scanner not recognize computer

Hello

I moved house a couple of months and had to reset my printer to the new ip address.  My printer now works well but when I press the scan button, a message pops up saying 'not found computer, ensure that the HP software has been installed on your computer.

I don't know what to do while the software is installed

Thanks for your help

Lizzie

Hi, I did through the computer instead, without going through the menu of the printer.

Tags: HP Printers

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