Troubleshoot wireless

Similar Questions

• HP deskjet all-in-one 2545: Troubleshooting Wireless direct with HP2545 with printer all in one

  I want to use my printer wirelessly without router (via direct wireless), but there is no work, or he always says this printer is offline every time when I was trying to make my the HP2545 while one use by direct wireless.  IAM using a pc with windows 7 64 bit I have installed the latest software for 2545 all-in-one of the net to the PC already, connected via USB and in this case printed successfully. (it also works through classic wireless)   The printer appears as a device with wireless on the PC and I can log in, however, (with unplugged USB) when Iam printing, the printer shows as offline and work never reached the printer. But if I plug in the USB cable it will print. I already found in the bottom right corner my SSID of my printer, put the correct password and it writes me that priter is already connected but nevertheless the printer does not work, is always offline... I tried all the known methods (in classic seting place... by start-> all programs-> HP-> HP deskjet 2545 series-> setting up the printer and the software and tried to convert the USB to connect wireless) , but without any positive result... what iam doing wrong? why it does not work on my pc via direct wireless table? on my second laptop it I have win 7 32 bit and everything works great also through the direct wireless... it's very strange... Why this function works on my laptop but on my table pc not despite the fact that connected the printer in the lower right corner...

  Although no one responded to my problem, thank you when, I already solve the problem! It was such a success s bull and I didn't know... I had only just connected and linked to my home PC, my network card with my wireless card with the network address and ola which was the cause which has blocked my direct function wireless printer, now everything works well,!

• How can troubleshoot wireless ustable on my computer hp laptop?

  Hello

  I have a pavilion dv6 laptop running Windows 7 64 bit, service pack 1. Network card is Broadcom 4313.

  Recently (past week or almost) wireless was sporadic at best. It works OK on ethernet, and I tried it on another network wireless with the same problems. Verification through forums, I tried some of the solutions given to similar problems including the thread "after the update from Windows 7 6/18, limited access to Internet wireless (HP Pavilion dv6-2152nr)", but have had no success. I started up in safe mode with network and it doesn't seem to work (connection high speed and no dropouts). When I am connected normally I noticed the connection speed varies, although does not reflect the rate of connection when the connection is blocked. Sometimes it seems that the wireless link for a certain amount of data transfer and then drop. It will be also sometimes disconnect and reconnect. Help, please!

  Well, after a couple of lengthy discussions with HP support, the last resort before returning the laptop for repair was a factory reset. Go figure - it worked! Far I recharged my backup and updating Win 7 and all is well. I have not updated the Broadcom drivers, but as everything seems to work well, it's been long that I'm not attached to an ethernet line. So, I'll post this as resolved.

• a6755y: a6755y wired and wireless network hard

  I already spoke with my ISP nothing helps technical support.

  I recently created my desktop computer again after having been stored for several months. Before I put it there, I was using wireless internet and local wireline connections regularly and without problem, and now I can not access to either. I have a strong connection with the modem/router device, so I thought that the issue could be in how its configuration or interpret the connection from my computer, but nothing, I have discovered has indicated that this was the case, and convenience store customer support my ISP did not find anything abnormal. I was now more confused when I discovered that it also fails to connect to another computer using a direct wired connection, even though I had in the past linked their and transfer large files regularly. I would like to assume that these issues are linked, to make the simplest solution; but as one involves a separate network adapter, and the other connects directly to the motherboard, I don't think that's likely.

  For any help or suggestion would be appreciated.

  Hi there @_GS
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you pulled on your desktop, storage and now you can not connect to your wireless network.  I'm happy to help you with this problem.

  Is this the same router that you were using before you put the computer in stock?

  How is the computer to the router? (Sometimes too much signal is as bad as not enough)

  What type of cable you are using for the connection from computer to computer, you mentioned?

  There is special software required?

  Have you other wireless devices that are connected to this router without problem?

  The following pages are useful to the resolution of the problems of wireless connectivity and can help solve this problem.  Try it and tell me if it helps.
  Troubleshooting wireless network and Internet (Windows Vista)

  HP and Compaq Desktop PCs - troubleshooting your network wireless (Windows Vista)
  
  In addition, you can watch the the power management of your wireless adapter:
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.
  
  Forget a network (Windows Vista)
  1. start network and sharing Center.
  2. in the pane tasks, click on manage wireless networks.
  3. right click on the connection that you want to delete and then click on remove network.
  4. in wireless networks handle - warning dialog box, click OK.
  5. the connection is removed from the list of wireless connections that you can view or edit.
  
  Reset TCP/IP on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.
  
  It can also help to reset the winsock catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.
  
  Reinstall the NIC drivers:
  1. download the drivers from here, but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.
  
  Test an ethernet connection:
  Explicit. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

• HP 15-r014TX: I can't install the driver LAN wireless on my laptop.

  When I install its message showing installation has completed. But when I search it on my network as well as on programs and features connections its does not appear. So I can't use wifi on my system. There are two LAN wireless driver on the HP website for my system and problem remains at the same time.

  Hi @GOGO46,

  Welcome to the Forums of HP's Support. It's a good place to find the help you need, other users, HP experts and other support staff. I came across your post and wanted to help.

  Here are a few steps to identify the cause of the failure, or you get a permanent solution:

  • Perform a default bios.
  • Please run the diagnosis of Wi - Fi on your computer.
  • Steps to do: hold button power for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press the F2 key repeatedly, once every second about.
  • The main menu of hardware for the HP (UEFI) PC Diagnostics is displayed.
  • Select pane control and run the wireless diagnostics.
  • Please check all electromagnetic disturbances in the area. (Such as the microwave ovens, GBA and mobile phones)
  • Make sure that the proximity of the laptop with your router.
  • Please disable the Bluetooth driver in Device Manager and check.
  • Please check in SafeMode with network.
  • You can also create a new user account to check to further isolate the issue.
  • If the wireless card is insensitive or not detected in diagnostic tests, or if the problem persists after trying these steps then the Wi - Fi card is defective and must be replaced.

  For more details please go through the support document for troubleshooting wireless network and Internet (Windows 10)

  I would like to know if these measures worked for you.  If they did, it's great!  Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
  Good luck.

  Kind regards

• PC HP Pavilion 15 15-p001tx: control wifi wireless connectivity issues

  Hello
  Member of the Community/Forum
  
  Model name - laptop Hp Pavilion 15 (15-p001TX)
  Questions - Brodcomm 802.11n wireless adapter not Worming.
  
  Problems-
  I was faced with the same problem for 4 days and I tried all possible means to resolve out, but nothing works.
  
  Problems are the following:-

  1) Wifi stopped working 15 minutes to restart the computer and the wifi icon is automatically limited, and then it automatically become the LAN (small PC icon) and after this phone get hanged every time.
  
  to re work I need for wtich forcefully from the power button.
  
  2) I followed all the tips and tricks to solve the problem and even take a Hp support helps solve this problem of wifi. but nothing works... no one has helped me on this problem.
  
  Here are the ways I've tried.
  
  1. that tick managent of power, I have UN ticked (from PROPERTIES)
  
  2. using the CMD, I reset
  
  3. I DID cofig automatic Wlan disable (and put it on startup)
  
  4. update the drivers to the latest Version.
  
  5 install the latest drivers from the HP website brodcomm or even other Web sites.
  
  No the above to help me out.
  
  3) all wired network work great, but when I swtich to wifi, it will automatically limited and then diirectly hang the entire notebook.
  
  Please please suggest the Suggestion and the ways out sorting valueable.
  
  He's really frustrated now, I do not understand what are the ways to my wifi on working condition.
  
  Thank you
  
  Kind regards

  Spoiler (Highlight to read)

  Spoiler (Highlight to read)

  Spoiler (Highlight to read)

  Spoiler (Highlight to read)

  Aditya Rai

  Aditya Rai

  Hello @adityarai82,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post about the WiFi problem and wanted to help you!  I understand that you have tried the troubleshooting steps a lot already, without success.

  Try to review these steps, offered by community member @Great-Christine-Tree:

  First of all, we have a step by step guide to guide you through the process of diagnosis here:
  Troubleshooting your wireless network and Internet access

  A second option is to try the following steps:
  Powercycle the network:
  1. turn off your laptop.
  2. unplug the power to your router.
  3. disconnect the power to your modem.
  4. wait at least 45 seconds.
  5 reconnect the modem and wait for it to come back online.
  6 plug in the router and wait for it to come back online.
  7. turn on your laptop and test your connection.
  
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.
  
  Reset the TCP/IP settings on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.
  
  It can also help to reset the winsock catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.
  
  Reinstall the NIC drivers:
  1. download the drivers from here , but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.
  
  Test an ethernet connection:
  Explicit. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.
  
  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.
  
  If these steps do not resolve the problem, try this document published by Microsoft for network management issues: wired and wireless network problems. You can change the operating system with the drop-down list in the upper right of the document.

  Source: fixes Common for wireless connectivity problems.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Printe all-in-one Deskjet 3520: cannot reconnect my printer all-in-one Deskjet 3520 wireless network

  Hello!

  I'm having a problem to reconnect my printer on the wireless network. I unplugged for a few days and now it won't connect to the wireless network. I get the following message on the small screen on the IP of the printer: not connected SSID:N / A. I hope you can help me solve this problem.

  Best regards

  Mina

  Hi @Mina85 and welcome to the Forums of HP!

  I see that you are having connectivity problems.  I would try to help!

  I recommend you to perform a power reset.   Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also suggest this document on Center of troubleshooting wireless printing.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP pavilion 15-p107ne: wireless adapter

  Hello

  I have hp pavilion 15-p107ne and im having a problem with wifi adpter

  I have this model ( 1x11b/g/n Wireless LAN PCI Express Half Mini Card Adapter ) and its bad to find networks and connection.

  1. is the problem of the adapter

  2. can I replace it with ( Intel Dual Band Wireless AC WiFi + Bluetooth M2 )

  Thanks in advance

  Hi @wajd97 ,
  
  Please become a member of the HP's Support Forums. I understand that you have a problem with WiFi and you want to change the Module. I'll be happy to help you.

  The following pages are useful for troubleshooting wireless connectivity problems.
  Troubleshooting your wireless network and Internet access (Windows 7)
  
  In addition, you can watch the the power management of your wireless adapter:
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.
  
  Forget the network: (Windows 7)
  1. press start.
  2. tap manage wireless networks, click on the application at the top of the start menu.
  3. right click on the network, and then click on remove network.
  4 confirm the warning by clicking OK.
  
  Reset TCP/IP on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.
  
  It can also help to reset the winsock catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.
  
  Reinstall the NIC drivers:
  1. download the drivers from here, but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.
  
  Test an ethernet connection:
  Explicit. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.
  
  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

  By page 24 of Maintenance and Service of Guide, you can install part number 710662-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1 x 1 WiFi + BT combo adapter 4.0.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• HP Pavilion Notebook P4A28EA #A: Wireless keeps dropping

  I recently bought my Pavilion laptop and after a few hours of internet loses connection and back t I have to restart my laptop.

  This could be the cause?

  Hi @lizziewatson,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the HP Guide's Forums:

  Learn how to post and much more.

  I understand that you have recently purchased a Pavilion laptop and after a few hours, you lose your Internet connection and need to reboot to get it back.

  Would check you this setting:

  • Go to the Device Manager
  • Click the network card to expand the list
  • Right-click on the network adapter in the list, and then select Properties
  • Click the power management tab.
  • If "allow the computer to turn off this device to save power" is ticked, please remove it.
  • Click OK
  • Repeat this process for all types of listed additional network adapters.

  Here is a link to PC HP - troubleshooting wireless network and Internet (10 windows) that can also help.

  Please let me know the results.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

  
  

  To show recognition for my efforts, please click on the Thumbs Up icon below.

  Good luck and happy new year!

• Pavilion e015tx: hp Pavilion e015tx win 8 back issues wireless network adapter update

  "my laptop runs os win8, recently, when I had kept for update... it restarted the installation of updates but could not download and update driver wireless button ' and 'Media Tek Ralink RT3290 802.11bgn Wi - Fi adapter WLAN'... Since then impossible to connect to wireless networks... Please help me to solve the problem...

  do I need to manually install the drivers?   If Yes please let me know... thanku in advance

  Hello @praveen99,

  Welcome to the HP Forums!

  I understand that the WiFi no longer works on your HP Pavilion e015tx 15. I want to help you solve this problem.

  Please start by a hard reset. After that, follow the steps in this troubleshooting wireless document:

  HP PC - Troubleshooting wireless network and Internet (Windows 8)

  You can also try rolling back the drivers.

  1. Press Win + r keys

  2. Type "devmgmt.msc" and then click on 'OK '.

  3. click on the 'View' tab, then 'show hidden devices '.

  4. scroll and select the option "network adapters."

  5. right click on the RT3290 Wi - Fi adapter, and then select "Properties".

  6. choose the tab "driver".

  7. click on "Roll Back Driver".

  Thanks, I look forward to the results!

• hp15f019dx: wireless adapter

  I had to reset the adapter wireless on this computer several times. I contacted hp and they put me on day of the adapter and reinstall the card. This computer is under warranty from hp and I bought it at Best Buy. I had the Geek Squad Tech reconnect the adapter, but he told me was only a single antenna connected to this adapter. We looked in the user guide and it shows wire antennas 2. My question can someone tell me is their supposed to be 2 or 1. I have been using this computer for about six hours now without any problem...

  Hi @kingpin300800

  Thank you for your response.

  Here is a link for troubleshooting wireless network and Internet (Windows 8) which may be a few steps, that you have not yet tried to solve the problem.

  If you want to test the card wireless here is a link to HP Notebook PC - hardware failures (Windows 8) screening. Under the terms of the test pane is an option to test the wireless.

  Good luck!

• HP Pavilion 17 PC laptop: Hp Lap top - freezes wireless and computer crashes shortly after

  I have HP Pvillion Notebook 17 - screen touch, bought in 2015 - a laptop computer for years.

  In the past month the sign wireless turns off (and I'm offline) and the mouse freezes and laptop freezes forcing me to close the power button.  Then on switching on, the laptop is fine with wireless - however, it does not last long and this happens at least several times during the day.

  Can you please help me - why my wireless goes out suddenly, and also the mice and keyboards, including computer freezes?  Any solution?

  Help, please. Thank you.

  Malar

  Hi @Malar_Mano,

  Thanks for the quick response.

  Please check in your device manager and update the wireless network card driver, if it has a newer version on the link below:

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-17-F000-notebook-PC-series/6936220/model/7155684

  Also please update the chipset driver.

  This document can help too: HP PC - troubleshooting wireless network and Internet (Windows 10)

• Laptop HP 15 - af119ca - Wireless devices not found in windows 10 Options

  Just bought a Hp laptop and wireless box, went through the entire movement and cannot find any setting wireless help me please.

  Hey @m-ax,.
  
  Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!

  I understand that you are having problems with the networking on your 15 HP laptop. I'd be happy to help you with that.

  The following pages are useful for troubleshooting wireless connectivity problems.
  Troubleshooting wireless network and Internet (Windows 10)
  
  In addition, you can watch the the power management of your wireless adapter:
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.
  
  Forget a network (Windows 10)
  Forget wireless network profiles in Windows 10
  
  Reset TCP/IP on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.
  
  It can also help to reset the Winsock Catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.
  
  Reinstall the NIC drivers:
  1. download the drivers from here, but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.
  
  Test an ethernet connection:
  Not call explanation. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.
  
  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

  Please hold me.

  By pressing the Thumbs Up button below, you can always say thank you!
  
  See you soon.

• HP ENVY notebook - d000-13D-CT: new computer. Wireless connectivity works however, this computer cannot connect to the internet.

  I have a HP ENVY laptop new - 13D-d000 CTO (ENERGY STAR).

  Product name N8R87AV

  Windows Pro 10

  64 bit

  Network adapter: Intel Dual Band Wireless-AC 7265

  When I click on the wireless icon - it shows me the connection within the home. I connect and it says it is the network configuration required, but then it crashes. I try again later and it does not find the connection at all.  Other devices in the House are connected, so I know that the real wireless works.

  I called HP Tech Support, they tell me it's a matter of Internet provider, I call AT & T and they say it's a problem of HP. I call HP Technical Support and they always say it is a problem of ATT and I have to tell them to configure the settings. I call ATT and they cannot diagnose and insist that it is a problem of HP.  I'm not at a loss.

  I hope to find a solution, it seems that networking with HP wireless seems to be ongoing question. Thanks in advance for your help.

  @losaltoscasa

  Consult and follow the suggestions in the Document troubleshooting:

  HP PC - Troubleshooting wireless network and Internet (Windows 10)

  Comment

  It is possible, depending on when your new computer was actually produced and implemented for Windows 10, that the Intel Wireless LAN Driver should be updated - or at least reinstalled.

  Drivers (Windows 10) HP ENVY laptop - 13D-d000 CTO (ENERGY STAR):

  sp71972.exe

  =====================================================================

  Update the BIOS

  Also listed in the section of the conductors: update of the BIOS.  Note that the BIOS updates are an inherent risk; It is strongly recommended that only update you your BIOS when necessary (ie., to correct a problem) and only after that you have completely backed up system - which includes all critical files be available either on the cloud or backed up to an external drive where you can access it.

  sp72643.exe

  Version: Rev.A e.16

  Windows key + R (open the Run command) > type msinfo32

  Opens the Information System

  Under System summary > to the right of the Version of the BIOS/Date search

  --------------------------------------------------------------------------------

  A bit dated; always topical:

  Updated the BIOS

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• Laptop HP Pavilion G6: after upgrade windows 10 - cannot detect wireless network

  Hello

  I upgraded my computer windows 10 laptop and it cannot detect a network.   The network adapters that appear in the Device Manager - controller Realtek PCI FE and Qualcomm-Atheros 802.11 AR9485 wifi adapter but I can't see any network.   I tried to install several drivers for Atheros without success.   I went back to windows 8.1 and network drivers works, I have upgraded to windows 10 back and I can't connect to wireless networks. I tried to update the drivers without success, uninstall and reinstall without success, I have alos tried the solution published on the microsoft unsuccessfully Web site: https://support.microsoft.com/en-us/kb/3084164

  I get an error message saying "the system was unable to find the key to register specified or the value '. '" I didn't install any software VPN or another, is there a solution to my problem?

  Hi there @tikaro23,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I understand that you have a problem with your Wi - Fi on the laptop HP Pavilion G6. You mentioned that you can't detect a wireless network.

  I did some research and found a great document for you called HP PC - troubleshooting wireless network and Internet.

  What happened with you have attempted to use the resolution of the problems mentioned in the link you so much?

  Have you tried to restore the BIOS?

  Have you tried to connect directly to the Modem/Router?

  Have you tried to boot mode safe?

  You can maneuver in Mode safe without problem?

  In my research, I also found a Support Forum on the page called Microsoft Community after upgrading Windows 8.1 for Windows 10, no wireless networks are available.

  There is a post of RajithR. Read his message in its entirety. (I also provided it below.)

  

  You said you tried to uninstall the driver. Are - what you got to do it in the order shown below?

  • Uninstall the driver of network card in Device Manager,
  • Reboot the laptop twice,
  • Reinstall the driver.

  Please use the HP Support Assistant, it will help with the software and drivers on your system at the time of purchase or this update of need.

  I know you said you tried to update the driver also. Have you tried to do it in the Device Manager in the order given below?

  • In the Device Manager
  • Click the network adapters to expand
  • Right-click on the network adapter family
  • Select software update of the driver
  • Choose search for automatically updating driver software.
  • Once the installation is complete, restart your laptop.

  Please follow the troubleshooting steps above and the re-post with the results, information from the above questions and HP Pavilion G6 Notebook PC model number.

  Thank you!