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Please see the link below.
Tags: Windows
Similar Questions
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Is it safe to remove the desktop icons rest after a support session remotely Microsoft Tech Support?
Hello everyone,
Some time back I had experienced problems with Windows Update continually advising me the KB2538242 was ready to be installed. After a lot of hassle, I finally got help from Support staff technical Microsoft through 3 sessions of Assistance to solve the problem remotely.
At the end of the last session, there were several icons left on my desk. (A couple of the names associated with the icons are: desktop.ini & redistributable Microsoft Visual C++ MFC 2005). Some are .exe files and some are presented as folders.
My question: is there a way to HIDE these icons so that they will be displayed on the desktop, without actually delete files / folders / applications, icons are associated with?
(I'd forgotten there is no way to attach a screenshot (jpeg file) from my office, so everyone could see the icons I want to talk).
Thanks for your time and any clarification on this subject!
Pete C
Hi cpsi1,
Thanks for posting your question in the Microsoft answers community.It is safe to delete the icons stored on computer support. -
I was contacted by phone by a person who identified themselves as being a Microsoft technician this afternoon. After asking how much of my family's computers, they told me that our system had been compromised and that they would help us fix. After walking me through obtaining of Event Viewer, they transferred me to another person who was the senior technician (or so they said). I asked where they were from my number identified the call came from a number of British Colombia (where I live) and the installation was based in New Jersey. Unfortunately, the infection from the system has been resolved, as the higher tech hung up before that.
FYI, there are two main offices in our House, one running XP and the other Vista. We have also 4 laptops, XP, (1) Vista (1) and Windows 7 (2).
Sorry for the length of both the threshold question and paragraphs here, but this is my first question. Thank you for your help in advance.Hello
They give you direct access to your computer or install
any software of them? If yes remove internet access to the machine
NOW. Take the steps below and you may have to contact Bank
credit cards, credit, companies offices, suppliers, and e-mail contacts
and others where sensitive information could be compromised. You
will need to carefully check for malware, so that you do not transfer
with backups, and then save the data in a redundant way and format and
Reinstall Windows. Check with the system manufacturer and other professionals
of course you have everything you need to complete this procedure.------------------------------------------------------------------------------------------------
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support===========================================================
===========================================================Follow these steps carefully:
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlHope this helps
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Microsoft Technical Support phone scam
Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
Some info on the "technical support guy":
Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
Help, please! Also give suggestions on anything that might be necessary to change etc.Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportPhone scams
http://www.consumer.ftc.gov/articles/0076-phone-scamsLimit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emailsNational do not call registry for
https://www.DoNotCall.gov/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
-
How to check a company called Microsoft Support?
I keep getting phone calls from a company called support essential Microsoft technical support request. I paid for support over two years with a company, but I don't think it's the same company. In any case, the calling company says that they are part of Microsoft and they can update my security settings to keep hackers out of my network and keep someone who they say hacked into my network and sending offensive spam. It's for real? I live in the country and have no neighbors. How a person to hack my network? I have literally no neighbors within 2 miles.
Its a variant of this type of scam.
*******************************************This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Microsoft Premium support gold MPN
Hello
We are partners of MPN, please can you tell me if we have the right to Support technique Microsoft Premium? If so, how do access us this Jack in charge?
Thank you
Hello
We are partners of MPN, please can you tell me if we have the right to Support technique Microsoft Premium? If so, how do access us this Jack in charge?
Thank you
Hello
You should ask this question on the following Web site.
Microsoft Partner Network - Support:
http://partnersupport.Microsoft.com/en-usConcerning
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Strange phone calls claiming to be from Microsoft Support...
Did someone received phone calls of a contender unlisted number to the Technical Support team of Microsoft in what concerns the Elimination of malware and ask you to follow the steps to access your computer? I hung up on them because I didn't think it was legitimate.
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
-
This afternoon, I received a phone call suspect of someone (very strong Indian accent) claiming that he was of pots in charge who had allegedly approved support for Windows Microsoft firmware. He knew the details of our name and contact information. He was trying to tell me that we downloaded unintentionally viruses on your computer and tell us how to solve this problem. The alarm sounded at the beginning, but my main concern,'s done it how this organization to take our details. I am a very careful person when it comes to my personal life. Out of curiosity (as I was convinced that appellant was based abroad), I asked where he was calling from... He claimed to Adelaide. When asked what part of Sdelaide, he said, the southern. I asked an address and all he could give me was St Johns. He said the phone wasn't (08) 70041212. If it were Adeéaid the number would have started with 8 not a 7. I have no intention of ever letting anyone to have remote access to any computer, and I noticed since at least that someone else had known the call of the scam. So, is this able to report, and how do I protect our coordinates so that these stupid people (saying that he well :-)) not wasting my time again.
Hi RhonaBne,
Please take a look at the sticky thread for some useful information:
I received a phone call / email from someone who says that my computer has been infected by a virus
-
Suppliers of Certified Technical Support Microsoft IT (CISCSUPPORT)
Can anyone give me information about a company called CISCSUPPORT, they called me a number of times indicating that they are the support providers for Microsoft IT. They asked me to open my event viewer and told me that the error and warning messages that I see create operational problems with my computer, and then asked me to go to my internet browser and enter the URLwww.ammyy.com and request remote access to my computer. They were very persistent, and they say that they represent Microsort and and you respond to error messages, I sent when I get the pop up from microsoft asking if I want to report errors that occur on my computer. They say that errors and warning are virus files that went into my computer when I downloaded the information and files from the internet. They are so persistent that even if I asked them do not hear that they seem to have me on the dial speed and every time I hung the phone that they phoned immediately until I stopped to answer and leave calls to voice mail until they dropped.
Yes, it's a SCAM for sure. Microsoft never call you unless you ask them to call you, take a look at:
http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/
-
alleged phone call from support technique microsoft, saying: I have pc problems
original title: support phone call microsoft technical
I just got a phone call from someone saying that they come from the MS support and want to talk to me about the amount of problems that are reported by the 3rd party software on my computer, it would be just
Hello
It's a SCAM
they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer
Read these tips from Microsoft:
http://www.Microsoft.com/security/online-privacy/msName.aspx
Microsoft has none of the unsolicited telephone calls to help you fix your computer
In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.
Treat all unsolicited sceptically telephone calls. Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.
If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.
-
IS IT Live Limited Tech support Microsoft partner?
A person of this company had access to the computer of my mother, claiming that they were a Microsoft partner to help him. I want to know if they are legit. I think it was a scam and I concerned what information they may have captured from his computer.
Hello
Could not find anything to their topic. If they called him is certainly a SCAM even though
It could be the scam is still that she found through other means. They have a phone
number, so you can contact them? But even if there is a number which has not
assure that it is a legitimate business.If it is a SCAM:
Report a scam to technical support
https://support.Microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635596204228150092&WA=wsignin1.0Avoid scams to phone for tech support
https://www.Microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/en-us/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/en-us/security/online-privacy/phishing-symptoms.aspxIts a total scam. Uninstall their software and then perform a restore of the system back
before you install. Change all your passwords sensitive on all sites-
electronic mail, Bank, credit cards and others. (Do not do this on the compromise
computer and it would be better to do it on the phone or in person.)You can even restore your system to factory fresh to be sure
their software is not breach your security. (Ways to re - install Windows
Clean - remove everything on the disk, so back up all data before hand.)================================================
================================================In the United States, you can contact the local police to the FBI, Attorney general,
and consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Neither could they be it y
Errors on your computer. So those are the frauds or scams to get your
money or worse to steal your identity.Do not fall for the fake phone Tech Support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAvoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
https://www.Microsoft.com/en-us/safety/online-privacy/msName.aspxMicrosoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Phone scams
http://www.consumer.ftc.gov/articles/0076-phone-scamsLimit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emailsNational do not call registry for
https://www.DoNotCall.gov/===============================================
===============================================Follow these steps carefully:
If you need search malware here's my recommendations - this will be
allow you to perform a thorough check and removal without finishing with a load
spyware programs running resident who can cause many issues such as the
Malware and may be more difficult to detect the cause.No one program cannot be used to detect and remove any malware. Added
which is often easy to detect malware is often accompanied by a much harder to
detect and remove the payload. So much better to be now too thorough than for
pay the price much later. Check with them to an extreme exaggeration and
Then, run the cleaning only when you are sure that the system is clean.It can be made several times in Mode safe - F8 tap that you start however
You must also run the in the Windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and do a right-click on
It - RUN AS ADMIN it will show infections in the report after you run - if
It will not execute rename tdsskiller.exe to tdsskiller.com. Be it
He finds something or not does not mean that you should not check with another
methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and use the Scanners.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGEAdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/
Run the malware removal tool from MicrosoftStart - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if
necessary you can download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer
against malware (viruses, Trojans, rootkits, etc.), which has infected your computer
Despite all the security measures that you have taken (such as anti-virus software,
PARE - lights, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx-----------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it=""> -
Microsoft technical support service
Is Widgetbox.com a support site for Microsoft in the address under contract
No, the ms support site is on microsoft.com
-
Call unsolicited (from Microsoft Tech Support?) which offers a security protection.
EU call from someone representing as Support technology Windows (Sam number 567078 651 420 1786 phone number). Asked me to enter a 6-digit code (says he was missing on my computer) and I wanted to sell "security protection download" non-recurring fee of $119. Is - is this legitimate? I do not.
Hello
Yes, it's a SCAM!
The number is usurped or forwarded to another number, perhaps another country.
651-420-1786.<- no="" such="" number="" -="" the="" area="" code="" is="" st.="" paul,="">
http://www.numberinvestigator.com/not-found/651-420-1786.html========================
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
-
Spooky or what! Earlier, while I was in the middle of writing a message on the Microsoft forums, I received a phone call on my landline to someone who says they were Microsoft Windows, and that they were calling on my computer (words to that effect), then the person (male) asked if I was on my computer. I hung up at this point! It could have a real call because I asked questions of the community over the last few days - or was it just a scam? If it was a scam, then, how very weird that I would get the call while I was actually on the Microsoft Web site invite!
And, even more strange that, in the course of my writing of this message, I would get a second phone call, Microsoft widows (a number beginning 00190...) aledgedly the person (female this time) telling me that my computer sends error messages, wondering if I am the owner of the computer and I'm on my computer now?
Is this a coincidence? or something different going on here? This is all very scary!
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
Report a scam to technical support
https://support.Microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635514050206231635&WA=wsignin1.0&WA=wsignin1.0
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
And see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
How can I send feedback to Microsoft streets & trips
Just tired of MS pretty much ignoring problems with ST. SO, I just wanted to say a few bodies in MS I think. But all I get are these automated forms that seem to go no the case. ST regularly went to the bottom of the Hill because I had my first in 2002. Each 'upgrade' seems to drag something I use and install several bells and whistles so that I have no use. It seems that no one at MS actually uses the program, except perhaps driving vocal instructions. Because a 'medium' for mapping would see the flaws. Here are a couple. 1. the idea of putting your speed compared to a average? These people never take math? If you don't have a number for the average, how can you possibly compare something for her... 2 total disregard of the many hours MS clients have spent building map files. Their "upgrades" cannot open maps version earlier, and of course, a society based on "PROGRAMMERS", cannot be bothered to review a program to jump to convert the old files. No, just * your money on our last drive of * and start again... SOMEHOW, SINCE MS HAS NO FORM BACK FOOD THAT I CAN FIND, THAT THERE IS. I HOPE THAT SOMEONE OUT THERE IN EARTH MS CARES...
Hello
Check with the streets and the support of the TRIPS agreement
Streets & Trips
http://www.Microsoft.com/streets/en-us/default.aspxpStreets & Trips - help and Support
http://www.Microsoft.com/streets/en-us/support-and-training.aspxStreets and travel community
http://www.Microsoft.com/streets/en-us/community-and-news.aspxStreets and travel Forum
http://social.Microsoft.com/forums/en-us/streetsandtrips/threadsSupport for MapPoint, streets & trips and Highway
http://support.Microsoft.com/ph/851I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
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