Want 5530: Cartridge Incopatible

My 5530 desire refuses to receive 61XL cartridges. They are suppsed to be compatible, but I get the message incompatible and can not get around.  Tried to reboot several times.   Is there a setting to change or something?

Yes, finally gave up returned to the store for another which worked like a charm.  Little copper electric bands must have been faulty is all that I can understand.

Thanks for the effort!

Tags: HP Printers

Similar Questions

  • Want 5530: Printer calibrates whenever I turn it on

    I bought a second 5530 want all-in-one printer.  No problem with the first, but it has begun to insist that I have to calibrate whenever I turn it on.  It wastes ink, paper and time.  Whenever I turn it on, the printer displays a message that I have installed a "genuine HP recycled cartridge.  The cartridges that I bought were not labeled as recycled and I only shop at Amazon or Office Max.  Even if they are recycled, the machine recognizes them as 'genuine HP cartridges', so that they are not inferior counterfeits.   I am particularly upset by HP support never return my emails on this topic.  I always bought HP printers, despite the increase in the cost of their ink, because they worked well and were easy to use.  However, I'm about to change my mind.  If a printer stops working correctly, I would expect a direct response from the manufacturer.

    Hey @betrom,

    Please get back to me regarding this issue of calibration. Because your HP Envy acted like you have been putting in place for the first time and jumped from the alignment page there is a chance that there is debris in the printer or a programming problem occuring in your printer. Can I please you follow the steps below to check the hardware on your computer.

    Step 1: Check paper path and rolls:

    Can I have it please click here. Once the support document opens, please run through the Solution one and two. Once you confirm that the paper path is free of conditioning or debris, and clean rollers can I please have you go to the next step.

    Step 2: Verification of cartridges:

    Then please click here. Once this support document opens please run through the Solution of two, three, solution and six Solution. This includes all sub-steps under three listed Solutions. If the alignment problem persists after you complete the steps proceed to the last step.

    Step 3: update Firmware:

    The Firmware is programming into your printer. Essentially, the programming is the "brain" of your printer and control that made the printer and how the printer it. If there is a corruption in your printers programming it can cause performance problems. So, I will make sure that your HP Envy runs the latest version of the Firmware. Please click here for the steps on how to update the Firmware of the front of your printer printers. Your printer must be in a ready state for update the Firmware. Once the update completed successfully, please test your machine to see if the alignment problem is now resolved.

    Please reply to this message with the result of your troubleshooting. Good luck!

  • Want 5530 printer will not align properly

    Hello

    I had to change my black cartridge in my printer HP Envy 5530.  Alignment printed document, I noticed that the color cartridge should also be replaced if I interrupted the process (this may have been a bad idea) and installed a new color cartridge.  When the process is restarted, correct alignment of printed document, but when I put it on the glass in order to complete the process, alignment failed.  It appeared that the document could not be read, and I received a message about the configuration of the cartridges to 'default' all that meant.

    Then I went to copy a document (in black) and, to my surprise, it came out white.  It seemed that the alignment document could not be read.  I thought that the scanner have been damaged, but I was able to scan documents.  I was able to print, but the quality was poor.

    I tried the following without result:

    1 removed the cartridges and Redid the alignment process.

    2 unplug the printer and Redid the alignment process.

    3. reinstall the printer.

    4 Ran own process of heads and repeat the alignment.

    5 etc.

    I discover that the system copy so I used the color option.

    I'd appreciate the help.

    Thank you.

    Badger66

    Hello Badger66,

    Welcome to the HP Forums!

    I understand that your craving for 5530 will not align correctly. I will do my best to help you! I want to thank you for providing such a detailed post. Please make sure that the printer is connected to a live wall, not a surge protector. Then, please follow these steps in order:

    Remove all printer ink cartridges, and then close the door
    Remove the power cord from the printer (do not press the power button)
    Wait for 60 seconds or more, then reconnect the power cord to the
    Wait for the printer to turn completely, and then install ink cartridges
    Try printing another alignment

    Please let me know if this page has been accepted or not. I will seek forward to hearing from you.

    Have a good night!

  • Want 5530: 5530 want envelopes printing

    I try to print a DL size envelope (11 x 22 cms) using Word and the envy of 5530. I loaded it according to the instructions on the HP site several times, but the printer keeps ejecting indicating that the paper is too short. I moved the envelope back into the tray just to make sure that its starting position is ok, but no joy.

    Welcome to the HP Forums @Donfitzg,

    I read your post about the problems you're having with printing envelopes your craving for 5530 DL and wanted to stop and share my own suggestions. The printer supports certainly this type of envelope size, so I would recommend running the printing and scanning Dr (below), to see if it can fix any printer software problems. If the feature full driver and software is not installed, install the full software and try printing again.

    This is also a specific guide on how to print on envelopes. The instructions and diagrams might help too. Printing envelopes (Windows)

    Using Print and Scan Doctor for Windows to help troubleshoot printer problems

    You can use the printer wizard install here to install the complete software for your printer: use of diagnosis HP for printers HP Windows tools

    If you have trouble, let me know and I'll do my best to help.

    Click on the thumb to below testify my help!
    Click on the
    'accept as Solution' If I guided you towards a solution!

    Best wishes

  • WANT 5530: claim code

    My 5530 WANT prints make the page your printer, but there is no claim code

    Hi k336,.

    If it had rained for 24 hours, you will need to print a new page of information for a new claim code. With some printers, the claim code is the number and the characters before @hpeprint.com. For example, if your page of information has an email like this address: [email protected], abc234vbn3434 would be the printer application code.

    Go to the code of print requestfor more information.

    Let me know if this helps. :-)

  • Want 4504: cartridge hp 21 instead of 301 hp

    I just wanted to know if my old HP 21 ink cartridge would work in my new Envy 4504 printer rather than a 301 hp?

    Hello

    No, you can't, there are 10 printers that can use the HP 21 ink cartridge:

    http://WWW8.HP.com/IE/en/products/OAS/product-detail.html?OID=455702#! tab = compatible_hosts

    Nove of them is Envy 4504 (or 4500 series want to).

    Kind regards.

  • Want 5530: Printer does not print in black ink

    I recently updated my HP 8.1 Windows of Windows 10 laptop.  I have the same type of printer (Envy 5530) installed at my other House and updated my desktop computer for Windows 10 and had no problem with printing, but now I'm with the laptop.  I try to print documents now and the printer does not print anything using black ink.  Color ink prints, black ink just not. The two jets of ink are filled.  I did all the "try these patches" suggested Windows and HP Print doctor.  I uninstalled and reinstalled the printer twice.  I rebooted the computer several times.  I'm no tech person by any means and have no one to help me or ask what else to do. Can someone help me understand this please?  Thank you!

    Hi @KKLfromIA,

    Welcome to the HP Forums!

    I understand that you can not print in black with your printer to HP Envy 5530 on Windows 10. And I'm happy to help you!

    You use genuine HP cartridges or refills?

    One of your ink cartridges, low or empty?

    In the meantime, try the following solutions:

  • Selective impression want 5530

    I installedthe just want to 5530 on our wireless network and am printing from HP with Windows 8 computers.  Had no problem installing and printing documents.  Hard to explain, but will use an example.  I order a ticket of entertainment of a website and gave the option for eprint.  When I select and ticket views and I click to print or in the case of Adobe use their right print icon, it brings up a print menu.  My only option is to save or cancel.  So I save to a PDF and then open it in Adobe reader software in order to print.  Why can I not print directly instead of doing a work-around.  Has never been a problem with my old HP printer.

    While I'm at it, why can't I have a color print in black & white.  This option is no longer under properties.

    Hello

    You can use Google Chrome?

    Its default destination will "print to PDF" and not your printer. such will show a Save Cancel buttons as described...

    Click on change button below the Destination and select your printer, and then set the white and black color & and try printing.

    Please let me know if that can help you.

    Shlomi

  • E-all-in-one printer want 5530: wireless set up for jealousy 5530

    Our new HP Envy 5530 printer works very well connected via a USB cable, but cannot be found by trying to set up as a wireless option with either my Lenovo H5 PC (via a Netgear A6200) or a laptop Lenovo W540.

    The printer connects to the same / correct SSID (BT Hub 3.0) and I tried to remove the firewall to see if it was what kept the whole upward.

    Any help would be appreciated.

    Welcome to the community @Matticus HP

    I read your post on how your printer is not detected when you try to set up wireless. I want you to try the steps in the guide below you should get properly connected wireless.

    A 'printer' display the error to the HP ENVY 5530 e-all-in-one and Deskjet Ink Advantage 4510 e-all-in-One Printer Series

    You can also see another thread, that I posted and check your router settings if the guide above did the trick:

    Re: HP 7520 loses connection wi - fi

    Good luck!

  • Want 5530: want to scan from the front panel of the printer computer

    Hello

    I am not able to use the scan to computer function from the front panel of the printer to a PC recently updated.

    On the front panel, I press 'Scan', then 'computer '. The name of the computer to which I want to scan is listed, so I select it. The scan preview screen appears then I press 'analysis '. After a standby display told me that the computer does not have to check the cable, etc...

    The PC is turned on, and the connected user.

    Printer is connected directly to the PC via USB cable.

    PC operating system is Windows 64-bit 10.

    Printer is 5530 want all-in-one.

    HP Print and Scan Doctor no problem.

    I tried with a disabled firewall.

    I uninstalled and reinstalled several times (using a new download of HP).

    When I open the printer software 'manage the scan' is not listed (only the Scan item is 'search for a Document or a picture", that works).

    Test page will print from PC.

    Another PC (running Windows 8.1, connected via a network) seems to work.

    Any suggestions?

    Hello

    Thank you for using the HP Forums.  You can try this:

    Please uninstall and reinstall the software COMPLETE features, follow these steps:

    1 uninstall the software from your computer

    Try this program to uninstall Microsoft

    https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

    2. download and save the software COMPLETE features (do not install online)

    The following resources will help you:

    HP printer install wizard for Windows
    http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

    3. install the FULL feature software "saved".

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    If you are installing via a USB connection, connect the USB cable only when prompted by the software.

    Let us know if it works!

  • Want 5530: Install 5530 want twice on same PC with different printer profiles

    Running Windows 7 Pro.  I want to install my 5530 printer like the first time with the name of the printer that includes 1 side printed and it default profile 1 side printed.   I would then like to install this same printer a second time, but with a name that indicates 2-sided with his descriptive default on 2 sides.  The first install the Panel very well.  However, the software will let me install a second time.  It stops in the process where I tell it to connect via USB.

    I can install it using the Win7 "Add a printer", but nothing will be printed on it.  It seems to use a port USB, for example USB006, where the printer software creates a "printer virtual port xxxx".

    1. How can I install the 5530 desire a second time on the same PC with this own printer profile?

    2. in the "Devices and printers" Win7, it sort of just "copy" the first instance/profile of the printer to a second instance if I can just change the profile?

    Hello

    Devices and printers, click Add printer and select a local printer.

    Select the LPT1 port, and then click Next.

    Select HP or Hewlett-Packard in the manufacturer list, then the HP Envy 5530 in the printer list, and then complete the wizard.

    Once you have finished, right-click the existing copy of the 5530 (the one created by the HP software) and select printer properties.

    The tab of Ports to take note of the selected channel and close the window.

    Right-click the newly added copy and select printer properties, select the same port as configured for the original printer and press OK.

    You can set each printer as required and name it accordingly.

    Kind regards

    Shlomi

  • Want 5530: problems with the scan from the printer

    Hello

    I only just bought a 5530 want all-in-one printer and it gives me problems from the outset.

    It installed fine, but when I try to scan from the printer to the computer I get the following window will appear on the computer:

    Which I think should happen. In my view, that he should start the correct software without having me to do anything.

    But even if I click on the "HP Scan", the software does not start, but it does not save the scan in the default location. I thought it was supposed to launch the software and allow me to choose what happened then.

    I can boot the computer software and scan as I want, but I think that to happen automatically if I scan form the printer to the computer (the printer).

    Someone at - it suggestions?

    Hi Rainbow7000,

    I had tried most of the steps that you propose before displaying the original question, but thinaks for suggesting it is useful to check.

    I managed to fix it myself.

    Basically the pop-up window was left during a previous installation of HP hardware. Even though I used the uninstall program provided, it was not completely uninstalled (annoying). So I uninstalled the new printer and then went through the registry and deleted any reference to previous material, the new printer, any other hardware HP, etc... I do not get into the registry to do this kind of thing but if the 'correct' uninstall program do not do so I have no choice.

    I then installed the printer again and it works fine. Now when I press the button it scans directly to the computer of choice and Windows Explorer appears to show the new file.

    If someone else is a similar problem and plan to do what I did then I have to remind you of the dangers of editting the registry...

    Thanks for having a look at this problem, your suggestions are appreciated.

  • Want 5530: Installation of printer driver for want 5530 and Windows 10

    HP Envy 5530 worked well on Windows 8. I upgraded me automatically to Windows 10 and now the printer does not work. I tried to download the update from HP for Windows 10 and followed the program of troubleshooting provided by HP, but without success. I read comments that suggest that it is not possible to a 5530 want a PC to the network operating Windows 10. Certainly, this cannot be correct. Advice please.

    Hello @GBeastall,

    This is a great place to visit for a community support and HP! I see that the printer does not work since the upgrade of Windows 10. I wish I could help you.

    In the printers and devices window, check which shows the name of the printer and if it is set as the default printer.

    Print a configuration page to obtain the IPv4 of the printer address: print a Network Configuration Page.

    • Check the port assigned to the printer on the computer to see if it matches the IP address of the Configuration page.
    • In devices and printers, click right on the printer and on the left, click on printer properties, select the Ports tab.
    • It must be checked on the TCP/IP protocol.
    • Click on Configure Port to display the IP address.

    If the IP address does not, via the HP software, add a new device.

    1. Click on the Start button () or the lower left corner of the screen, then clickSearch.

    2. In the search box, type HP, and then click the icon for your printer. The software of the printer opens.

    3. Click utilities, and then click on the software & selection of the printer.

    4. Click on connect a new printer.

    Test the printer.

    Please try the steps outlined in this document, if you still have any questions: after 10 upgrade Windows, printer problems appear.

    Let me know the results of printing and scanning doctor.

    If the issue is resolved, your welcome to show your appreciation by clicking on "Accept as Solution" and the "Thumbs Up". Let me know how make you out. Thank you.

  • Impossible to get want 5530 to print

    Hello

    I recently decided to upgrade my printer for a wireless printer, so I bought a HP Envy 5530 because my old hp printer lasted more than 5 years. I'm a little disappointed because I can't get my printer to print on the network. I used printing HP and doctor Scan and no luck. I tried to turn my firewall off, no luck. I am out of options and I am really frustrated by that. Is there something I can do? I don't want to hook up with USB otherwise I will continue to use my old one and just return a new. Help, please

    Hello

    Forget the CD that comes with the printer. Please download the following software and save it to your computer:

    http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-5/EN5530_188.exe

    (a) turn on your printer and turn on the radio (you can see the light from flashing bule),.

    (b) to ensure that your computer is connected to the wireless internet through your network,

    (c) right click on the downloaded file and select run as administrator.

    (d) follow the intructions, allow your printer to use your computer to connect to your network.

    (e) at the end, you can save your printer can create connected HP if you want (Note: you can do it later).

    Please post back the result or error.

    Kind regards.

  • Want 5530: Print speeds double

    I'm unhappy with my 5530 want new all-in-one.

    First of all, it would not print from MS Word documents with precision (is not WYSIWYG).  Repeated Downlods of the pilot has not solved the problem and I was finally told by HP to replace the Envy pilot with another, more generic HP driver (a crutch).  This solved the immediate problem, but may have introduced others.

    • Want now has double print speeds of documents (with only one default quality setting), normal and slow.  Have not been able to distinguish what triggers the slow, but it can be quite aggravating waiting on a simple document.
    • In MS Word, an envelope of business cannot be printed accurately in the section Envelopes and labels .  Party content runs the envelope of the target, even if it is powered normally.

    Any suggestons would be appreciated.

    -D. Cooper

    Wonderful, X-23!

    Although I have not yet tested a range of documents, those I ran is flawess, including an envelope of MS Word business.

    I'm very grateful to those who like you who help us unkowing 'users' without scorn.

    It was very interesting to learn that you helped me earlier.

    Moreover, I am grateful.

Maybe you are looking for

  • Toshiba 50L2436DB 50-inch wall mount question

    I replaced my old TV with this model of Toshiba, but on my universal wall mount bolts are too small for this TV. I can't remember if the universal tv stand supplied with other bolts. Does anyone know if this TV is compatible with the universal wall b

  • The Stimulus of the Table load and run in the stream or target RT via Ethernet?

    I need to re-read a CAN track with the high fidelity and sequencing of rapid fire. The PC operating system is in the way too much to be able to control this tight of the moment. It must be managed within the target in real time. Do the stimulus of th

  • Why can not I see images on the screen of Windows Help & Support, only boxes containing a cross

    Some e-mail messages (via gmail) contain images, but do appear as a box containing a cross.  I have tried everything to solve this problem, including the support & help on the system (Vista) - where the images are also missing & replaced by boxes con

  • Error 0 x 80041003

    This error is constantly in the event viewer after the computer is turned on - WMI - event ID: 10. It says "event filter with query"SELECT"FROM_InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA 'Win32_Processor' AND TargetInstance.LoadPerc

  • I can't log on my user account

    Someone recently infected my computer with a Remote Administration tool and ran the command 'net user Olly/delete' while I was disconnected, they then added a password protected user and restarted my pc. They asked me money in Exchange for password,