Why of blackBerry Smartphones it freezes?

Similar Questions

• My BB Curve of blackBerry Smartphones always freezes...

  I always use my phone, the bb curve 9320, and now it always freezes. whenever I have send messages important, tweets, and surfing the internet I end up still waiting for black "timer" to be gone so I can continue...

  I checked the app storage etil still 21 mb.

  What should be the problem? I would really appreciate the help. Thank you!

  Hello! Have you done a hard reset?

  A hard reset is similar to rebooting a computer that is not responding. A hard reset shut BlackBerry applications and restarts the BlackBerry smartphone operating system reboots the hardware components of the BlackBerry smartphone, including the wireless transmitter/receiver.

  Note: A hard reset deletes all settings or the data on the BlackBerry smartphone.

  To perform a hard reset, follow these steps:

  1. Turn off the BlackBerry smartphone.
  2. Remove the battery.
  3. Reinsert the battery.
  4. Wait until that smartphone BlackBerry start.

  In addition,

  Confirm that all installed third-party applications are approved for the device

  Make sure that all third party applications installed on the BlackBerry smartphone are approved for the device. If the problem persists, remove third-party applications to ensure that they do not affect performance.

  And don't forget,

  Optimize flash memory

  You can keep the smart phone BlackBerry operating at peak performance by maximizing the available flash memory. Increase the amount of available memory on your BlackBerry smartphone by performing the following tasks:

  1. Add a memory card
  2. Remove unused languages
  3. Delete call logs
  4. Remove the sample video
  5. Empty the Cache and Cookies in the browser
  6. Delete rarely used applications
  7. Delete old data

  Keep us informed! See you soon

• Why my Curve 9300 blackBerry Smartphones keep freeze

  Why my BB Curve 9300 keep freezing?

  It freezes all the time because you're out of the application memory.

  I recommend you to install BlackBerry Desktop Software and do a full backup of the device. Then do a security Wipe. You can do the wipe by going into Options and type security wipe in the search bar. Do not include the media card, but include 3rd party applications. You can install those later via BBWorld.

  When it's done, you can only restore the databases that you really need like e-mail, calendar, contacts, etc.

  When you are all done to ensure that the media are registered in the media card. I recommend getting a much larger map in order to have room for photos and videos. You do not want the data stored on the device memory.

• BlackBerry Smartphones phone freezes

  Hello

  I installed the Blackberry World accuweather app on my torch 9800 the latest version of the OS 6. After the reboot, when I tried to open the my phone application restarted. I went to uninstall in the world of blackberry and the phone froze. So I just thought that I hide the application and do not use it. However, not even run the my phone application crashes after 2 minutes. The only resolution is a battery pull, which buys me then for 2 minutes. I tried to use blackberry desktop to solve the problem but the phone freeze as soon as it connects to the blackberry desktop.

  When I say phone freeze, I would say. I get the spinning clock symbol and that's all. It ran for 25 minutes before the last drawing of battery. Help! any suggestions would be helpful.

  Thank you
  Chris

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior ceases, then try to delete the application in Mode safe.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• BlackBerry Smartphones bb9300 freezes

  My 9300 BB freezes 3/4 times a day. This started only after I updated my software via the PC, office of BB THAT I did a few days ago. He also tells me OPEN SPACE: 15 MB. Before the update, is 32 MB?

  

  Hi alimayet

  I think you have something else stored on the memory of your device application 3 other than you have a memory card on your device and where your media files are stored? Have you enabled support Media Card on your device, please check, if you have stored on your device memory then transfer these files to your press card, this Knowledge Base for:

  KB05478   : , transfer files between the card and device memory on a smartphone BlackBerry.

   

  Also as I said delete any extra language of your device, have you enabled Memory Cleaner on your device? Check Options > Security > Memory Cleaner, if it is enabled then please disable it, it can also cause the gel and clock.

  Of course you can downgrade your device for OS5 if you want that and want to help please let us know. But many users run OS6 on there BlackBerry Curve 9300 without any problem, so I suggest first trying these steps and if those who fails, you can try the version of your operating system.

• BlackBerry Smartphones starting freezes 3/4, may not solve it

  I read a lot of posts on this issue but I can't fix it.
  I tried to re - install the operating system through the Blackberry Device software, the current operating system, did not work.
  I tried without downgrading the OS, did not work.
  He stills continues to load to 3/4 start screen
  The phone was with plenty of memory, no additional applications, only whatsapp.
  I also tried to restart the phone without memory (micro sd) card and still no solution...
  Can someone help me please? Thank you!

  Edit: 9900 bold

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. If you get properly in Mode without failure, then there's some 3rd party app which is the cuplrit.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Update of the software of blackBerry Smartphones keeps freezing

  I have a Blackberry Bold 9700 and I try to update the software of 5.0.0.54 5 5.0.0.86 2.  Whenever I try to do that it freezes at "downloaded modules 540 534.

  Initially, I left the Blackberry at night (about 10 hours) and nothing happened, it was still frozen on '540 534.  I restarted my computer and I tried once again: no chance.  I restarted my computer and rebooted my Blackberry and turned on my wireless internet to the LAN and still no luck.  Does anyone have any suggestions?

  I found the solution to my problem and thought I would post it so that he could be of help to others.

  After choosing to update software, we see the following screen:

  

  If you choose the option "Show other versions" at the bottom left, we come to this screen:

  

  The second file in this list is the exact same software as the first file on the list.  However, the second file installed directly from my hard drive instead of internet.  I believe that this file was put in the list of software when I installed the 155MB file that I mentioned in the previous post.

  Once I installed the file from my hard drive there is no problem.

  I hope it is of some use to someone out there.

• BlackBerry Smartphones Trackpad freezing after trackpad replaced several times. Advice please.

  I have a 9300 Curve with OS 6. I can't return the unit to the original vendor (out of warranty).

  It's the kind of case.

  1.) Trackpad stops scrolling after the backlight turns on again. After a delay of 10 seconds, it works well

  2.) after an hour or two the trackpad stops scrolling completely. The "push button" trackpad works well.

  (3.) I have hard reset the device. Trackpad will stop working completely (does not scroll and pushing as a button does not work either)

  4.) I send phone in for repair.

  5.) if it works after "trackpad cleaning and replacing" my phone works very well for a few days. Then the problem starts again.

  6.) If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts again

  I'm sick of having the phone is sent for the trackpad to replace just over and over again.

  Does anyone have advice? Or ideas on what is the REAL problem? Pleas help. I posted a similar topic 3 months ago, when the problem occurred. But no one answered. Suffice it to say that I still have this problem.

  Yes, you can try to reload the software, but it looks like you're under OS6 already.

  http://us.BlackBerry.com/support/installpc.jsp

  I think this is the card that gives you problems.  You can try to reinstall the software, but I don't know if this will help.

• Software of blackBerry Smartphones update freeze progress to the stage of the backup

  Hello

  IM using 9790 "BOLD" and try to update the software of version 7.0 to 7.1

  I already waited for 5 hours, but it is still stuck to the protection of data (database: service book 3 0f point 5)

  need help. pls advice

  Ahhh... now we are getting somewhere! Now follow this KB:

  • KB29522 "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

• Why keep blackBerry smartphones disappear my emails?

  I tried battery pulls, adding a flashcard 8G, change the mass storage option - still my 'free file' continues to zero, my emails are endangered, my previous calls disappear, and I'm about to throw this thing out the window! Does anyone else have this problem? Please help, pretty please!

  Thank you!

  It is useful as well.

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8100&thread.ID=15678

• BlackBerry Smartphones Menu Freeze button

  While watching the e-mail Inbox, I was unable to use the menu button or the scroll button.  It would then work in the Messages application, but not in the messaging application.  The only way I could make it work was to restart the system by removing the battery.  No idea why this is happening or how to prevent it?  Thank you!

  Hi Julie:

  I hope that the post of Kijanasmart helped by your problem.  And, Yes, there are reasons, why these problems occur.

  Think of your BB as you would your PC.  If the memory becomes low, your device is subject to abnormal behavior such as you encounter.  There are several things you can do to help prevent this however.

  1. When applications closed, always us the menu-close option.  Don't just use the arrow key to the left.  If apps continue to run in the background consumes memory.
  2. Check your free # (go to options registered) try not to let your file get free below 15 MB.  If this is the case, close some applications if they are open and clear the cache of your browser (open content operations-clear cached browser-menu-options-cache & cookies if there are very many.
  3. Whenever you download and install (or remove) a new/old request, it's a good idea to restart your BB.
  4. If your BB seems slow, do a battery pull.  It will seek to recover some memory as well.

  There is also the free app called Quickpull whose spoken Kijanasmart.  QuickPull will simulate a battery pull without having to actually pull the battery. Check it out here: Quickpull

  I have mine set to reboot every morning at 4:30, so my BB is refreshed and ready to go every day. Sometimes, however, a real battery pull appears to work even better when you have installed 3rd party applications or when your BB feels just slow of prolonged use (like display in these forums bravohelen:.)
  When you have abnormal behavior in your BB a battery pull is often useful to clear it up too.

  I hope this helps.  Let us know how it goes.  And keep coming back.

• World of Apps blackBerry Smartphones BB freezes when you connect.

  Hello

  I am a new owner of a BB torch.  I recorded with BB ID yesterday and then tried to connect to World Apps BB on my Torch. After entering my e-mail address and password on the identification window BB log the process gets as far as "authentication." I clicked on the Apps World button several times later in the day with the same result that IE always says "Authentication" and I can't cancel the window and start over.

  As a boy, I'd appreciate any help to solve this.  Thank you.  JohnnyWoods

  Hello

  Check other messages to similar problems I solved my recording in gel.

  I deleted the app World app on my Torch (Blackberry button symbol gives you options to remove) and downloaded another version on the site of World Apps on my Torch.  Now everything works perfectly.

  JohnnyWoods

• BlackBerry Smartphones phone freezes while browsing Wikipedia

  BB 9700

  V5.0.0.862 (Platform 5.1.0.175)

  Vodafone UK

  While perusing a Wikipedia page yesterday (using the default BB browser) the phone has frozen completely after that I had to scroll to the bottom of the page and zoom in. Only a remove the battery / restart it would be clear. Gel repeated several times (on the same page of WP). Is there a 'known problem' through the pages of Wikipedia on a BB?

  Post scriptum: just tried browsing the other pages of Wikipedia and it froze again, so it doesn't seem to be a problem with a specific page of WP.

  Yes, try on BlackBerry and try your WIki to the site once again.

• BlackBerry Smartphones Twitter freezes as soon as I open it

  Hello

  I had a Twitter update this week, followed by an update to App World.  I haven't used Twitter for a few days, so I can't be sure, but I think that his since he stopped working. If I click on the icon, I get my home page, but then it crashes & usually do something else. I have to turn the phone off so he could go - then I get a message on the abandonment of the - BB-221 etc - does not - RIM etc.

  I deleted Twitter and reinstalled nothing doesn't.

  any suggestions would be welcome

  Thank you

  Thank you for taking the time to answer. Unfortunately, it did not work.

  However, much bother I reloaded twitter on the Twitter website in my APP WORLD on my pc - linked this way to my phone and hey presto, it works! who knows what it was all about!

  Thanks again

• BlackBerry smartphones, why not get OS updates on my priv

  Please Help Me.why not updated operating system on my my carrier AT & T im in Indonesia priv... Please help me. contact me
  E-mail:

  Hi @erik1991

  To bookmark this KB

  Updated software, not received the AT & T unlocked brand PRIVATE when you use a non - AT & T SIM card

  http://blck.by/1UjMpiZ

  You can eventually reload manually as a workaround using the steps described here.

  How do I reload the BlackBerry smartphone powered by Android OS

  http://blck.by/29jC0nz