Touchpad on HP Pavilion DV7 problem

Hello.  I have the HP Pavilion DV7 6B57NR. I have Windows 7 Home Premium. Recently, I sent my laptop for repair, and when I got it, HP told me they have reinstalled original software to the machine (reinstalled Windows 7). Before I sent the laptop, the movie 3 finger worked. Now, I notice that I can not use option 3 fingers flick. I checked the Synaptics TouchPad settings, and is selected but his does not work. I tried to download the driver through the Software & Driver Downloads HP Site and it won't let me download it. When I click on "Download", it says:

Sorry, we can't find that page. The page you are looking for is no longer available or has been moved.

I would like to fix this because I love the film 3 fingers and I use it a lot. Thank you

Hello

Try the following.

Download the Setup program of the Synaptics driver from the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56909.exe

Then, open windows control panel, open programs and features, right click on the entry "Synaptics Pointing Device Driver" and choose uninstall.

When this has completed, restart the laptop.

When windows has completely recharged, open your download folder, click with the right button on the setup of Synaptics and select "Run as Administrator" to launch the installation.  Once done, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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