Vista white screen on initialize to top

Laptop HP Pavilion running Vista Home edition. Initialize to the top, it shows the normal bios screen, then try to start on Vista. He proceeds to the boot sequence shows the copyright of Microsoft with the progress bar and then it goes to a blank screen and hangs.  It can start in safe mode fine.  Tried to restore to a previous point; the same problem.  Tried to let him write a ntbtlog.txt, but I have to do something wrong, because he is forced to restart (i.e. it completely crashes on startup in the ntbtlog, so I have no choice but to hold down the power button to turn off laptop), a search of safe mode system cannot find ntbtlog.txt file at all. Help, please. Thanks, Chris
PS: on a normal startup, it * sounds * like he did something (i.e. Vista welcome whistles and sounds), but it's a blank screen.
PPS: Virus just running over not scan with malwarebytes... no malicious items found.

Laptop HP Pavilion running Vista Home edition. Initialize to the top, it shows the normal bios screen, then try to start on Vista. He proceeds to the boot sequence shows the copyright of Microsoft with the progress bar and then it goes to a blank screen and hangs.  It can start in safe mode fine.  Tried to restore to a previous point; the same problem.  Tried to let him write a ntbtlog.txt, but I have to do something wrong, because he is forced to restart (i.e. it completely crashes on startup in the ntbtlog, so I have no choice but to hold down the power button to turn off laptop), a search of safe mode system cannot find ntbtlog.txt file at all. Help, please. Thanks, Chris
PS: on a normal startup, it * sounds * like he did something (i.e. Vista welcome whistles and sounds), but it's a blank screen.
PPS: Virus just running over not scan with malwarebytes... no malicious items found.

go to safe mode and prepare your computer for clean boot by typing msconfig in the search box on the start menu and press to enter. Disable all startup items and nothingness serivces of windows, and then restart in normal mode see if solves the problem? If that were the case then you're done, go back and re-enable those that you previously disabled to see that you caused the problem?

If she did not, then in safe mode, go to Device Manager and check if your drivers are working properly, no sign of danger on them, if there was trying to uninstall or update to resolve the problem then restarts.

Make sure that you are looking for spyware and viruses too. Spyware use Advanced System Protector of systweak or any other good ones. for the virus use avast.

Thank you amiroof. The suggestion of rebotting after disabling services positions and no windows startup has not fixed the problem. I also checked the Device Manager and everything seems good.  I am running a full scan antivirus added to the sequence of malwarebytes, I did. Waiting on the scan ends.

good good, after that it also check for spyware, so if it does not solve the problem, do a system restore or last known good configuration
other suggestions would be
by the recovery startup repair,
scannow sfc System File Checker run through cmd
check the drive for errors
try to update your drivers
Take a look at the event logs in the Panel through information on the performance and the issue then advanced tool to see if there is no startup event, poster or it can help you to solve the problem.
If all above do not work them, try to update your bios or recover your entire system and in turn if it did not work then it is a hardware issue!

Tags: Windows

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