Security feature disabling blackBerry Smartphones

I'm not able to disable the functionality of the phone password in my phone.

Hello and welcome to the community!

I see a couple of reasons that would be the case:

(1) your BB is associated with BES, and your BES admin requires a device lock password.

(2) you have the Protection of the content or active encryption, which requires a password to enforce.

(3) your BB was formerly associated with BES, and has a latent policy on board, which is the application of the requirement of password (even if are more associated with BES, there are specific processes that must be performed to remove the device IT strategy).

So please check those out and let us know!

Tags: BlackBerry Smartphones

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    email_dc wrote:

    1. how to restore the Mail app?

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    email_dc wrote:

    1.

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    There are several methods (which, BTW, no I believe to be useful to your situation):

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    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
    • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

    email_dc wrote:

    1.

    2.

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

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    Hello and welcome to the community!

    Exactly what 'security settings' you are asking about? Only these words, there are a lot of possibilities...

    My guess - if your BB has a policy due to have been associated with a BES environment

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    and if you want that political removed, then see this KB:

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    You will notice that methods 1, 2 and 3 require the admin BES to do something... If you are no longer associated with the BES, then these methods do not work, which leaves... method 4 not requiring connection to a PC.

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