The model HP LaserJet 2430 Q5964A only print from the manual feeder

The LaserJet printer will no print (Tray 1) manual feeding.  We need the printer to print only starting from tray 2.  I tried to change the settings to the local node as a server-side.  I tried to make the Tray 1 not available both client-side and server without result.  Regardless of what I select settings, the printer will always say, ' manually feeding heavy extra paper.  I do not use a card stock.  I use a brand line 2 MACO of 10 very similar to Avery label sheets.  How can I get the printer to pass the Tray 1 and only draw starting from tray 2.

Please, do not provide generic answers to change the size and type of paper.  I did this several times.

Currently, tray 1 is A4 size, and the Type of tray 1 is labels.  I also settheis to envelope #10.  No matter what is put here the printer insists on the use of Tray1.

Tray 2 has currently the size value LETTER.  Default paper size is set to letter.

Without the help of HP, on mine I found a solution.

1 remove the printer from the server

2. go to the computer of each user who uses the said printer and remove it form the devices and printers

3. return to the server and add a printer again (used PCL 6) since August 2013 instead of new

4. replace in the computers of users and add the printer again.

5 test printing.  It worked correctly in my situation.

Tags: HP Printers

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