tech support question by e-mail

Printer blocking when you try to print address labels. Managed to clear the jam, but you need to know if my printer is able to print address labels. Y at - it a special setting for this type of paper?

Please read this post then provide some details. What printer model? Do you use labels designed for your printer?

I've seen cases where non-inkjet labels used in an ink jet printer may come off the support for printing and paste it into the mechanism inside. Definitely not recommended.

Tags: HP Printers

Similar Questions

questions of google chrome windows 7 PC internet connection tech support

So basically for now, I need some serious tech support. I knew enough to power a computer for regular use, but now I need to know a little more.

I'm working on a pretty nice software that probably has not been treated well for about a month so its starting to develop some small bugs. I intend to use this laptop for more things in general so it needs work better.

I ran some scans norton (but my norton is literally about to expire so I need something safe for my computer out of Cnet maybe? it's free)

I ran a quick defrag and I have Ccleaner and know what it does, so I ran too. I have not just be completely shut down the computer, I don't even have a back upward in car big enough for my computer or anywhere to put it if I had a. Im doing the laptop on the lap a lot which means no doubt that fans do not get enough air.

There is a laptop stand that had fans, but fans broke and its just bulky right now so I'm just trying to protect the screen and not get any fluid on the keyboard. Also, there is just no office about so its that or directly on a mattress that is worse.

(Also I keep multitasking for many, even for an upscaled laptop with windows 7 and the changes to make it work well.) His breaking our internet connection wifi is not totally reliable here and all I can do, is disconnect the boxes and wait but its such a nuisance that I can't do it too)

Any help you can offer would be great!

Hello

I suggest you to start the computer in a clean boot state. Clean boot helps eliminate any conflict of third party software.

Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.

If you use WIFI put a check mark next to it and let the service when you disable startup items.

For the safety of your computer, you can download and install Microsoft Security essential, which is a free anti-virus program.

Here is an article on wireless connection problems and wireless network. Take a look and check.

Hope this information is helpful and let us know if you need help in the future about Windows. We will be happy to help you.

Microsoft Tech Support set

There was an online game hosted by Microsoft a few years back where you played a member of I.T. tech support and was walking around fixing issues. The graphics are poor, ala Lesiure Suit Larry, but the game was fun and interesting. It would give you scenarios as 'Sally-can't print. How you would fix it."sometimes you would give a terminal screen, and you must enter commands and it will give you the answers. Someone remembers this and what it's called and where I can find if it still exists?

Thanks in advance.

Some sort of game historian inside Microsoft who I bet can answer this question is Ben Armstrong. Go to his blog and send the question. Chances are that he has not only seen, but tried in a virtual machine. He blogged about the classic game in VPC and have for years.

http://blogs.msdn.com/b/virtual_pc_guy/archive/category/8225.aspx

Colin Barnhorst Windows 7 Ulimate x 64 on DIY with 6 GB of ram.

The call tech support?

I received a call from someone claiming to be a technical support for the windows operating system. They said they were be proactive and helping people fix infected files. This happened to someone else?

Yes. Microsoft does not know if you have a problem, unless contact you them yourself. They are * not * first call without something from you. Like 99% of other businesses - if you use their product and are happy - good enough.

How to find scams on the Internet

Takes you to:
Get more specific in your request...

Microsoft support call me, is this a scam?

Takes you to:
(The last three could have been found these forums looking.)

I hope that you have hung up and that is where it ended?

Is Guruaid a Microsoft tech support legitimate certified company?

They supposedly 'cleaned' of my laptop last Thursday and said they would maintain for one year for $169.99. They got into my PC and I watched as they ran a series of programs that I'm starting to security, repairs, etc.

My reason for how contact support was not treated (receipt of Spam and Phishing emails in bulk in my Inbox, as well as in my junk mail folder.)

They claim to be certified technicians MS, I don't believe to be true, now that I've seen what they are doing.

I can't find how to reach MS on this subject.

Thank you.

Hello

It's a scam.

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And Microsoft or its affiliates does contact you, unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:
- Helpdesk Windows
- Windows repair center
- Microsoft technical support
- Microsoft technical support
- Windows Support Group Technical Department
- Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.

Qwest has stopped supporting my Windows Live Mail.

MY IP Qwest sent me an email yesterday saying that their meail would be the last to come to my Inbox on my Windows Live Mail program. I called their tech support and they told me if I didn't the Qwest Hotmail program to get their hands on MS and pay $9.95 a year, then I lost them or they hung up. What should I do to keep my Version of Windows Live Mail 2011? Thanks, I hope you can help me

Hello

please repost in windows live mail forums at the link below

http://windowslivehelp.com/product.aspx?ProductID=15

IS IT Live Limited Tech support Microsoft partner?

A person of this company had access to the computer of my mother, claiming that they were a Microsoft partner to help him. I want to know if they are legit. I think it was a scam and I concerned what information they may have captured from his computer.

Hello

Could not find anything to their topic. If they called him is certainly a SCAM even though
It could be the scam is still that she found through other means. They have a phone
number, so you can contact them? But even if there is a number which has not
assure that it is a legitimate business.

If it is a SCAM:

Report a scam to technical support
https://support.Microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635596204228150092&WA=wsignin1.0

Avoid scams to phone for tech support
https://www.Microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

Scams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/en-us/security/online-privacy/phishing-scams.aspx

How to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/en-us/security/online-privacy/phishing-symptoms.aspx

Its a total scam. Uninstall their software and then perform a restore of the system back
before you install. Change all your passwords sensitive on all sites-
electronic mail, Bank, credit cards and others. (Do not do this on the compromise
computer and it would be better to do it on the phone or in person.)

You can even restore your system to factory fresh to be sure
their software is not breach your security. (Ways to re - install Windows
Clean - remove everything on the disk, so back up all data before hand.)

================================================
================================================

In the United States, you can contact the local police to the FBI, Attorney general,
and consumer watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Neither could they be it y
Errors on your computer. So those are the frauds or scams to get your
money or worse to steal your identity.

Do not fall for the fake phone Tech Support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
https://www.Microsoft.com/en-us/safety/online-privacy/msName.aspx

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Phone scams
http://www.consumer.ftc.gov/articles/0076-phone-scams

Limit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

National do not call registry for
https://www.DoNotCall.gov/

===============================================
===============================================

Follow these steps carefully:

If you need search malware here's my recommendations - this will be
allow you to perform a thorough check and removal without finishing with a load
spyware programs running resident who can cause many issues such as the
Malware and may be more difficult to detect the cause.

No one program cannot be used to detect and remove any malware. Added
which is often easy to detect malware is often accompanied by a much harder to
detect and remove the payload. So much better to be now too thorough than for
pay the price much later. Check with them to an extreme exaggeration and
Then, run the cleaning only when you are sure that the system is clean.

It can be made several times in Mode safe - F8 tap that you start however
You must also run the in the Windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and do a right-click on
It - RUN AS ADMIN it will show infections in the report after you run - if
It will not execute rename tdsskiller.exe to tdsskiller.com. Be it
He finds something or not does not mean that you should not check with another
methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684

Download malwarebytes and scan with it, run MRT and use the Scanners.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

AdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/
Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if
necessary you can download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer
against malware (viruses, Trojans, rootkits, etc.), which has infected your computer
Despite all the security measures that you have taken (such as anti-virus software,
PARE - lights, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

-----------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

----------------------------------

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

I hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

Tech support phone scam

I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

who is she

Why is computer suddenly endangered when all security options seem to work

who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

Moved to Virus & Malware

Original title:? scam company

This is a scam that last for years. Microsoft never does unsolicited phone calls.

Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

Report the scam
http://support.Microsoft.com/reportascam

Scams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

And see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

Given the run around by Tech Support

I initially contacted Dell technical support on February 6, 2016. I was told that the problem I saw with the GPU means the tech must be returned for repair. After 5 weeks to be passed around between different support groups and fill in many forms of different warranty transfer (I bought the XPS 15 9550 system in question on the Microsoft Store and in time, it is around the age of 2 months). I'm stuck now entirely.

I was told the last rep, I talked to (which is a sort of climbing team) that guarantee is now transferred and I have to call the tech support number. I did, just to be told that they cannot possibly do anything and that I must contact the rep who told me to call them. I sent the rep who told me to contact support again and he has not responded to me.

So right now, I'm totally stuck, no one can help me and I have a broken computer that I had now sat here for almost 6 weeks and I'm afraid to use it because I don't know what could happen.

After calling 6 times more they say they will do something.

G Tech support on trojan Virus call

I got a call from a company called G Tech support claiming I have some virus Trojan affecting computers on the West Coast. He took me in mt computer an mre have shown a screen that showed a few errors. They want $115 to correct this breach of security. I tink it's a scam, but my computer has had problems lately. Can you tell me if this is a scam or not? Their site says key partner for Microsoft.

Hello

Web sites can be rigged, it's a scam.

----------

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Do not fall for the fake phone Tech Support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

===========================================================
===========================================================

Follow these steps carefully:

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htm

Original version
http://OneCare.live.com/site/en-us/default.htm

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

After the removal of malicious programs:

Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

======================================

If necessary AFTER THAT you are sure that the machine is clean of any malware.

How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

New technologies of Image, OMG Tech Support and PC health Boost legit or scammers?

I downloaded PC health Boost in response to a pop up and signed for $29. The technician got remote access to my computer and made several areas requiring a rationalization suggested a best anti malware. He suggested that I could take my computer to the local Office Depot, or doing service remotely by the OMG Tech Support for $299 for a year of technical support. I signed up for remote assistance - for what he called a step 13 tune up and 1 year service tech for $299. He also suggested Stopzilla anti malware software for laptops for $50 each. I paid $405 with my credit card. He transferred me to a technician from the OMG that was supposed to take charge; I was to leave the computer open, connected and powered. I checked at 2:40; Watch box still "awaiting technician. About 07:00 msg showed work was going on, do not touch the mouse or keyboard. I tried to find a few reviews for OMG Internet and came across a question as to if OMG was a scam. The expert's response was that it was because of several reasons, she cited. I called automated national operator and request Microsoft support services, received somehow a couple of numbers in New York. (We are in the State of Washington). I called the number that turned out be the support for new technologies of the Image. They said that OMG was a scam, Stopzilla was a bad anti-malware and to shut down my computer then OMG couldn't do any damage. I called my credit card to stop payment of OMG, (I forgot to PC Boost) and signed to the top with a new Image for 3 months of technical support and to check on my computer and cancel the job of OMG. The technician of the new Image then obtained remote access to my computer and has worked and will continue tomorrow.

Now, I am completely lost and scared. Are all scams? They are all legitimate? My computer and information been compromised? What should I do?

Of the tank and into the fire. The list of scammers to which you have subscribed is more, isn't it.

Keep a note of all companies currently take you on a tour at your expense and then make a return to the installation of the factory of Windows to ensure that, when everything is back running, all passwords are replaced by something very strong.

Your computer is equipped with a recovery instead of disk partition...

This is how the recovery partition is accessible to most popular brands...

For Dell, press CTRL + F11 directly after switching on the device

For HP, press F11 directly after switching on the device

For LG, press F11 directly after switching on the device

For Toshiba, press and hold "0" BEFORE and during the power upward

For Acer, press and hold ALT + F10, as soon as you see the logo

For Asus, press F9, as soon as you see the Asus logo.

For Samsung, press F4 to the power upward...

For Fujitsu, press the F8 key directly after the power

Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

You may need to try several times to get everything above to work. If after several attempts, you have no chance, or the machine indicates that there is no recovery partition, your only option is to contact the computer manufacturer and ask for the model recovery discs...

After the reset, you should get all the updates from Windows Update EXCEPT for hardware devices. Then, you install a good antivirus. ONLY AFTER you have done this, if you replace the stuff of backups or install anything else.

Likely, you will not answer to a popup in the future that requires money in Exchange for the worst computer support that you will never get...

The guys and girls here support for FREE...

How to read the papers of ucs tech support

Hi team

Can you please tell me how to read the newspapers of ucs tech support to find out hardware problems

Greetings.

Your question is probably something that is difficult to address in this format.

Hardware and firmware is so rapidly changing, so are the various capabilities of diagnosis (and how, when, where they write to newspapers). I think that it would be virtually impossible to maintain a full guide updated content of tech support file and how to interpret them.

That being said, there are some more frequent for both blade/UCSM and stand alone C series servers such as SALT that connects usually record the major mistakes such as chess DIMM, HD failures, etc.

There are general troubleshooting guides such as http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/ts/guide/UCSTroubleshooting/UCSTroubleshooting_chapter_0111.html

There are also courses that correspond to the review DCUCT 642 - 035 http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/dcuct.html entering some details by looking at newspapers, among other things.

Is there some hardware problems that you try searching? You have some sort of polling app that parses the files you are trying to Setup alerts for, etc.?

Thank you

Kirk

Is it true that it costs $99 / month for Mozilla Tech Support if needed?

A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?

Sorry to say but your parent has been scammed.

Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.

I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.

MacBook Air tech support scams

Hello

Has anyone heard of US Software Solutions Inc. and scams on them? I checked their site, seems legitimate, but anyone can put up a Web site. I called the numbers provided, a person pick up... however...

I think I have been scammed. Yesterday, my computer froze with a popup that showed that I had a mistake and tech support number provided. I tried to stop the laptop, tried to force quit safari. The pop up kept repeating. I tried to open apple support, tabs would be open but the gel. I called technical support, with hesitation... bad feeling all the time... gave them the $, because they 'fixed' my laptop online... now it works, but I'm afraid to use it. By banking example, passwords etc.

I am not computer savy. Any suggestions? Help

Yes, you have been scammed. Contact your bank for more details on how to deal with the fraud. Immediately change all passwords for anything that may have never accessed from this computer. For ultimate peace of mind, you can restore your computer using a backup prior to the access by criminals.

For future reference: Force Quit Safari, then restart Safari while holding the SHIFT key... That's all.

Phony 'technical support' / 'ransomware' popups and web pages

Win tech support

Hello

I got a phone call today from a company called win tech support saying my computer had sent error messages, and they directed me to the box model to show me errors, which have been the way to back in November and that they had contacted me to solve the problem and they wanted to give me assistance remotely to their tech guy to fix the problem My problem is I can't gift if it is a real company or a fraud, has anyone had this or heard of them?

You have problems with your laptop?
What model do you have?

If you didn t ask a few useful info help don t give anyone.
If you n t know what to do call the hotline of Toshiba in your country and ask for help.

tech support question by e-mail

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