Smart Phone Hot Spot doesn't connect with my laptop Leveno using Windows 7

My smart phone is a LG with Verizon Hot Spot spectrum. Hot Spot on, but it doesn't connect with my laptop Leveno using Windows 7.

Spoke with verizon several times today and they seem to think that the last windows update can have turned on something from my laptop.

Thank you

Stan LG

E-mail address is removed from the privacy *.

Hi StanLX,

To provide the proper resolution, that I would need more information on your side.

1. do you receive any error messages?

2 did you connect reactive to laptop before?

3. What is the number of the Windows updated Knowledge Base article installed recently?

Method 1:
I suggest you run the network troubleshooter and check if it helps.

Using the troubleshooter from network in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

Method 2:
If the problem persists, I suggest you try the procedure described in the article and see if it helps.

Wireless and wired network problems

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Method 3:
If the problem is not resolved, I suggest you temporarily disable the security software and check if it helps.

Disable the antivirus software

http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Hope this information helps. If you need additional help or information on Windows, I'll be happy to help you.

Tags: Windows

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