Step reset often

Similar Questions

• Windows clock needs reset often

  former title: Question of clock Windows 7

  I'm running Windows 7 on a newer desktop HP Compaq, rebuilt.  The battery from the motherboard has been changed 2 x last week and I still have to set the clock.  I had the computer running for 2 hours this morning and you have already reset the clock twice.  Help, please!  I'm sure this isn't the battery from the motherboard, as I have used new batteries twice.

  Moved from Vista Performance and Maintenance Forum.

  Saturday, February 22, 2014, 17:30:41 + 0000, bigdog64 wrote:

  I'm running Windows 7 on a newer desktop HP Compaq, rebuilt.  The battery from the motherboard has been changed 2 x last week and I still have to set the clock.  I had the computer running for 2 hours this morning and you have already reset the clock twice.  Help, please!  I'm sure this isn't the battery from the motherboard, as I have used new batteries twice.

  Before any person whose clock is slow rush to buy a new
  battery, he was first to note whether it is waste of time while
  the computer is running or off the coast when it is powered. If that's all
  engine off, the problem is most likely the battery. But if it's
  during the race, he may not be the battery, as the battery is not
  used when the computer is running.

  If the clock loses time running, try this:

  Open a command prompt window (start |) Run | cmd) and type in the
  following commands:

  net stop w32time
  w32tm /unregister [ignore the error message]
  w32tm /unregister
  w32tm /register
  net start w32time

• Persistent problems with the Magic Mouse

  I have persistent problems with my Magic Mouse. He often stops followed (i.e. the cursor on the screen does not move when I move the mouse), or the input button on malfunctions (i.e. I don't click and drag, or cannot right click, or when I click on something and that you hold the button down it doesn't "stick").

  I called Apple and they took me through all the troubleshooting steps (reset the SMC, PRAM, etc.) and I finally get a new mouse. I got a new and have exactly the same problems!

  The ONLY thing that solved the problem by restarting the computer, or logging in and out. But the problem then begins again after anywhere from a few minutes to a few days (the most often within hours).

  Any ideas?

  Here is more information in case it is useful:

  • I plugged a wired Logitech mouse, and to my surprise, it also does not work. I thought that the problem was related to the wireless/Bluetooth connection, but this clearly isn't.
  • I have a Wacom tablet attached to my computer, and it works very well, no matter if it has connected (via USB dongle) wireless or wired (via USB).

  There seems to be something wrong with any particular software/system control the mouse.

• 114 the desire: my HP Envy 114 sometimes works, sometimes doesn't work with WIFI - it of maddening! Help!

  Hello!  Help

  I use an Apple IMac with my desire.  Since the day that I bought it, it is quite tempremental. Sometimes the wifi works, sometimes it doesn't... often I have to go through the procedure of the full wizard and re-install the password of our wifi (which is a mile long, so it's not phone). Wifi works throughout the House and is strong, so is not the issue. the little blue light flashes and turns off right now, and disconnect, restart it, nothing seems to make it work

  then, suddenly, if he decides-it can print a page.

  It has been 18 months since I bought it and I just want to scream. I have wasted hours and hours of my day coaxing to work!

  I've never managed to get the scanner to work, either...

  Can someone please help! I use Mac - OSX 10.95 products

  I think to have a USB port and attach it and done with this wifi - but what is the point of having this beautiful instrument, if it never works?

  is there a problem?  can it be restarted and keep the wifi settings? How stay blue and not turn on and turn off that darn light?

  Help!

  Hey @janinedigi,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you experience an unstable WiFi connection when you use your HP ENVY 114 e-all-in-one printer.  I would like to help.

  When users report this kind of problem, I generally recommend from scratch with the installation program. Namely, start this process of restoring factory default values * of your printer.  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • In the front panel of your printer, press Setup key wrench
  • Touch tools
  • Support on restore defaults.

  Then fix permissions of the disc on your Mac - click here for instructions.

  Once you complete these steps, you will need to re-enable wireless and Web services (if you are a user of ePrint).  Before doing this, click here for extensive troubleshooting and configuration steps for the question says that you are a statement.  Work your way through the Solutions in the order presented.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• Does anyone got the HP Envy X 2 to work properly with the 8.1 update?

  I had no chance of finding help here on the phone with HP, or elsewhere online. I bought the X want February 2, 2013 local Office Depot. He has never run because of the GET go. Often freezing, never close properly unless I press the button for 5 seconds after clicking Close in power options. Sometimes, depending on the startup error messages saying something about the power of the core or something. I've never had to do no work around to use a computer.

  Has anyone got their desire x 2 PC 11 - g010nr to run the free error in Windows 8, it was designed to run under the operating system?

  If somebody has got an upgrade to Windows 8.1 and work still?

  HP support people, if you want to help save your breath. Go to the drivers of my model for 8 and 8.1. Is there no update driver dated 2014 and it still won't work. I bought my wife a Tablet 11.6 "Lenovo Lynx who can also use their keyboard dock which is optional. I didn't need to.  Lenovo posted 8.1 Windows drivers dated April 2014 and I updated his tablet with the same Atom CPU/graphics SoC as my x 2. I bought a Dell coming Pro 11 and it worked very well with 8.0 and even better with 8.1. Dell has prepared new pilots in a roll on their support pages.

  HP? No, no new drivers since almost a year ago. HP has abandoned this design hybrid great many too fast. So they come with HP Omni 10 with the same processor as my coming 11 Pro, quad core Atom Z3770, and the local Office Depot can not get their demo to run long enough without lock up and require a multi step reset to work again. My Dell and Lenovos designed for 8 has raced the 8 large, then ran 8.1 grand. I am not inexperienced in the tablets and the upgrade.

  I would just take the brain of one who got their 2 x to run the 8.1 and know how they did it.

  The drivers I used are located by scrolling to the bottm of THIS page, and then in the column of customer support, that the first category is to download drivers.

  That is, it becomes a bit difficult but must be specific with this pc, you have, but just follow the prompts and see if the best drivers are available for what you have.

  Because it worked for me AFTER that I upgraded to W8.1, it is preferable that you update first, then update the drivers.

• Missing messages from blackBerry Smartphones

  I've been texting back last night and when I went to look at messages this morning, none of the messages are on my phone.  It shows here and there a few emails but none of my text messages.  I know that I don't remove any of them, so what could happen to them?  This happened to someone else?

  It is a common problem with this phone.  On the forums I've read, the main question is related to memory.  On the phone memory is limited.  The more programs you have installed (especially if being run), then the most often, you will have this problem.

  A few things that I found to help (other forums) with this problem on my phone:

  1. Go into "Options: Status" it will show you "Free File" and "File Total" If you have less 12 000 000 bytes of free space, and then your phone isn't really enough memory to function optimally.  This means that you have too many programs, or too much memory is used on your device.
  2. Go to: "Internet browser: press blackberry: options: cache operations ' then 'Clear history' and cache then erase content, clear pushed content, disable the cookie cache.  This will free up a lot of space.
  3. Go to "Options::Advanced Options::Applications" and delete the apps that you don't use. for example I do not brickbreaker or Notes or Sprintstore, etc.  In addition, delete the various language modules that you do not use.
  4. Go to: "camera: Hit Blackberry button: access options: click on the images to store"-change this in "On Media Card" so that the photos are saved on your memory card (providing you have a).  This will free up memory resources on your device.
  5. Come on in "Media::Hit Blackberry button::scroll up to options: devide all limit memory 12 MB: value reserved pictures memory 0 MB" this will ensure that your device does not use memory by recording media on the device itself, rather it will store it on the map.
  6. Remove all old text messages that you don't want.  However, if there are messages you want, SAVE THEM! (must be done individually)  To remove all previous messages you can scroll to the date and the hit blackerry button, then 'delete forward' - it will delete all messages in this folder before that date (do the same for sent messages).
  7. Finally, do a hard reset from time to time. (once a week)  This means removing the battery for 10 seconds and put it back in and wait for only 3 minutes it takes to begin the terrible backup of.
  8. Repeat step 1 and see how much you free memory!

  General "maintenance of memory."

  1. Do a hard reset often, especially if you think you have been browsing many Web sites or send/receive a lot of texts.
  2. Clear your internet cache often.
  3. Delete text messages you do not want to register, often.
  4. Instead of hitting the button 'back' (the button next to the red end call button) to leave applications... click on the blackberry button (button next to the talk button) and scroll down to "close" or "exit".  This will STOP the application, freeing the memory.  If you only use the arrow to the left, these programs will continue to run in the background, so using your memory.

  Finally, make sure your BlackBerry software is on the most up-to-date OS (operating system) as possible.  Connect it to your blackberry desktop and see if there are updates...

• I can't uninstall CS4

  I've migrated to a new macbook pro... None of adobe products worked... says "licensing for this product has stopped working".

  So I did everything on this page... "Error"Licensing has stopped working"|" "Mac OS"

  None of this and last 'solution' was to uninstall and reinstall the creative suite.

  now when I try to uninstall it I get the message "error starting: missing required support files.

  Well no kidding, like 1-5 "Solutions asked me to delete the folders... I replaced all the where they came, and again, I get the same message that the files are missing.

  So I can't launch what is there and cannot uninstall the problem... HELP PLEASE

  Steps that often work in these situations:

  1. Run the Adobe cleaning tool
     http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
  2. Reset
  3. Reinstall CS4 (don't migrate anything from your old Mac)

• MacBook Pro, early 2011 / replacement?

  I have a 15 "MacBook Pro, since early 2011. I discovered that the battery will not hold a charge. Is the solution just a new battery? Which is something I can easily do myself. I don't want to say that this is not not a value just like a certain store of fixation.

  Hello

  You can read this document from Apple:https://www.apple.com/batteries/maximizing-performance/

  Reset the SMC can work for you, follow these steps:reset the management system (SCM) controller on your Mac - Apple Support

  I'd give it a try myself before making any assumptions.

  Bravo!

• Pro Tips: Troubleshooting scan to E-mail questions in e-all-in-one printers and ePrint

  Hello e-all-in-one printer users,.

  If you're reading this, chances are you have a problem of webservices in your HP e-all-in-one printer. If you can not scan to e-mail, use ePrint, or get a code application, this post is for you.

  Many of later vintage (2010 and beyond) Photosmart, ENVY and Officejet series e-all-in-one printers share the same Web services and Wireless features. Within these series printer, you can enable wireless and Web services (ePrint, scan to e-mail, printable sheets) connectivity of the façade do their installation for use with Android, Windows, iOS, Macand Chrome OS much simpler than the old printer models. Of course, when things go wrong or there is confusion about the use of the printer and features such as printing and scanning to e-mail stop working, the correction of these problems is the same in most of the models.

  WebServices are not connected: what affects?

  When the webservices connectivity is lost ePrint, scan to e-mailand pads features will stop working. If you are just getting started with the installation of your printer, the inability to generate a code application (to add your connected HP printer or sign in to Instant ink) can be attributed to not being able to afford Web services. If you are affected by any of these questions, read on. I have some suggestions that might help.

  Ordinary remedies

  • Before set you Web services, make sure that your printer is connected to a network, either via an ethernet cable or Wirelessconnection. Print a report of Network Configuration of your printer front panel (usually this is located under Tools / reports) to confirm an active ethernet connection.
  • If you are connected wireless, touch the wireless icon printer . If you see as connected and there is an IP addresses starting with 192.168... or, 10 grand. If this isn't the case, run the Wireless Setup Wizard to connect you with your network name (SSID) and enter the password wireless you are prompted.
  • Ensure that the date and time your printer settings are correct. You can check and adjust this via the front panel of the printer in most cases and trivia: the printer Web server integrated.
  • Now, with network connectivity guaranteed webservices icon or (depending on model) and try to activate Web services.
  • If you have managed to connect and a leaflet printed, or at the very least, an [email protected] address is displayed on the front panel of the printer, perfect, Web services are now functional. This means that you can now ask your HP printer connected , or use one of the above characteristics *.

  Note that ePrint and scan to e-mail feature are addressed later in this post if you still need help with these functions.

  • If the webservices are always not, try your printer restore default*.

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom @hpeprint.com address that it will be permanently deleted. For more information on custom addresses ePrint, click here.

  Here's how:

  • The printer's front panel, press the Setup/key icon and then tap tools
  • Select Restore to factory settings
  • Note this new printer may contain this setting under the heading maintenance of the printer instead of tools.

  Then, to reconnect to your network (wired or wireless) and try to set a manual DNS:

  Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer), and then press Enter to go directly to this page. This should take you to your built-in Web server (EWS) printer.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.
  • Note that menu above EWS items can vary in overall models of printers. If you do not see the exact topics that I've listed here, the subtopic you should always appear on the Networking tab.

  Then, press the icon of Webservices or and reactivate your webservices (required for scanning to E-mail, ePrint , and other functions).

  Then, if a scan to e-mail question has led you to this position, tap the scan icon and enter the email address that you want to scan to.  Then, recover the PIN code that you should automatically receive by e-mail and complete your scan to E-mail setup by entering this PIN code in your printer.  Ideally, if you are able to get this good service will be fully functional.

  Alternatively, if ePrint is your main problem and all the above (except for scanning to E-mail steps) suggestions worked, try emailing your printer a print job. If it prints correctly, ePrint is back online. If you are a user of HP ePrint app, the app did automatically detect your printer? If not, go to the application settings and manually add your printer to the app using either ask you code or IP address of the printer. Finally, if you're a printable, user use your favorite applications on the front panel of the printer, or via HP connected.

  There are advanced troubleshooting steps beyond what I posted here and you can find them in the Forum such as displayed by the employees, Experts and members of the community. Start with the basics and if you still can't not to take advantage of Web services from your printer don't be shy to reach out - HP Support Forum's is a great place to exchange ideas and help each other to get the most out of our products.

  Thank you for taking the time to read. If you have any questions or comments do not hesitate to answer.

  All the best,

  Greetings,

  All new users to check in this thread, the first and the main post is a practical resource for webservices connectivity solutions.

  Try all the steps to recommend, as appropriate - if you encounter any problems apart from this I'll be happy to help you.

  Kind regards

• HP Photosmart C6180 Magenta Ink not printing

  error message: no

  description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

  Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

  Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

  Exchange: the printer had not been used for several months.

  My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

  Hello
  
  Thank you for contacting HP Total Care.
  
  I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.
  
  Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.
  
  I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.
  
  First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.
  
  Please try the following troubleshooting steps. I assure you that those measures would solve the problem.
  
  I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.
  
  First step: clean the copper contacts.
  
  (1) take a lint cloth or a cotton ball, it wet with water.
  (2) clean the cartridge copper contacts.
  (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
  (4) reinstall the cartridge in its housing.
  (5) when the printer is on, unplug the power cord from the printer.
  (6) press and hold the power button for about 30 seconds.
  (7) re plug the power cord into the printer and the printer.
  
  If the problem persists, proceed to the next step.
  
  Step 2: Perform a drain of power on the printer.
  
  (1) remove the power cord from the product
  (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
  (3) release the button.
  (4) connect the power cord to the product
  (5) use the button to turn the product on.
  
  Connect the printer to the computer and check; If the problem persists, proceed to the next step.
  
  Step 3: Reset the printer to the factory settings.
  
  (1) use the button to turn the product on.
  (2) remove the power cord from the product
  (3) press and hold the # and 6 buttons.
  (4) while now buttons, plug the power cord to the product
  (5) to continue to press the buttons for about 30 seconds.
  (6) use the button to turn the product on.
  (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.
  
  Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.
  
  We look forward to hear from you.
  
  For more information on keep your HP and Compaq products up and running, please visit our Web site at:
  
  http://www.HP.com/go/TotalCare

  ALSO:

  If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.
  
  First step: reset the printing system
  
  To use the reset printing system feature, follow these steps:
  
  1. in the Finder, choose utilities from the menu reach.
  2. open the printer setup utility.
  3. in the printer setup utility menu, choose Reset Printing System.
  4. click on reset.
  
  Second step: check/repair disk permissions
  
  Click on Go tab in the top menu bar.
  Select the utilities tab.
  Click disk utility.
  Once disk utility appears, select the drive and click the check permissions.
  
  This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
  Now click on the tab authorization to repair disc.
  
  This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
  Once Permission to disk check is complete, restart the Mac
  
  Step 3: Add the printer again
  
  1. click the Apple on the top of the left hand button.
  2. click on Preferences system, window system preferences will open.
  3. click on the printers and faxes icon.
  4. click on add the symbol on the bottom of the left hand.
  5. you see your printer in the list, select it and click Add on the right side.
  
  Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
  For more information on keep your HP and Compaq products up and running, please visit our Web site
  to:
  http://www.HP.com/go/TotalCare

• Photosmart HP 6520: HP Photosmart 6520 - error message when you try to use the apps

  I can't access is more apps on my Photosmart HP 6520.  I get the error message "error connection server - 1".

  I don't know if this problem just since I recently changed from a Windows PC on a Mac.

  I very rarely use the apps, so I don't know when it started.

  Everything else seems to work very well I would say.

  Can someone please tell me what could be the cause, or if there is something I can try to sort it out?

  I seem to be going round in circles, and I can't work on what is happening.

  Thanks for your help.

  Hey @TraceyMac,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to use the pads (Print Apps) on your HP Photosmart 6520 e-all-in-one printer.  I want to help you with this.  A recent installation of printer would not affect your performance of platelets but no loss of connection or wireless Web services could be a factor.

  Note that to access the applications and their use from the front panel of your printer requires two ingredients to be successful: 1) Wi - Fi connection and 2). the ePrint feature (webservices are enabled).

  • Touch the wireless icon () on the front panel of your printer - is the printer connected to your wireless network?  (If not, run the wireless configuration wizard, select your network name/SSID and enter your password wireless reconnect).  If you are connected, proceed as explained below.
  • Tap the icon of webservices/ePrint () on the front panel of your printer.
  • If webservices are not enabled, press OK in order to enable them and allow the automatic updates of printers.
  • This will cause your printer to print an information document describing the characters before @hpeprint.com your printer (ePrint address).  This is known as the claim code.  As another way to use printing applications available for your printer, you can sign in to http://www.hpconnected.com to program applications printing to print and review all the content that ideally will reappear on the front of your printer.
  • From there, you can click the devices tab and use the claimcode to add your printer to the site and take advantage of the available applications, it.

  If these basic steps to respond to a resolution, please, try the following:

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices, and apps printing configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  No none of the suggestions above restored the functionality you're looking for?  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• DVD player on the desktop iMac 2009 will not read the dvd whats the fix

  DVD player on the desktop iMac 2009 went to play DVDs on Yosemite.  What is the solution?

  The first thing to try is a disc cleaning disc. About US$ 5-15 in most computer, office supplies and electronic. Loading slot discs get pretty dirty and this dirt/dust can interfere with proper disc. The cleaning disc is an inexpensive and simple step that often solves the problem.

• OfficeJet 6700 Premium: Unable to connect to the server

  I used my 6700 for almost a year and a half to work on a secure server of company where I couldn't use many features. I recently brought home, and now I use it on my personal network of houses. I followed the instructions on reprint the code of request but were unsuccessful. I constantly get a message that my printer is unable to conect to the server. My network wireless printing has been set up and I was able to print from my phone, laptop, & office. Can someone help me please my claim code?

  Hey @bhigh904,

  Welcome to the Forum from HP Support.

  I see that you are unable to activate the services Web on your HP Officejet 6700 Premium e-all-in-one printer. I would like to help.

  When users encounter this type of problem, I usually suggest from scratch with the radio of the printer and webservices configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • The printer's front panel, press the Setup/key icon and then tap tools
  • Select Restore to factory settings

  Then, touch the wireless icon () and run the Wireless Setup Wizard to restore your network connection.

  Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, press the icon of Webservices () and reactivate your webservices (necessary for scan to e-mail, ePrint and other features).

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by accepting this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• New Deskjet 3050 J611 has no scan on iMac OS x 10.6.8 + utility HP do not open

  Hello - until I posted this I spend some time looking around and follows that some advice given here. It did not solve my problem. I bought a new Deskjet 3050 a yesterday.  Installation and wireless, the installation program has worked well.  I can print.  I can't scan - not with my iMac scan programs, nor with the HP scanning program.  I used the latest drivers I think. I first installed from the CD and then downloaded the drivers iMac OS X 10.6 from this site and re-installed.  I restarted iMac. Printer power switch.  I can't even scan.  Scanner programs don't seem to be able to establish a connection with the printer.  When I press on the analysis on the printer menu screen I get a msg saying there is no connected computer.

  More I can not open the HP program utility - "certain elements are missing," said the error message (even afetr two ire - install).

  All tips & tricks to fix this I would be grateful.  Thank you in advance.

  Joel

  Hello

  In reading your comments, you did not updated the latest driver by Apple Software Update, it could strongly affect the digitization of the Mac:

  Click the Apple icon, and then click software update.

  Make sure to install any update HP available, then check any change during the scan or at the launch of the HP utility.

  If the same question is not change, follow the steps below to completely remove and reinstall the software.

  Step 1: Uninstall the HP software by using the functionality of the scrubber:

  * Please note that the following steps will delete all HP software installed.
  
  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Second step: reset the printing system:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.
  
  Click on the Apple menu and then click on System Preferences.
  Select print & fax.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Step 3: Repair disk permissions:

  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The journal of the progress will tell you when the process is complete.

  Step 4: reinstall the latest version of the software below:

  http://FTP.HP.com/pub/softlib/software12/COL37730/Al-93167-1/DeskJet-3050A-J611-series_v12.7.0.dmg

  Step 5: install the latest update of HP:

  Click the Apple icon, and then click software update.

  Make sure to install any update HP available

  Please let me know of any changes,

  Shlomi

• HP ENVY 5530: Scan to email problem

  I have a problem of "scan to e-mail"

  Many worked yesterday, now it says "there was a problem connecting to the server.

  He sent me the code 'connect' e-mail - so a communication that happens...

  He repeats to me it is a problem of HP Server and forums keep instructing me to stop the 5530 WANT and reset the wireless hub - I did this 13 times already and he won't do something else that wasting time!

  I am able to print via Google Chrome Cloud Print, is not MY network problem, my printer connects every time my router wireless EA, no problem.

  For example, HP has a mail server problem, solutions?

  Printer model: HP ENVY 5530

  Hey @lgstorbay,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to scan to email using your HP ENVY 5530 e-all-in-one printer.  I would like to work with you on this. I have some suggestions that could restore this functionality for you.

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices and scan to e-mail setup.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here. In addition, you need to add your printer via Google Cloud Print, if you have completed this step. Click here for instructions.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, tap the scan icon and enter the e-mail address you want to scan to.  Then, recover the PIN than you should automatically receive and complete your scan to contact the installer.  Ideally, if you are able to get this good service will be fully functional.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!