Stop, but restarts on its own

Whenever I chose shutdown on my computer, it stops but restarts itself. How can I stop this?

Hi Chikachi,

Thank you for using answers Forum.

Is this a desktop or a laptop?
Do you have this start happening after an update.
If so, can you tell us which?
How do you turn off your computer?

If it is a laptop, I suggest firmware BIOS update.
You can visit the Web site of factory for this patch and information on how to install it.

I hope this helps.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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