstalled again.  When reinstall it wonder "Enable scan" I agree.

  Previously, the "Enable scan" message popped up whenever I have rebooted, but that has stopped so I think something may have changed.

  Any suggetsions would be welcome.

  TX, Kurt297

  Hello

  Please, download the following tool and run it on your computer:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-135113-1/HPPSdr.exe

  Hope he will give some answers if not reinstall full feature software and drivers from following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=5058336

  Kind regards.

• HP 4500 ENVY: I have a HP ENVY 4500 and impossible to activate scan-to-computer.

  I'm unable to scan documents on my copier/printer/scanner. I did some troubleshooting by entering the IP address in my iPad that I was instructed to do and told me that the "scan-to-computer" function had been disabled. But I can't understand how to re-enable the feature "scan-to-computer". All other features of my HP ENVY 4500 work correctly; the scanner is the only thing that I can't go to work. When I try to scan anything that a message appears on the printer screen that says: NO COMPUTER FOUND Make the printer software is installed on your computer, and that "Scan to Computer" is selected.

  Hello

  Scanning to a computer from the front panel to scan to a computer with Windows or Mac OS X, not a Tablet as I understnd of your information.

  Since iPad you can scan by launching the scan from the HP AIO Printer Remote app, not the printer itself.

  You can follow these steps to scan from a mobile device:

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876/document/c02486319/

  Kind regards

  Shlomi

• HP Envy 7645 e-all-in-one-seri: screen scanning / Scan to computer / select a computer

  The screen scanning / Scan to computer / select computer

  "Select computer" shows a computer that no longer exists... How can I remove the computer? Before getting rid of the computer, the printer software has been uninstalled.

  Hello there! Welcome to the forums @SandyLY 

  I read on the way in which you no longer have a certain computer, however, the printer it still lists as a detection option of.

  1. I'd say trying to power cycle the network devices first, which can remove this PC in the list of printers:
  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer.

  Check the printer to see if the PC you have more is always listed or not.

  2. If the PC is still listed on the printer, check out this guide to set up the scan of the computer to the correct computer:

  A "found no computer', 'Necessary connection' or 'unsuccessful analysis" Message appears for HP ENVY 5640, 5660, 7640 and Officejet 5740, 8040 e - all-in - One Printer Series

  Good luck, I hope this helps

• HP AIO 7640: Scan-to-computer Envy 7640 means communication error

  Many scan-to-computer malfunction. Start w wireless mode, will have to remove/reinstall the software. Amended in ethernet mode, was fairly reliable (v HP 39.0) later. Printing from Mac & iPhone AirPrint to 7640 is OK. Manual scan from Mac to 7640 OK. Under: HP Utility w / devices /Scan to computer = try to activate the analysis, then the computer Scan is disabled. If check enable scan of the computer, then get communication error. I would like to address this problem, otherwise there are other brands that work.

  Hello @RWGIL,

  It is a great place to get help! I read your post and see that
  I want to help you solve this problem.

  It looks more like a software problem, try the following steps: Scan network connection is lost (Mac).

  Should help to repair disk permissions and reset the printing system.

  You can click on the "accept as a Solution" If the problem is resolved and the 'Thumbs Up' for my effort. Please hold me. Good luck!

• HP OfficeJet Pro 8600 - Scan to computer

  Hello

  I recently bought a HP OfficeJet Pro 8600. Installation and configuration was successful. However, every minute or two, I get a notification of ball on the Windows task bar that says "Scan to computer do not enabled." I assume that this occurs because the printer is turned off after entering a sleep mode is not used for a specific period of time. I could be wrong about this, of course. But assuming that I'm not wrong, my question is how can I disable that irritating notifcation to appear every minute?

  Thanks in advance for your help.

  1. open the control panel and write "Notification area icons" in the search:

  • 

  2. the Notification area options appears and select the option that says ""ScantoPCActivation " "

  • 

  3. Select the option that says 'Hide icon and notifications'.

  • 
  • Click OK to close the window.

  I hope that these steps will help you.

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• OfficeJet Pro 8625: Scan to computer & printer HP Assistant

  I got a new 8625 Pro of OfficeJet and struggled with the configuration of the analysis feature.  I ran the software print and Scan doctor, who said he fixed a few problems, and now I can finally scan my computer.  However, I still have a problem with scanning the computer to the printer.  When I try to scan to the computer, there is a message on the printer screen that indicates that this feature must be enabled in the Printer Wizard.  However, when I open the Printer Wizard and click on manage the scan to the computer, nothing happens - the software simply does not.  Other selections in the Printer Wizard seem to work very well - just not this one.

  Hi thanks for dogster , for getting back to me!

  I appreciate you trying these steps. I know that you have reinstalled in the past, but there is a specific set of measures, I would try.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Please let me know how it goes!

• HP Color LaserJet M477fnw MFP: Scan to computer button disappeared

  Hello, I saw similar comments of the same issue, but none with a solution.  The closest is this: http://h30434.www3.hp.com/t5/LaserJet-Printing/How-to-fix-missing-quot-scan-to-computer-quot-touchsc...

  Problem: We have a new printer that we have Setup.  During the installation process, on the touch screen, provided the message to "Scan to Computer".  We used the option to make sure it worked and took part in the computer we wanted.  We restarted the printer, and the option is now missing!  The option "Scan to Computer" has completely disappeared.  Where it was once a touchscreen button / option, no longer exists.

  Printer: HP Color LaserJet M477fnw MFP

  OS: Mac OS X 10.8.xx

  I downloaded the firmware update, but that doesn't work either.  I tried using the verification of updates of the touch screen of the printer, it can never connect.  I connected to the internet, I connected directly on a hard line, still no connection.  I literally just bought this printer yesterday, with a 2-year service plan, drove an hour to the next closest store that had it in stock and it gives me nothing else problems.

  I have unplugged and waited a minute.

  I've uninstalled and reinstalled the printer and the software from my computer.

  I'm out of ideas.

  Hello @gfrd3489

  If you talked about scanning to the icon post from work or option after pressing the icon of the scan on the printer itself that one has been dropped by HP since she had so many questions with that like on some devices will only scan flat and not of ADF.

  If you notice you still have other options such as scanning to USB key, scan to e-mail or scan in network on the printer folder of are next to the HP scanning app on the PC for windows and mac

  Devices most recent are not supposed to have this option on the first place and the firmware and normal updates which will remove devices more alumni who have it

  There were a few M477 which were sold to vendors when it first came out which was which, but as soon as he gets the first update will be deleted

  hope that clarifies the question