Unable to connect to my HP laptop
Hello
I have a HP Envy m6 that was purchased less than a year.
It works great except that I don't remember my password to get into my laptop.
Does anyone have an idea what to do?
Better yet, how can I get a recovery CD to format the hard drive and start over?
I tried to use the password reset tool, but as the laptop doesn't have a CD, I can not use this tool.
I went to the BIOS and change the boot order to laptop can boot from external CD? DVD with USB, but this doesn't work either.
Any help is greatly appreciated.
Thank you.
F11 is launching the Recovery Manager.
Tags: Notebooks
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