Win 8 laptop does not not, freezing and sometimes will not recognize boot device.

Back story:
A friend asked me to look at their laptop, because it was very slow and has frozen all the time. a quick inspection, I noticed a few things. After starting windows 8 (not 8.1) the processor turned to 99% of the max. Which may explain the slow down and freezing. She was loaded with adware.

I backed up his photos and important files used then option factory reset to win 8. After the reset, I have named his computer, gave him a user name and password, then came to mean something in the sense of "configure user settings do not turn off computer. This screen has taken a lot of time and would sometimes change color. I let him do his thing at night. Morning came, and he seemed to have frozen on this screen. I turned it works.

Current problem:

Usually when it is powered on it will say there is no bootable media.

Sometimes, when his engine, windows starts and I can enter a username and pass and sign... However, as the mouse moves, I can click on anything whatsoever. The touchscreen does not work. Its more of a shell of a BONE.

One of my tech friends think that the hard drive is running out. I don't think that this is the case and wanted a second opinion. IM thinking the error over the whole upward is the problem. I don't have a recovery disk. Is there a file I can put on a flash drive and use it to repair or reinstall Win 8?

Related issue:

Its battery is completely shot (don't hold a charge at all) and I can't seem to find a new replacement battery

I put a repair of windows on a USB tool. Pluged that it active on the computer. He acknowledged the corruption of files, fixed and allowed me to put back correctly.

Thanks for trying, even if I felt that my question was not being read correctly.

2 of my tech friends says he can be the hard drive failure. This was not the case either.

The laptop has a corrupt windows file that was causing problems. zero second release fixed this problem. Now the laptop worked well without any problems for 24 hours.

This case is closed.

Tags: Windows

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