warranty policy

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• Satellite P105-S9722: need info on the Toshiba warranty policy

  Hello

  I have a question about the Toshiba international warranty policy, I searched but did not find the answer on the site.

  I have a P105-S9722 I bought February last year and the warranty expired in Feb 08.
  The whole screen has been replaced for free in November last due to a failure.

  Now, I have a related problem screen developed a few days ago (gray vertical line in the Middle - probably needs another replacement). (the initial expiration date is more, 7 months since the replacement)

  I would like to know if the screen can I extended warranty Auto for another year 1 (from Nov 07) or not. Local distributor said 'no', I called another country, they said only for the replaced, it IS extended. Now I am confused if I pretend to replace it for free.

  What is then the standard of international politics and what should I do?

  Thanks a lot for your help.

  Laslo

  Hi Laszlo

  Hmm. Your laptop is an American series and it seems to be designed for the American market.
  I'm not sure about the warranty but American policy as far as I know the European specifications are covered by the warranty for a year.

  It is a standard warranty and if you register your laptop on the European site of Toshiba, then, your guarantee will be extended to 2 years.

  If something has been replaced on your laptop, then the new part is covered by the warranty for about 6 months.

  I hope that this brief explanation helps you and clarify warranty issues.

  Greetings

• Warranty policy Motorola

  I had worked with technical support Motorola trying to identify and solve my problems with audio output via HDMI (you can fun discussion on this in the thread of HDMI) and bike technicians feel that I have a defective unit.  Motorola directed me to return to the Verizon Xoom for an Exchange... but wait!   I am told at Verizon that Motorola does not allow "exchanges" of devices.  Apparently all the warranty and all exchanges must be handled directly through Motorola.  I also confirmed that Best Buy will not accept warranty returns/exchanges.

  I'm a little disappointed Motorola does not allow these companies to be a proxy for returns.

  On the plus side of the transaction is processed through FedEx.

  (ps I'm not convinced that my Xoom is defective but I'm willing to be proven wrong)

  
  

• Toshiba and warranty in GREECE issues service

  December 18, 2012, I put a PORTABLE Toshiba (Satellite L650-11 t / Core3 - 350 M / 3GB / 320/15.6 Serial: 8A344513Q) for the Department of service because one of the keys on the keyboard has been dislodged.

  Upon delivery of the product the receptionist on the duty to inform me that usually costs Toshiba problems because that do recognize them not as guarantee do not accept these default values.

  When I buy the product and all the products of Toshiba (Lap Tops) that I got a 4-year warranty and to be more precise in the past with the same problem, the company change the keyboard without charging to understand this warranty fill the problem.

  Today, I was informed by the service that I have to pay 30 euros to change the keyboard because they do not accept the products guarantee complete the terms of something which I believe is unacceptable.

  If the customer creates problems on the keyboard there is a problem in several buttons not only for a button to be dislodged.

  The customer perception is unfair and against the warranty policy that Toshiba has sell the product.

  I try to contact TOSHIBA in Greece, but I try to talk with someone who has the power to give me more info finally the receptionist told me she was the only person.

  When I ask the depto service send me a written response on the perception, I was informed that there want it send me the warranty rules something is rediculus.
  As a customer why I not be informed that the company did not accept the default and they hiden under the General rules?

  Really I thing in the offices of Toshiba of Greece are the only empty spaces and the after sales service is an empty room.

  I'm sory but after so many years as a Toshiba user I get these responses and treated like this.

  Post edited by: aristidis

  Hello

  In my personal opinion if the warranty is valid and you have a hardware problem with your laptop, then this should be corrected for free

  I hope that someone would be able to help you

• (IWS) international warranty and post-warranty service deposit Thinkplus

  I have a Thinkpad T520 with ' deposit of 1 year post ' bought as an offering of Thinkplus maintenance (my warranty expired and I forgot to extend it). I travel frequently in India. International warranty Service will be applicable in India of this extended warranty after too? The sales weren't too sure.

  Hi Nosaku,

  Welcome to Lenovo Community!

  According to the request, we understand that you are looking for more details of international warranty for ThinkPad T520.

  The warranty policy differ from one region to another, you can extended the warranty of the system in India, but first, check the link below to check if your model is supported in India. You must enter the number of MTM to the machine and click on search so that it will provide a list of the region where and all that is supported.

  Note: Please contact your buyer guard the region where you are looking for international warranty and to get the details of the strategy (IWS), because the parties will be available only to regions & parts will vary from one region to another.

  International warranty services (IWS)

  I hope this helps!

  Best regards

  Agnes Kumar

• Change HARD drive on a laptop computer brand new - is warranty still valid?

  Just ordered a new HP envy 17-J008eo laptop for bikes.

  I want to chage the harddrive provided on a SSD hard drive and now I wonder about the Finland HP warranty policy, Europe - should it be cancelled if I change the HARD drive? (planning on ordering extended 3 year warranty as well)

  Hello

  According to my understanding, that you do not want to install SSD drive on the Unit came while the SDS disc is not covered by the HP warranty & if you need to service your unit, you may need to install the Orginal drive which as well as unity.

• MacBook Pro repair for graphics issues outreach program

  Hi, my Macbook Pro Late 2011 was knocked down in a little water, but my friend helped me fix it. He now works in good condition, but the chart doesn't work well when my Macbook has been upgraded to Mac OS X Mavericks. As I know that the model of Macbook pro end of 2011 had the graphics problem, I wonder about the service of repair for videos cause program, my Macbook Pro is still to be accepted to the free repair or I have to pay the money to repair and how much? Thank you

  I'm afraid that by pouring water into the computer then take it apart and fixing it you have cancelled the guarantee and any other Apple support. They will not fix the video problem for you. You are free to ask your local store of Apple or a service center if they will fix it for you and what will be the cost. The first sentence is the warranty policy.

• No sound on my Satellite P200-1EE

  Hi, this is my first post.

  I bought a P200-1EE in November of PC WORLD and I am very happy with it. Yesterday sound of my laptop was working fine, but today I get nothing from it. I think it's a hardware problem, because I did a system restore and that didn't work. I did not uninstall sound card and updated drivers to update their. I checked that nothing is cut and that the volume is full.

  I think that it went wrong because I can't get anything through head-phones, micro or standard laptop speakers.

  It comes with a standard warranty 1 year but I never did anything in terms of before warranty policy. I registered my warranty online as you are asked when you start the laptop for the first time. I don't know what to do he fixed. Should I go to PC WORLD or TOSHIBA?

  If I am not eligible for repair, does anyone know how much it will cost to replace the sound card.

  Thank you, David

  Prior to what do you any test it with the recovery image and install OS using this rendering recovery DVDs. If the problem persists, it may be the hardware problem but to be honest, I don't believe that. There are some unwanted software.

  In any case, for all hardware problem contact partner authorized in your country. The addresses and telephone numbers, you will find under http://eu.computers.toshiba-europe.com > support & downloads > find an ASP.

• Satellite Pro L650 - high speed of CPU fan

  Hello everyone

  I have a Satelite L650 computer laptop that worked fine until I updated the BIOS to version 1.90 a few days ago. Now the problem is in the title.

  (1) the fan runs at full speed all the time, no matter what I do, even when nothing works.
  (2) if I switch to power and suspend mode back the laptop, the fan does not work and I get a message in 10 seconds:

  .../\
  .. / ! ------Attention: a problem with the cooling system has been detected.
  . /------- Please, immediately turn off the computer and return it for service.

  And of course, I must stop the laptop and restart it to get the fan turns (whitch would speed max immediately).
  I cleaned up the laptop from dust as much as possible, to make sure there is no dust on a sensor, but I can't do a lot outside. I used a 'fan '.
  I did not open the laptop to check and clean all the possible dust because I think it would break my warranty policy (not sure about this).

  I came across a few posts with people having this problem:
  - either with a new laptop
  -or after the update of the BIOS.

  According to me, this looks like a problem with this version of BIOS 1.90. I think that there is no way taken in charge by Toshiba to downgrade the BIOS with a lower version. I know that Toshiba Tec can do, but I have no idea what hard/software they use. Are there information on this problem and/or a possible new version of the BIOS? Like many people, if not all, I consider the PRO series as business computers - which can be used in a professional manner and have to shut up.

  Thanks for your comments.

  Mirak

  This cool s, Mirak! Thanks for sharing this information with us.

  I can confirm what you wrote: clean the fan using a jet of compressed air may help reduce the activity of fan for laptop is much quieter. :)

• Satellite P30-110: colored screen lines

  Hello

  I have a big problem with my laptop. There are thin lines, thickness, colors on my screen and some of them disappears when I turn it on. My warranty expired about 7 months ago and I was wondering if I still have the right to extend my warranty for this laptop? Once it is extended, if no repair is required they will do it again for free?

  Thank you for your help

  Hello

  I put t think that your can save the laptop for the extended warranty.
  In my view, the standard warranty must be valid if you want to extend the warranty.
  But I think that the service point in your country can give you more details about the warranty policy.

  But the lines also appear on the external monitor?

• Satellite M60-166: care of the defective AC adapter - I need to replace it?

  I have a portable Satellite M60-166, which is powered by the PA1750-09 power adapter.
  The end that plugs into the laptop is a bit faulty as it reload only in certain positions.
  I can't, unfortunately, accompanied.

  Replaces the ENTIRE BLOCK the only possibility for the extraordinary charge of around £30?
  Thank you

  Hmm, theoretically, you can replace the Witch of universal Charger AC adapter but this AC must support the same specifications as ampere, volt, watt values!

  But believe me; You must use the adapter recommended by Toshiba due to the warranty policy. Maybe if you do NOT use the charger Toshiba and this 3rd sector adapter part may damage the motherboard specifications then the warranty does not cover the repair procedure.

  Therefore, you are only on the safe using the specially designed original adapter side for your laptop!

  Best regards

• Repair service is very long

  Good afternoon.

  I have a question.
  I bought a laptop in the United States and now I'm in europe and my laptop now doesn't work.
  So I take him to the Office of the servicenet.lt.

  TThen told me they're going to fix my laptop but what happened. Now I'm already more than 3 weeks and what response I received from them that my laptop will be ready in September 10 to 17 dates.

  I would like to ask why it takes a lot of time to deliver parts in Lithuania?
  Laptop is very necessary for me and now life without him give me a lot of trouble.

  Can you do something with it to take this medication more quickly?
  With regard to Arturas

  In the past, that Toshiba has offered an international interest but it was changed a year or two ago.
  I think that the other laptop manufacturers have the same or similar warranty policy.

• Try to get the cable replaced

  The coating of son came away from the connector. Apple say it's accidental damage!  The cable is 3 months old. It's not like I fell and broke the screen.  How a lower cable that is not suited to the purpose considered accidental damage?  How can I get it replaced for free?

  It's a user help user forum, we are users like you and have no real power to Exchange or to change the Apple warranty policy

  That being said

  I have and always use

  1 generation iPod touch with the charger cable 2007

  3 generation iPod touch 200 X whatever with the charger cable

  iPhone 4g with cable

  iPad 2 with the charger cable

  iPhone 5 c with the charger cable

  the oldest is a little disconnected at the level of the pin30 connector but still work I use it at work mainly

  When I disconnect my cable ios I always! Remove the plug, never the cable if you pull the cable it will activate the brakes sooner rather than later

  use the comments to request guaranteed for life for apple cables

  http://www.Apple.com/feedback/iPhone.html

• Compatibility for ATC - 605

  Hello

  I have two questions about the compatibility of the ATC-605 (http://www.futureshop.ca/en-CA/product/acer-acer-aspire-atc-605-desktop-pc-intel-core-i5-4440-1tb-hd...)

  Thank you in advance. Please respond even if you may be able to answer any of them.

  1. possibility to upgrade graphics card with 600W POWER supply or 750W. I saw a related topic. However, according to Acer, power supply maximum power is 300W. So are common PSUS with a higher power (for example, 600/750W) compatible with this motherboard? Appropriate in this firm? What is the form factor for this system? A higher power will burn everything ?

  2. the current DDR3 - 1600 PC3 - 12800 RAM compatible with this card?

  3 virtualization is supported? I ask because the Chipset Intel H81 coming with it does not support, it seems? What is the meaning of H81 of Intel Chipset (Intel® DH82H81 PCH)?

  4 warranty policy for the upgrade of the desktop computer. I would like to know if the upgrade memory voids the warranty? I'm guessing that the graphics card and PSU upgrade will void the warranty? I ask because I bought the system only recently

  Thank you

  Jerry

  Hi, Jerry

  1. Yes, any power supply will fit this PC and will be fully compatible. The higher power will not burn anything, the parts inside of only take power they need!

  2. not necessarily. Best thing to do is run a scanner as Crucial. This will tell you everything you need to know, and will make recommendations for you.

  3. According to the Intel Web site - H81 chipset does not support virtualization.

  4. usually, opening a PC still under warranty is void. Check your warranty for all exceptions guide or contact Acer support to see if they can advise.

• DELL CUSTOMER SERVICE DECLINED TO SET VIDEO_TDR_FAILURE

  I called customer service to ask questions on potentially to replace my laptop (new) due to recurring BSOD due to errors such as 'video_tdr_error' and 'video_scheduler_internal_error '. I have tried all possible troubleshooting technical or fix suggested and they all failed. I called Dell customer support number, and after talking with several technicians from several ministries, subsequently has been rerouted to French software. After activation of the remote control of my laptop, Alphonse (my touch software support) ran some scans, discovered the problem (a problem related to ngdms64.sys) and then told me that she could not fix the problem, unless I bought a "warranty hardware and software" which would be the last three years and six months and would cost me $347,00. If anyone else has experienced this? I can't find any evidence of a software warranty option in the Dell website or their warranty policy. Why? What is going on?

  Read the post from RajithR on August 5, 2015, in this thread on the forum of Microsoft.

  You may need to reinstall the Intel graphics driver. You do not include the exact phone model or version of Windows, but you can find the video drivers by choosing your model right here and the version of Windows on the next screen.