The gel at the Windows logo goes to black screen HELP!
Hello
First when I turn on my laptop I have SMART disk error. I have been informed that the hard drive needs to be replaced, but I have also another problem is when I press on enter to continue to start. My computer freezes s to the Windows for a good few minutes, then I get a black screen and the cap lock light flashes 4 times.
Can someone help me?
HP Pavilion DV6-3040sa
Windows 7 64 bit
Before that happened, my laptop has been extremely slow and unresponsive this is why I decided to do a clean install of the operating system. My laptop was still slow and be insensitive. I have the installation could of thought was wrong somewhere so I reinstalled the operating system again, but the same problem. I installed some updates and Service pack 1. Restarted my laptop and then receive the SMART drive problem.
Thank you
Kin
Replacing the hard drive means a re-installation of the operating system. Resettlement reign essentially all software issues that may have accompanied the failure of your hard drive. So the answer is Yes it should solve the problem.
If you don't have recovery media please contact HP using the information provided above. I suggest you contact instead of trying to create your own media. As this will probably be very difficult and problematic on a failing hard drive.
Tags: Notebooks
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