Uninstalling HP Simple Pass

I have problems with the fingerprint reader - most of the time that it does not recognise my fingerprint until I have scan 10 to 15 times.  Try to uninstall the program, I get a warning message indicating the deletion can cause problems.  How to remove fingerprint data and stop the biometric device without crashing or me lock out of my laptop?

You should be able to remove it from the control panel. Is that where you tried to?

Tags: Notebooks

Similar Questions

  • HP Simple Pass - disable browser HBO / Helper Object

    Hello

    I just bought a laptop J109TX and HP simple pass works fine, but it keeps popping up asking me if I want to save passwords even on protected pages where I do not want to save the password.

    If I select no - password is not presented and gives a wrong password error.

    In addition, it delays presentation of password on the site so that it times out.

    You can add this option in the next version of the software?

    Can you please advise how to do to disable the integration of browser for HP Simple pass?

    Hello

    Finally gave up and uninstalled HP Simple pass.

    Validity fingerprint sensor driver installed http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63418.exe

    Then I downloaded the driver software Windows Biometric Framework (WBF) http://www.validityinc.com/software/hp/wbf.php sensor

    On Windows 8.1 it gives an error during installation but install install WBF drivers compatible with Microsoft Fingerprint Management Application.

    This allows me to log on Windows with fingerprint without HP Simplepass asking to save all Bank passwords.

    Thanks for the help.

  • HP Simple pass does not properly.

    I just bought a HP Envy 17 TS last Friday. And the finger print scanner does not work properly. On the basis of the recommendations of the Forum of Microsoft, I deleted and updated drivers for both the pass Simple biometric and HP.

    Here's the situation. HP Simple pass works for passwords of website and all but don't work try to use it to connect to windows itself. However, if I uninstall use the print and Pass Simple unlock this 8.1 of Windows has its own, it works. Pass Simple to reinstall and it stops working again.

    dmcbain,

    Welcome to the HP Forum.

    There are a lot of Envy 17 over there - I think left, unsaid and you details give a better idea - it should be sufficient because they are similar in nature (structure and file locking).

    It is likely that your laptop came with HP SimplePass version 8.x installed - it's the Softex version and it should work pretty well, and he would be able to get along with native login provided with Windows 8.1.

    You could try the following to see if you can get things back in order.

    Reminder: For best results, do not skip a recommended reboot sequence.

    • Make sure that all of your Windows updates are complete and up-to-date.  This is essential.  On a new system, it takes a few laps and restarts.  Once updates are complete, you can, if you like to put updates 'Notification' for the future.  If you install a new Windows updates, restart the laptop.
    • If you install the framework, reboot the laptop and connect
    • Start > type anywhere 'rebecca' or Recovery Manager >
    • Click here to start the Recovery Manager > under "I need immediate help" >
    • Drivers and reinstall Applications > find and reinstall your driver fingerprint sensor fingerprint validity
    • Close all your programs and shut down your computer
    • Unplug everything (little unifying for the keyboard / mouse external can stay)
    • Perform the Hard Reset for your laptop
    • Start the computer and connect

    Consider: you can probably run the version of HP SimplePass 6.x on this system - it is AuthenTec version, fully functional in terms of features and support webcards and Windows logon, too.

    See the following to download and install HP SimplePass version 6.x.  You can skip the part about reinstalling your fingerprint driver - you have completed this step.

    Open the file > click Download > click 'open in Adobe Reader.

    Simple Instructions for upgrade HP SimplePass

    + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

    HP will never call on the phone and ask for money to 'secure your PC.

    Say "No, thank you," and hang up.

    Cybercriminals can call you on the phone and claim to be from Microsoft.

    See: Microsoft Safety & Security Center

    Mark my answer "accept as Solution" when providing a solution or workaround!

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    Click on the thumbs-up Bravo !

    It's a nice way of saying 'Thank you' for help.

    While I strive to reflect best practices of HP, I do not work for HP.

  • I have a laptop hp envy dv7 - 3723cl, the simple pass does not work

    My simple pass does not work. I have check the biometric device, the software is up-to-date, and it gives me an error code 19.

    On my installed programs I do not see the simple pass program is no longer.  How can I get the correct software to reinstall?

    Help, please

    Hi @GStefanakis ,

    Welcome to the HP Forums!

    It's a great place to find answers and information!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    I was unable to locate specific information about a desire dv7 - 3723 cl.

    How can I find my model number or product number?

    Here is a link on technet.microsoft.com that can help.   Code 19: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged

    You can try a system restore to a date well known.  Using Microsoft System Restore (Windows 8)

    If the above did not help, I uninstall and reinstall the software Simplepass.  Using the Recovery Manager to restore the software and drivers (Windows 8)

    I hope this helps!

  • Problems of simple pass with Windows 8.1

    I just bought a HP ENVY TouchSmart m7-j010dx Notebook PC running Windows 8.0 about 5 days ago. I was able to configure Simple Pass, scan and add numbers and associated passwords. Then I upgraded to Windows 8.1. Now, I am unable to open SimplePass, add extra finger scans, or change the settings since the last update to Windows 8.1.

    I tried to re - install the program as a function of repair. It works by welcoming and accepting a fingerprint at the opening. When I click on the program in my Start menu as it begins to open, load databases, then disappears.

    I then uninstalled Pass Simple and re-installed after you download it again from HP at this link:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122818-1 & CC = US & DLC = in & LC = in...

    During the installation, there was a message needed me true API (x 64), which found the program installation and re-installed and then installed http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63224.exe

    After you have reinstalled successfully Simple version 6.0.100.276, I rebooted my computer. However, the program is still not fully functional. I still can't open SimplePass, add extra finger scans, or change the settings. I am able to connect to Windows with a fingerprint, but he didn't ask me for analyses when I connect to different web sites.

    I'd appreciate the help. Thank you.

    See you soon,.

    Ectophile

    This message is for everyone who has problems SimplePass with Windows 8.1.

    Christopher of Jeff, executive relationship at the Head Office of Hewlett - Packard Company contacted me personally after I had tried for 5 five months get HP to fix this. I submitted to a team climbs HP Case Manager, who offered me the following options:

    # 01 Fix my computer free of charge. This shipment of the machine to them and the possability that I could lose data if they need to restore the operating system. I would be also without the computer.

    # 02 Give me a free 3 year warranty extension on my current computer which includes a home service on some components, but not the motherboard and cover against accidental damage.

    # 03 Give me an equivalent model new HP laptop computer with extended warranty of 3 years including in-home services and coverage against accidental damage. For this, restoring them my old computer AFTER transfer of programs and data to the new machine files. It was suggested that I go to the HP online store and browse the available templates. They also indicated that they would be willing to make minor improvements if my exact specifications are no longer available.

    I am sure that these same choices could and should be available to ANYONE who also had these same problems very frustrating and annoying. After all, we all paid an additional amount for software and SimplePass fingerprint scanning equipment and are entitled to expect that it works with all versions of Windows 8.

    If, as I have, you have also made several attempts to get this problem resolved by HP, Best Buy, Microsoft, or any other third party, without success, try to contact Jeff Christopher directly at [email protected].

    I hope that this could finally solve this problem, and everyone gets the same fair and equal treatment that was offered to me.

    I must also congratulate HP to finally take a step upward, appropriating and goes the extra mile to resolve this problem. Accordingly, my view of HP and my loyalty to them, increased considerably.

    See you soon,.

    Joel

  • HP Simple pass - detects not fingerprint reader

    Hello

    This is my first post so I apologize if it appears in the wrong place. I'll have a problem with the fingerprint reader and HP simple pass identity protection software that came with my Dv6-3121nr. For some reason any all of a sudden since this morning it will not work. There is no light on the sensor, and it fails every time and movement. When I run the single pass software and go to the fingerprint section, it shows the fingerprint reader is not connected. Interestingly, when I go to Device Manager I see no biometric devices listed under there. I read on another thread that some options below biometic devices in Device Manager solves the problem.

    I already tried pass Simple uninstall/reinstall the Recovery Manager and also uninstalled and updated validity sensor but still no go.  Here are some other details:

    Laptop model: Dv6-3121nr

    Operating system: Windows 7 premium 64-bit

    Paleoclimatology sensor DDK version: 4.1.139.0

    I can't find any other information on how to solve it. Can anyone help?

    Thanks a bunch!

    Hello SM1251,

    I looked at your laptop and there is no Windows 8 drivers for it.  Have you tried to install the driver of Windows 7 in compatibility mode?

    1. Visit the HP Support and download the Windows 7 drivers for the hardware that you want to try.
    2. Download the driver to your desktop.
    3. Allow extraction until the complete but close the installation process, when it comes to the top.
    4. Navigate to the C:\swsetup\ folder.  You will see your driver listed here.  They usually have a name such as "sp48918".  Navigate to this folder.
    5. In the folder of your driver, you will see a file "setup.exe".  Right-click on this file and select Properties.
    6. Go to the tab "compatibility".
    7. Click on the box that says "Run this program in compatibility mode dethrone" and also select Windows 7 in the menu dropdown.
    8. Check the box that says "Run this program as an administrator", below.
    9. Save these changes, and then double-click the "setup.exe" to start the installation.
    10. Once installation is complete, restart your PC and check the functionality of the hardware.

    Please let me know if this helps solve your problem.

    Good luck!

  • Problem HP Simple pass 2011

    I have a laptop HP DV6-6120us, bought less than 3 months ago. My validity sensor HP Simple pass suddenly stopped working. I looked in my device manager in the control panel and located the biometric device such as validity sensors (WBF) (PID = 0018). I checked the status of the device and received this message: "Windows has stopped this device because it has reported problems. (Code 43). "I checked to see if the necessary driver update, but it seems that I have the latest version. What should I do now to restore my HP Simple pass to the State? The version I use is 4.3.118.0. Thank you.

    Welcome to the world of HP SimplePass 2011 / 2012.

    OK, take a look through the forum and you will find a large number of (MANY) entries on HP SimplePass 2011 / 2012. There is also a replacement for the HP version called EgisTec SimplePass that some people have used successfully.

    The system on which SimplePass 2012 is / was responsible is in the shop for repair of webcam, so I can't comment or experiment on it for you on the error code 43.  I found that after some looking around...

    Error code 43 may have a USB taste - you may be suffering from problems Validity Sensor (driver).  The mechanism of material of fingerprints may have failed - unlikely in a new system.

    The software is probably trashed for a similar reason that HP SimplePass does not for everyone - it is fussy software and is subject to driver problems.

    It is not a lot of fun at the moment - all Rate Digital Persona.  The smile.

    You're updated to HP SimplePass 2011 as much as you can.

    So, what to try.

    An idea:

    • If you can get in SimplePass, do it and get it saved - you must ensure that you have your saved web cards.  (I can help if you are unsure how to do this.)
    • After graduating SimplePass saved, delete it.
    • Next, clean your registry database.  If you do not have a registry cleaner, CCleaner is a good, find another, and use one of your choice.
    • Restart, even if you are not told to do.  Windows like it when you reboot.

    Next:

    You might go to HP SimplePass 2012.

    So, uninstall and reinstall your driver to the latest validity.

    SimplePass V5.3.1.7 sp54680

    Validity Sensor 4.3.205.0

    FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53369.exe

    Once again:

    Read, read, read - if does not help that I have indicated above, your answer is probably in the forum.  A lot of people have had success, and there are a lot of smart people here.

    I hope this helps!

  • HP Simple Pass only allows the connection to Web site but works

    Simple passage no longer works to log on to the Web site.  The program itself works and when I slide it opens upward new Web sites in another window, but is no longer prompting me or allow me to use it to connect to Web sites.  This started when I reset my settings of IE9 (which I did because all of a sudden, I couldn't open new tab or new websites).  Internet options reset fixed the problem of navigation, but then I could no longer use simple past.  I did a system restore, which fixed the issue simple pass, but then reinstated in the navigation of the show, so I undid the restoration.  There must be a setting on internet options that is initially simple past to no longer work, but I can't understand it.  Please help because after using simple pass for the last 2 years, I don't remember my password!  Thank you!

    Hmm... I really don't know what the SimplePass old interface looks like - it's been a long time I saw that and now I can't access a machine with something older than SimplePass 5.4.0.620

    The new version you are installing is to install an "overload", in other words, you will not remove anything.  You can install the new version and not the export/backup after the installation.

    After updating to the new Version:

    Export is something you want to do from time to time that you add or update your webcards (Web sites / passwords).

    If you don't like the idea of the hard reset driver (described previously), Dungeon it bothers me for later - the driver Hard Reset works for all kinds of 'weird' tangles: sudden SimplePass strangeness, errors "funny screen" touch touch which cease to operate or act funny, sometimes even webcams (although these can be a little tricky to fix).

    For this operation - the SimplePass upgrade, you can just kick the driver Validity Sensor itself.  Reset of driver is a good idea when installing SimplePass - it "opens", so to speak, the installation of the software is more likely to go well.

    Reinstall the existing validity sensor driver:

    Open Control Panel > Device Manager > open biometric devices >

    Right click on your validity sensor driver > Uninstall ( NOT delete)

    Reboot the laptop in a way the pilot can relocate that you connect to

    Then,.

    Download this new package SimplePass and double-click it to install just above your current version - that is to say, do not remove your software SimplePass existing, just load this version on top of what you have now.

    sp59664 HP SimplePass V6.0.100.257 Win7-8

    After you have upgraded to the latest version of SimplePass, you will be able to see the settings, Options, and '? '. Help sections in 'Splash', i.e. SimplePass when you open it.

    In addition to the export:

    You can PRINT ON your webcards.  This carries some risk; the question of the use of SimplePass is to preserve the security of your passwords.  However, if you are in danger to forget or lose your password, you can print the list.  Printing will take about 95% of the words of past, or so... true make sure you keep the list printed somewhere safe.

    Start SimplePass > Options (between the parameters 'wheel spikey' and the '? ') > print all web cards

     

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  • HP Envy 17 t j000: Simple pass blocking my window password

    I updated my driver to scan finger print pass Simple. When I did this it stopped working. I have registered in and removed my finger because it wouldn't work and that I registered it again. According to implementing it successfully. I restarted my laptop and could not connect using my finger or my Windows password. I connected on my other laptop and changed my Windows password. I logged on this laptop and also connected on my Windows phone without problem. It seems that the Simplepass fingerprint scanner blocking both my finger and my old password and also my new password. For this reason, I can't connect to my laptop HP Envy to disable the Simple pass or fix it. Please help as soon as POSSIBLE. I don't want to make a full recovery on this laptop. Thank you

    Hi @streetrod2 ,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 17 t j000 Notebook and having issues with the software of HP SimplePass.  Thanks for all the information, it is very useful to know what you've already tried. I would say to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.

    Hope it suits it.

    Thank you.

  • HP Simple pass does not not windows 8.1

    I have a computer portable quad edition of HP Envy 15

    I've updated my HP simple pass to this day and still I could not use wisely!

    I could never save all Web sites with it or connect to my pc with it!

    So, I uninstalled it in the programs list in the control panel!

    now, I am unable to reinstall it correctly. the State of message "Failed operation program" keeps coming back!

    I don't know that I download the software right simplepass! I need help to know where to find the client software and to help me use the fingerprint reader to connect to Web sites and in my pc!

    Cyril

    Try this... it should work

    http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64339.exe

  • HP Simple Pass: Does not allow widows connect you

    I just bought the HP ENVY 17. The simple HP goes I put my fingerprints and the web attempt to connect you but nothing has worked. I tried logon windos, but it doesn't work anymore. The Palm with the fingers are not displayed and now afer disable all the options I tried to activate the logon windows again, but he said tha the password is wrong a TI is not. In addition to this in the biometric devices section, it says that I don't have a finger print reader.

    How do I trouble the HP simple pass or restart?

    Hi KN26,

    Yes, go ahead and uninstall it first.

    Thank you

  • Simple pass stopped working all of a sudden

    Simple passage no longer works, on my windows laptop 8.1 Envy 15 j009wm, suddendly today. HP Recovery Manager and tried to fix it, but it did not work. When I manually click Simple passage, it does not... ie the page starts to come, but then it flashes off and does not open. Any help's appreciated.

    Hi thank you Dragon-fur for your answer in a funny turn of events really just, I managed to do work again and was about to be updated with the steps I used to get the HP SimplePass to work again. If the steps I used to get the simple Pass to work:

    1. I uninstalled Malwarebytes.

    2. I used system restore to restore my system (after the system reset I still connect using SimplePass, but I couldn't use it online...) And I kept getting that wouldn't do anything

    3. I checked to see if the BiometricDevice has been activated (Control Panel, display by: small icons, Device Manager, right click biometric devices)

    4. I made sure that my BIOS, SimplePass and validity were updated (check the BIOS press F2 at startup... Select System Info, and look for the BIOS take note of the date and version; check SimplePass addressed to Windows (C, Program Files (x 86), HP SimplePass, made CheckUpdate, properties, details of the case... right click version; to check validity go to control panel, display by: small icons, devices, biometric devices, click Manager right validity sensors, properties, driver...) Driver version & date)

    5. I've updated validity sensors with an update on the drivers HP page

    6. I went to change PC settings and removed all recorded fingerprints

    7. I opened installation Simple passes fingers

    8. I reinstalled Malwarebytes...

  • simple pass will not let me analyze my finger

    HP simple past is installed and running, but it will not let me analyze my finger guard telling me to try again but doesn't give me anytime to do.

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    Downloaded from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124010-1&cc=us&dlc=en&lc=en...

    I uninstalled the HP provided drivers and allowed one from windows update Windows Installer. Which corrects the problem. I am now able to read my fingerprint.

  • Have to keep laptop computer restart as simple pass will not let me connect to internet sites

    Half the time I try to sign into my favorite sites with log-ins that I type in my information, close go, tap NO to do simple pass I want to add to the list and then nothing happens. If I press the sign in again then simplepass opens again and nothing happens until what I restart my laptop then its usully OK again.

    Can I safely just uninstall simplepass without creating problems to come as if I didn't use it anyway.

    HP Pavilion 17 laptop

    Product F7R63EA #ABU number

    Concerning

    stuland

    Hello

    You can uninstall HP SimplePass as usual since entering programs and features - when the uninstallation is completed, restart the laptop.

    If you ever want to reinstall this software, you can download the installer from your pilot books page here.

    Kind regards

    DP - K

  • Impossible to open a page after clicking or use the simple pass program

    When I go on a web page if I try to click on a link or a button on the page nothing happens, no new page opens, or whatever it is. If I try to right click nothing happens. no long, he asks if I want to save a password since I use simple pass. This is new since I've upgraded to the new firefox 36. not sure how is it annoying. I use firefox exclusively now if I want to open a link that I copy the address in internet explore a computer reading that see something, I really don't want to continue to do. I have a laptop dv7 hp envy. running windows 8.1

    I wanted to tell you that clean install worked a simple collar works again thanks a lot for your help I really appreciate

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