Unable to scan in Windows 7 with MFC9440CN.

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• Unable to print on Windows 8 with Color Laserjet 1600

  I installed DOT4x64.msi on my new laptop HP Windows 8, since this seems to be the only average current to connect my Color Laserjet 1600. The printer will now appear in the section "Devices and Printers" Control Panel.  But when I try to print something, I get an error message that says that I can't print to the printer. I spent nearly an hour on the phone with HP support with no resolution - in fact, after all this time, I was told "this Department does not support this printer!.» Any ideas on a solution here? Thank you!

  PS - I initially posted on a different picture, I hope someone here can help.

  For this device, the driver of windows 8 will not release until the end of January. Please bookmark this site and refer to it for more information up-to-date.

  Can I 8 supported for LaserJet printers

  In the meantime, drivers windows 7 should work for this device.

  Color Laserjet 1600

• Unable to boot into Windows PE with MDT and SCCM

  Hi, I am installing a vmware System 7 win with sccm or mdt.

  So I have an iso boot for both and I injected the NIC drivers in the vmware Tools folder, but I can't get network card to work.

  ESX server is a former IBM 346 server. I think it's a broadcom on the x 346 server network adapter. Broadcom Corporation eServer xSeres server mainboard model.

  On the server ESXi itself, it says 82566DC-2 Gigabit Network Connection.

  Any ideas what I should use drivers?

  I added vmxnet3ndis6.inf 1.1.6.0 / 1.0.0 "

  vmxnet. INF 2.0.3.6

  On a manual pc which was built to the network adapter is Intel Pro/1000 MT Network.

  I'd appreciate any help, been stuck on this during some time now.

  Welcome to the forums.

  I would use the e1000 drivers. This kind of question is not really related to VMware. There are probably better places to ask. I also extend your acronyms. Mountain daylight time is not particularly appropriate.

  Forum - VMware communities forums upgrade notice will be upgraded the weekend of December 12. The forum will be in playback mode only the Friday 10 December 18: 00 PST until Sunday December 12 2 AM PST.

• Fax and scanning Windows 7 with Office 2013 Windows

  If I have problems with Windows Fax Scan & on Windows 7 with Office 2013 installed machines. For some reason, workstations running Office 2013 do not allow e-mail from Windows Fax & Scan before. The option is dimmed in the toolbar.

  Advice would be useful!

  Hi Darshan,

  Please keep us updated on the issue. I appreciate your effort and time to resolve the issue. According to the description of the problem, it seems to be a problem specific to the office of 2013. I would recommend posting your query in the Forums Office. Office 2013 is watched by other computing professionals who would be more likely to help you.

  Forum of the Office:

  https://social.technet.Microsoft.com/forums/Office/en-us/home?Forum=officeitpro

  Hope this information is useful.

• Error "Unable to establish two-way communication with the device" Windows 8 with c309g

  Operating system: windows 8, 64 - bit

  computer: desktop

  Home network: network, the computer is on a wired connection, printer is on a wireless connection

  error message: "the computer is unable to establish two-way communication with the device.

  • When you install first of all my husband's new computer, we were able to install the software and connect the printer very well, and the printed test page.
  • A few days later, I installed the HP ePrint app on my iPad, found our printer and tried to print a page of a Web site. Printing failed, and the iPad app gave a message something like "the Word document may be printed." I cancelled again tried the iPad app, print work, and has not yet. I had not heard of AirPrint, so I did that on my iPad.
  • We tried to print the page of the computer instead, but the task has failed.
  • We looked at the parameters of the printer through the computer of windows 8 and found that there are two differently named c309g printer now displayed in the printer list.
  • My husband uninstalled the printer software, the computer restarted and reinstalled and then got the "the computer is unable to establish two-way communication with the device.

  any ideas on what to do next?

  My brilliant husband fixed it. Power cycling the router.

• Downloaded and paid of Minecraft and having problems with Java, Anti Virus Scan and Windows Update - error code 800F081F

  Downloaded and paid of Minecraft and having problems with Java, Anti Virus Scan and Windows Update - error code 800F081F

  Would you advice, thank you.

  Hi Hugo,.

  1. what anti-virus software you have installed in the computer?

  2. What is the full error message/code?

  3. the issue occurred after you install Minecraft?

  4. are you able to play Minecraft without any problem?

  5. what happens with Antivirus and Java?

  Windows Update can occur if one or more of the following conditions are met:

  1. the Windows Update database is damaged.

  2. antivirus software is configured to scan the %Windir%\SoftwareDistribution folder.

  3. the service (BITS) Background Intelligent Transfer Service does not receive a content link header.

  4. a required system file is incorrectly registered.

  5. Windows Installer has encountered an error.

  6. the manifesto of component maintenance (EC) is damaged.

  7. the Windows Update service has stopped during the installation.

  8. a version of the file conflict exists with Windows Update agent files.

  Please follow the steps described in the methods to solve the problem:

  Method 1: We will try the steps from the following link and check the result:

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058?WA=wsignin1.0

  Method 2:

  To correct the errors that occur when you use Windows Update, install, and run the system update readiness tool. The tool analyzes inconsistencies on your computer and fixes as its current installation.

  You can view the following link to download the system update readiness tool and check:

  System tool update that corrects problems of Windows Update is available for Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

  http://support.Microsoft.com/kb/947821

  Details of the event log to find what caused the Antivirus and Java to fail:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Hope that the information provided is useful.

  For any help related to this problem or any question of Windows, you can still display in the Microsoft Community Forum!

• I'm unable to access my computer (windows 8) with my microsoft account. The password works for the connection to outlook on the internet, but not the computer.

  Original title: connection problem

  I'm unable to access my computer (windows 8) with my microsoft account. The password works for the connection to outlook on the internet, but not the computer.

  The message I get when trying to connect is simply that I cannot connect you at this time and that I should follow a link to reset the password - what I've done without result. The computer is connected to the internet.

  Hello

  Thanks for posting your query on the Microsoft Community.

  With the publication of the description, I understand that you are unable to access your computer using Microsoft password account on the machine Windows 8. I will certainly help you get this problem.

  I would be grateful if you could help me with more information:

  1. Since when you are facing this problem?

  2. What is the exact error you receive by accessing the computer?

  I would say to you follow the suggestions provided by Cliff_N responded on 7 December 2012 in the below thread Microsoft:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-security/why-cant-i-sign-into-Windows-8-with-my-Microsoft/7662ea57-c321-4bfe-84e9-fc9ebb87a44b?TM=1355519512755#_self

  Important information: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  Note: When updating, the applications you have installed Web sites and DVDS is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.

  For more information, you can consult the Microsoft article.

  What to do if you forget your Windows password

  http://Windows.Microsoft.com/en-us/Windows/what-do-forget-Windows-password#1TC=Windows-8

  Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

• I'm scanning in legal size docs. with my printer/scan/fax. The application of fax scan in windows 7 does not show an option to paper size for legal-size paper.

  I have a new HP with Windows 7.  I'm scanning in legal size docs. with my printer/scan/fax.  The application of fax scan in windows 7 does not show an option to paper size for legal-size paper.  I could do this on my old XP computer.  Microsoft forgot add parameters of legal size in this application?

  Hello notnewbee,

  Thanks for posting on the Microsoft answers Forum.

  You do not give the model of your printer/scanner/fax machine so I can't direct you to the website of the manufacturer of specifc. However, I would
  you go to the website of the manufacturer of your printer and download the latest drivers for Windows 7. Sometimes, if you use a driver that is not intended for your operating system, then your device can operate and install, but some features may not work.

  If they do not have an updated driver, then try the compatibility mode for Windows XP and see if your printer will work correctly.
  The information below will show you how you can make older programs run on Windows 7 here.

  If please reply back and let us know if this helps solve your problem or if you still need help.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Unable to connect to internet home with Blackberry 8900 for windows 7

  Unable to connect to internet home with Blackberry 8900 to windows 7, error = a network cable is not plugged in correctly or may be broken, tried a different cable, same problem?

  Hello

  1. are you able to use the Blackberry 8900 on any other computer?

  2 have had any changes made to the computer before the show?

  Please follow the steps in the link.

  Support for attached modem use

  http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=55C4DA5CE489E53E47CDDDB9FA0C6A59?externalId=KB05178&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

  If you are still experiencing a problem, I suggest you to contact Blackberry support team for assistance.

  http://supportforums.BlackBerry.com/T5/community-corner/BD-p/corner

• HP all in one c4180 "unable to scan or copy.

  Using Windows 7 and my HP C4180 not scan or copy and comes up with the message "unable to scan or copy.  This "all in one" used to work on my old computers using Vista and XP but will not now work on any of them.  (Also my very old OfficeJet G85 has also stopped working with a similar message from the scanner does not).  I downloaded from online new drivers for windows 7, but I still get the same message.  I tried uninstalling and reinstalling but still not good.  Someone out there who can help please?

  Hello Chrissygee

  In general, this error is associated with failure to scan. Scanner failure is a hardware problem and the printer will need maintenance.

  I suggest all initially following the article a 'Scanner failure' message on the all-in-one control panel and you can not scan, copy or fax .

  NOTE: the last part of article (three Solution) is a function of the printer. It has some links to the HP warranty check tool and warranty options.

  If the problem persists you must call technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Photosmart 6510 B211a unable to Scan

  I have a HP Photosmart 6510 B211a e-Print wireless printer/scanner, that I use with my desktop version of Mac OS X Lion 10.7.5 (Mac Mini) and, with the help of Parallels Desktop 7 for Mac, I use it with my Windows 7 PC.  I am not able to scan from my HP Photosmart 6510 to my PC and not able to scan from my PC to my HP Photosmart 6510.  Moreover, I am able to scan from my Mac to my HP Photosmart 6510, but unable to scan from my Photosmart 6510 to my Mac.  I want to be able to save scans on my PC (and not only on my Mac) and be able to scan from my HP Photosmart 6510.

  Also, I am able to print from my Mac and PC.  The State of the results of the wireless network Test, "no problem found.  Congratulations on the successful your printer wireless installation. »

  "When I try to scan from the HP Photosmart 6510 as a document in the file, I get the error message"Unsuccessful Scan"and"... the States please make sure that your computer is connected to the printer and try again. "When I try to scan from my PC (from measures taken by scan - scan a document or photo), I get a long error message title 'inaccessible Scanner.  I temporarily turned off my Mac and PC firewall, but I always encountered these errors.

  Recently, I changed my phone LAN Ethernet line.  Before this change, I had no problem (at the beginning, when I bought my Mac Mini and Parallels Desktop 7 for Mac, it was very difficult to get printing and scanning to work).  Now I don't know what else I can do other than HP Photosmart 6510 to uninstall and reinstall.  Before I do, I want to know if there is anything else I can do, and if someone else had a similar situation, especially those who use Parallels Desktop 7.

  Good news!

  I was not contacted Parallels, I found another HP discussion not being able to scan.  Embarrassing, I also realized that I never properly uninstalled my printer/scanner on Windows and Mac.  Firstly, I correctly uninstalled (i.e. completely) the printer on Windows and Mac, I reinstalled the printer for Windows using the floppy disk, found the site to download the latest firmware of HP, software and tools of the diagnostic utility (http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5058336), reinstalled the printer for my Mac, run the tool of diagnosis utlity for printing on Windows (strange that it showed was installed my network printer but gave me an error that it) was not installed, so I clicked 'install'), and finally, I ran the scan on Windows diagnostic utility tool.

  I am now able to print and scan without problems.  Unfortunately, whenever I do a major change (upgrade of Parallels or MAC OS), I must start the process again.  At least now I have the process documented for future use.

  Thank you for your patience and your help.  I am ready to close this discussion as resolved.

• Touchsmart600 HP: hp printer is unable to scan to hp touchsmart, lost connection

  I recently bought and successfully connected a new printer HP Photosmart6520, all functions worked fine including my HP Touch Smart scan, but recently, I have been unable to scan to my PC. I can scan my Acer laptop without problem so I know printer works properly. Need advice on how to fix... Thanks Mick

  (Personal information by moderator)

  Hello @mickyar,

  Welcome to the Forums of HP Support!

  I understand that you are having problems when you try to scan from your computer Windows 7 to your HP Photosmart 6520 e-all-in-one printer. I would like to help you today with this problem of scan. Now, because you are able to scan to portable, we know him problem that you are experiencing are not caused by the printer or the connection. Rather, there may be some kind of driver or software conflict occurring on your Windows 7 computer that is the origin of your scans to fail.

  To begin troubleshooting can I please have you click here to download HP Print and scan of the doctor tool. Once you select the link, only the installer so that the tool will start automatically. If you have the ability to run please click Run. Depending on your internet browser, you can only have the option to backup. If you save just click Save. Once the download is complete, please select the download package and click on Run to launch the tool. Please cross the HP printing and analysis tool of the doctor to "thedifficulty of analysis." If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Once the tool has completed please test scan again to see if the problem is resolved. If you see errors in the analysis of the doctor tool please take note of them that I will need to know exactly what is happening.

  Please reply to this message with the result of the execution of the HP print and the tool of analysis of the doctor. I look forward to hear from you!

• Unable to scan using HP Deskjet Ink Advantage 2515

  I'm unable to scan using my HP Deskjet Ink Advantage 2515.   I bought this product about 1.5 years back.  It was working fine then.  Now the printer works, but the scanner gives a not found error "HP Deskjet 2510".  OS: Windows 7 - printer connected via USB

  I used the doctor HP Print and scan.  He repeatedly fails to the HP Twain scanning.   I also tried to disable mcafee firewall as suggested.  But without success.

  AhalyaHello and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with scanning.  I would try to help.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would like to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Photosmart C4795 all-in-1 main: all-in-one HP Photosmart C4700 printer unable to establish 2 way communication with the PC

  I have more than one year of experience using this printer with no problems. Several days ago, it has become unplugged from the PC that I have been using it for over a year & stayed like that for 2 or 3 days. At the end of those 2 or 3 days, the cable has been properly reconnected, but was unable to restore '2 - way communication' with my PC since then.

  As this is a scanner/printer I have proven it always of the functions as a photo Copier.

  To try to solve this problem, I updated the drivers & replaced the cable with a new one without success.

  My OS is Windows 7, as this PC 4 or 5 year, is not compatible with windows 10.

  PS - I would also try to use it with my new PC (a Touchsmart laptop HP with Windows 10 15), but my terms of service for the State of Photosmart C4795 printer software which using the software on more than 1 computer is a violation of the terms of service.

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem of communication with your PC.  Download and run "print and Scan Doctor."

  For your Windows 10 machine I suggest you download the recommended driver and software from HP here.

• HP PSC 2350 don't scan in windows 8.1

  Recently purchased new HP PC running on Windows 8.1.  My printer is a HP PSC 2350, model B209a.  I can print without problem.  Unable to scan to PC.  Tried to download the software.  Get the error message that the download is blocked, which means I can't download the software of the printer to the PC.    Of course, the CD supplied with the printer does not work with Windows 8.1.

  What else can I try?

  Hey @Bootigs ,

  Welcome to the Forums of HP Support!

  I understand that you are having a problem installing your PSC 2350 on your new HP PC Windows 8.1. Due to the "blocked" error message, you receive after trying to download printer drivers appropriate that you visit:

  'Blocked', 'User Account Control', 'No confidence', or ' return code: 1625 "message in Windows.

  Good luck with your troubleshooting and don't forget to let me know how it goes!