The gel at the Windows logo goes to black screen HELP!

Hello

First when I turn on my laptop I have SMART disk error. I have been informed that the hard drive needs to be replaced, but I have also another problem is when I press on enter to continue to start. My computer freezes s to the Windows for a good few minutes, then I get a black screen and the cap lock light flashes 4 times.

Can someone help me?

HP Pavilion DV6-3040sa

Windows 7 64 bit

Before that happened, my laptop has been extremely slow and unresponsive this is why I decided to do a clean install of the operating system. My laptop was still slow and be insensitive. I have the installation could of thought was wrong somewhere so I reinstalled the operating system again, but the same problem. I installed some updates and Service pack 1. Restarted my laptop and then receive the SMART drive problem.

Thank you

Kin

Replacing the hard drive means a re-installation of the operating system.  Resettlement reign essentially all software issues that may have accompanied the failure of your hard drive.  So the answer is Yes it should solve the problem.

If you don't have recovery media please contact HP using the information provided above.  I suggest you contact instead of trying to create your own media.  As this will probably be very difficult and problematic on a failing hard drive.

Tags: Notebooks

Similar Questions

  • Windows does not start. Stuck on the WIndows logo or a black screen United

    Original title: BOOT ERROR

    It's been 6 days since my computer is having this problem.i spin asrock pc.the problem is when I restart my computer it doesn't not load some time the screen appears black and sometimes windows logo appears faintly.and when I restart once more, he sows me windows error message it says windows does not start correctly and give me options to start , they start windows normally, sfafe mode, last known good... etc.when I chose an option and start same happens.but when I turned off my pc and wait a minute and start windows boot normally without a problem.is this because of my startup file or something else?

    No, you can't.

    If you have a true bootable XP with SP1 or SP2 installation CD, you can create a new installation CD with SP3 integrated using a process called "slipstreaming".

    It is a pleasure to the project for a day and there are several methods, you can read on the Internet, such as BleepingComputer:

    http://www.bleepingcomputer.com/tutorials/tutorial154.html

    If you want to use the Recovery Console and is not a real XP bootable installation CD or are not sure what you have, simply create a bootable XP Recovery CD of Console yourself (without XP media required)

    Here's how:

    If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

    This is not the same as recovery disks that might have come with the acquisition of the system store.

    You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

    The ISO bootable image file you need to download is called:

    xp_rec_con. ISO

    Download the ISO from here:

    http://www.mediafire.com/?ueyyzfymmig

    Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

    http://www.ImgBurn.com/

    When you install ImgBurn, DO NOT install the Ask toolbar.

    Here are some instructions for ImgBurn:

    http://Forum.ImgBurn.com/index.php?showtopic=61

    It would be a good idea to test your bootable CD on a computer running.

    You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

    When you start on the CD, follow the instructions:

    Press any key to boot from CD...

    Installing Windows... going to pronounce.

    Press 'R' to enter the Recovery Console.

    Select the installation that you want to access (usually 1: C:\WINDOWS)

    You may be asked to enter the password (usually empty).

    You should be in the folder C:\WINDOWS.  It's the same as the

    C:\Windows folder that you see in Solution Explorer.

    The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

    For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  • After the start, after the windows logo goes

    After the logo disappears when you start upward, I get a black screen for a few minutes, then the pc starts

    I have now resolved the issue with the black screen, I used the wrong type of windows, I was using a 32-bit instead of 64-bit, I have now installed a 64-bit, and now everything's fine

  • My computer displays the windows logo, but fails before I can log on, it keeps looping to the admin. password. by pressing the F8 key disables the system.

    turn on computer

    request password to connect

    Enter the password

    Displays the windows logo

    loops back to enter the password to connect

    If I press F8 repitedly monitor goes blanck (upper left) SYSTEM DISABLED

    You can get as an administrator (you know, fake out)?  If so, you can check in Applications under all users of Docs & settings for a kind of beginning of the app that is a failure; worst case, you can at least create a new user from there...

  • I can't boot into windows xp. The windows logo comes on but then a black screen blank (you can see and move the cursor with the mouse however) is displayed.

    I can't boot into windows xp. The windows logo comes on but then a black screen blank (you can see and move the cursor with the mouse however) is displayed.

    anesvet,
    I'm going to sound like I'm repeating myself tonight... (see previous 4 posts...)  but try this:

    When you start start pressing F8 until you get the Windows startup options.  Then try "Last known good configuration" see if that helps.  If this does not work, try to F * then try to go to Safe Mode.  If those who do not help, I would start with your XP CD to recovery mode and run "chkdsk/r" then "sfc/scannow".  QQ learn manage!

  • Windows startup at black screen after the Windows logo

    Original title: Evga Nvidia GeForce GT 520 1GB black screen graphics card

    I have a Hp Pavilion 6400 in the series which ran on Windows Vista (32 bit). I recently installed Windows 7 Ultimate (32 bit) and now the screen goes black once the windows logo closed its animation. I uninstalled the driver, re the driver installed and configured my system to the lowest resolution.

    Already found in the forums.
    -TV is too old to be compatible.
    EVGA - technician told me that the food was not powerful enough.
    -Forum Windows says: error in Explorer.exe.
    -Also found response that runs the computer through MSconfig would solve the problem.
    So far, none of these solutions have worked. Answers appreciated.

    Problem solved.

    It turns out, the driver for the video card would never completely install due to its mode of operation.
    Solution.
    1 restart Windows "low resolution".
    2. access to the form of previously downloaded files driver install the EVGA site while in safe mode.
    3. once divers have installed I changed the resolution in a HD rather than a framework
    "(native)" parameter in the resolution section.
    4. application of the Windows updates.
    5A started playing Star Trek Online.
    Thanks for your reply and have a great week.
  • Laptop hung on the windows logo

    HpPavilion-g6-1394sa

    Freezes on the windows logo during boot (windows 7).

    Crashes when starting safe mode.

    Crashes when you try to go into recovery tools.

    Help please.

    Hello

    303 error code is a Smart failure for the tough and would indicate that it should be replaced.  This is also consistent with the startup problem you describe in your initial post.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United Kingdom, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • How to solve a problem installation software re. the Windows logo test

    I tried to install the sorftware for a new kodak printer and display a window pop up that tells me that the software did not test the windows logo and think I may need a device driver installed. Continue installation can compromise my operating system! I contacted kodak twice to try to resolve the problem, but they were not able to help. Any ideas?

    Hello

    ·         What operating system is installed on your computer?

    ·         Did you do changes on the computer before the show?

    You can run the Microsoft Fixit next article and check.

    Solve problems with programs that cannot be installed or uninstalled

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    Let us know if that helps.

  • My Company of Heroes: Tales of Valor installs, continues to say a word about the windows logo program program...

    I am running XP Professional V5.1 (Build 2600.xpsp_sp3_gdr.100216 - 1514: Service Pack 3) This warning is displayed when I try to install the game:

    "The software you are installing has spent not Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this is important).

    This software will not be installed. Contact your system administrator. »

    I think maybe it's directx as the game tries to set up first, but it can also be the game itself. My computer handily meets all requirements and beyond for the use of the game to the quality maximux and my friend has on his XP service pack 2 computer. The game is also a game of 'Games for Windows PCDVD'. I need help with this ASAP because I set up a lan party developed on this game (he planned for weeks and built facilities of conquest of the whole of europe with a risk as the installer on table) and I can't seem to install which will forfiet me to participate in my own setup if I can find a way around the problem.

    Is there a way to disable the "windows logo program" blocking me? If this is not the case, what can I do to get the game installed. I think that this "windows logo program" is an addition of SP3. Please help if you know what's happening, I don't want all this time spent planning for such a stupid thing to get lost.

    What is the version of DirectX installed on your XP computer?

    Recommended is version 10.

    Here is an article with the exact error message as that of what you receive which may contain the error correction:

    You cannot install some programs or updates
    http://support.Microsoft.com/kb/822798/en-us

    

  • Failed to start after the windows logo screen, please help.

    Original title: STARTUP DO NOT FULLY

    Hi, I run windows XP Home Edition on my laptop, when I switch it on it boots until the windows logo and no more, can anyone help please.

    I tried F11 to safemode etc but is still no more than the windows logo.

    You must be repeatedly tapping / pressing the F8 key before Windows starts to load to access the Advanced Boot Options menu to see the Safe Mode options :)  Keep and tapped F8 until you see the Advanced Boot Options menu.

    If you miss the niche F8 and XP starts to load, you missed it, and you have to start over.

  • I have always used the windows logo + L key to lock my computer, I remove things from my hard drive and now it locks not for me... need your help :)

    I have always used the windows logo + L key to lock my computer, I remove things from my hard drive and now it locks not for me... need your help :)

    Hi ddbowers01,

    The other shortcut keys work?

    Try pressing CTRL + ALT + DELETE and then try to lock the computer and check.

    Check the setting below:

    a. in the Control Panel, click user accounts.

    b. click on change the way users log on or off the power.

    c. Click to uncheck use the screen of welcome for a quick and easy connection.

    d. click OK.

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • When I try to use the Dell reinstallation DVD Windows 7 Home premium SP1 64-bit, it crashes when is about to display the windows logo.

    Re-installing Dell inspiron 19 has windows 7

    People,

    I have a Dell Inspiron 19. The Dell of Dell diagnostics disk utilities & drivers say all right. It is a Seagate 320 GB drive. I installed the drive on another computer and used sea tools to erase the disc.  Then I created a partition and marked as "bootable".

    When I try to use the Dell reinstallation DVD Windows 7 Home premium SP1 64-bit, it crashes when is about to display the windows logo.  A few pixels logo show and then it's there.  Any ideas?  I worked on it for several days.  Really a "stumper" for me and I did something like that for years!

    Original problem seems to be a massive viral infection (owner had no active antivirus software installation!) which led to the non-bootable computer.  After working on this for a while, I decided to just do again it.

    Miles

    Located in the beautiful valley of the Shenandoah in Virginia

    Hello

    Here's how to use the Dell Windows 7 disc according to Dell:

    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&CS=19&l=en&s=DHS&docid=DSN_362048&isLegacy=true

    If you have problems with it, try to Support Dell because it's their software:

    http://support.Dell.com/support/index.aspx?c=us&CS=19&l=en&s=DHS& ~ CK = mn

    Or try the Dell Support Forums:

    http://en.community.Dell.com/support-forums/default.aspx

    And these are some Vista Forums you are in.

    In Forum Windows 7 install:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install?page=1&tab=all

    See you soon.

  • Why pc does not start, and the windows logo hangs after installing the update?

    often, I can't start my computer after installing updates. I push the button the windows logo hangs and windows did not start so I manually press the button close. After I press the button again the Startup Repair tool appears so I can get the windows works normally. but happening permanently since buying the laptop 2 years ago, but not after every updates. It happens randomly.

    Hello

    Method 1:

    I suggest you to use the Windows Vista disc to perform a Startup Repair:

    http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair

    Method 2:

    If the method above does not help then you can check the link below and check the troubleshooting steps to resolve the problem.

    http://support.Microsoft.com/kb/934540

  • Windows does not pass the Windows logo screen at startup

    Original title: computer Dell does not start

    Now, he gets to the Windows logo screen and will not get any further. I tried to repair windows startup and restore among other things. Previously, he was to reach the blue screen and would occasionally work by me it turn off and try again.

    Restart your computer and hit F8 repeatedly (once a second should be enough) until you see the menu Advanced Startup Options. Select repair your computer (if this option does not appear you have to start from the Windows recovery disc or the installation disc).
    Then select System Recovery Options and run the Startup Repair tool.
    http://bit.LY/9rV2SB
  • G62 screen remains black after the windows logo

    Hello

    I have a HP G62-b05SD. I noticed that many people have the problem of simmular.

    I know what makes, but don't know how to fix it.

    So here it is.

    Sometimes when I boot / reboot system screen turns black after the windows logo, but if I wait a while, I do not hear the star tune up windows, but the screen remains black.

    I noticed that this happens when I shut down or restart the system with a usb port (be it a mouse or a stick is not serious)

    If I all out en usb port restart or turn on the machine for the first time this day here, everything starts well.

    So there must be some driver problems I think with usb ports and the screen or something.

    Help, please!

    HP G62-b05SD

    Windows 7 64-bit

    Intel i3

    ATI mobility radeon graphics card

    Ow and when I get the black screen, the hard reset does not always work.

    I also did a startup repair and it showed:

    "If you have recently attached a device to this computer as a camera or portable music player, remove it and restart your computer. If you continue to see this message bla... bla... bla... "

    I hope you can help.

    Hi Frosty1984,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP G62 - b05SD Notebook and having problems with the starter. Here is a link to BIOS update.

    What is the USB device that is at the origin of the questions?

    Thank you.

Maybe you are looking for