Windows 7 'Restarts Explorer' crash

Similar Questions

• Explorer crashes after update requires restart

  Hello. I am running Windows Vista x 64 final. I'm not in the sidebar of pestiferous bug.

  Every time that Windows Update requires a restart, Explorer crashes (no longer) after the reboot. After a few minutes of waiting to explore to start, I click on get something and I got the white box that says something like "this program does not respond, you want to . I kill and, for good measure, I restart Windows.

  The second time I restarts Windows, Explorer loads and works for less than a minute before it crashes again. I have to kill him, and then restart Windows. Then only Explorer does not work with anything approaching reliability.

  I have run chkdsk - checked everything very well. I ran sfc/scannow to find any problems in the file system, but got only standard Sidebar.ini questions (sfcdetails.exe will be in a response to this post). I also runSophos Anti-virus residents; I did a scan of Sophos Anti-virus ; I did a scan ofMalwarebytes Anti-Malware ; I did a scan Spybot Search and Destroy ; I performed aStinger anti-virus scan; I ran Windows malware removal scan. None of them found any viruses.

  This problem occurred regularly since I was the computer. Why Windows Explorer does not hang after a Windows update reboot? How can I solve this problem?

  Hello

  My best guess is that the Sophos has an important role in the problem you are experiencing. That can SpyBot.

  Notice that the bottom line is that "all the files and registry keys listed in the framework of this operation have been
  managed to fix it. So the question of the update is not missing or damaged system files, at least
  not those that CFS can check and correct.

  The only errors exist for settings.ini which is for the sidebar and probably does not
  no effect on the functioning of the sidebar. There's certainly no impact on the question of the update.

  Close the sidebar for that.

  Is there the thing for the settings.ini - run AutoRuns and look at the SideBar Gadget entries - all
  This point is no longer existing files such as temp or uninstalled gadgets or not running? Generally
  those who have "Yellow icons" on the left side and the files/folders will not exist. If so right click on them
  and delete - restart. This may correct the errors that you see.

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  ----------

  Another thing that often correct this problem is to close and start a couple of different gadgets.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows Explorer crashes on startup and cannot be restarted

  I have a laptop HP running on Windows 7 64 bit. I have not used in a week. The last thing I did was install shutdown and Windows updates. When I connect I immediately encounter a black screen with a dialog box indicating that "Windows Explorer has stopped working. "A problem caused blocking the program works correctly Windows will close the program and notify you if a solution is available. The only option is to close the program. Another smaller dialog box is in the upper left corner. It is empty and says the settings customized on top. I can still run CTRL ALT DEL and go to the Task Manager. I try to manually start the Explorer, but the same thing happens. I restarted and start in safe mode with network and loads everything correctly. Don't know what is the next step or how to solve. Help, please!

  Thank you!!

  The problem might be this module:

  LoadedModule [50] = C:\Program Files\Synergy\synwinxt.dll

  In SafeMode with network go to the C:\Program Files\Synergy folder and right-click the synwinxt.dll and rename it to synwinxt.old

  Then see if you can start the computer in Normal Mode.

  The error that you are experiencing may be similar to what has been reported in the following link:

  http://social.technet.Microsoft.com/forums/Windows/en-us/c4290bb2-305C-4210-B04B-f086c9824e5a/Explorer-crashes-due-VC-201012-in-Windows-7-ultimate?forum=w8itprogeneral

  In this link, the user has used ShellExView to disable the extension Windows synergy and synergy still worked.

• Explorer crashes randomly on windows 7 64 bit. Have to restart the computer to correct.

  Hi, I read the related discussions but don't know what the problem is or how to diagnose.

  Recently, windows Explorer crashes and the only solution is to completely restart my computer.

  It will work again for a while then crash.

  Ctrl alt del doesn't show windows Explorer, so I can't turn it off.

  Surfing the internet, some people say the shell extensions are the problem and to turn them off, but they all want allows you to download the software from their Web sites to show extensions... I am wary of downloading something from someone, I don't know if have not done this.

  Not sure that the problem is... computer is completely up to date.

  I think that the problem may have begun because the last windows update but I can't be sure.

  Any help would be appreciated... can't keep turning off my computer during the day!

  Thank you

  I think I have the answer.  Has taken ALL DAY!

  Malware.

  About four months ago, I downloaded something nasty. It was very obvious that the toolbar in internet explore was changed etc.

  Immediately contacted Symantec (I have Norton Internet Security): paid $100 to remove the offender to ensure. Did not see pictures weird or redirected to websites unwanted:

  Thought I'd hired a professional and the work was well done!

  Just pay a (larger) another sum to Lenovo. They took almost four hours to determine and correct the problem and the culprit was the remains of the VERY SAME malware, buried deep! I never had the problem of a virus.

  OK now I want only a little (okay, big) RANT.

  Things seem to be working very well now. Symantec and asked for a refund. Also to check why it is not removed correctly in the first place. He said probably, I downloaded the malware even once again and they only guarantee their work for 7 days. How was I supposed to know that the pieces have been buried deep into my computer, causing havoc, that nothing was visible?

  To have Microsoft hired but Lenovo at least offer a one year support plan. Apparently, Microsoft will sell only support plans to Americans, non-Canadian (said to me on the phone when they offered the package and discovered then I lived in the Canada and withdrew the offer, would NOT take my money).

  Thanks for trying to help, they offer honest help. This rant is not directed against you.

  I am of course not at all happy at hundreds of dollars and hours spent being at the other end of the "guilty client game" the supposed expert virus (Symantec) and apparently being the Canada excludes the purchase of a paid Microsoft support plan (Americans are of course welcome to spend their money with Microsoft).

• Restarts and Windows explorer crashes

  Original title: can't access my files, windows exp, accidents and first time everytime I try
  Recent problem, can not access my files in my computer without the Windows Explorer crash and re start everytime I try.

  What should do? Am no computer expert
  David

  Hello

  Thanks for posting in the Microsoft community!
  You have reached the right forum for your question. I suggest trying the suggestion provided and check.

  1. don't you make changes on the computer before the show?
  2. What is the brand and model of the computer?
  3. you receive an error message?

  Method 1:
  Step 1: Check if the problem occurs in safe mode.
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
  Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

  Method 2:
  You can try the suggestions of links and check.
  Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
  http://support.Microsoft.com/kb/2638018
  Windows Explorer may hang in Windows 7 or in Windows Server 2008 R2
  http://support.Microsoft.com/kb/2515325
  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Method 3:

  You can scan System File Checker to fix corrupted files.
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 4:
  You can run a Microsoft security scanner to make sure that the computer is free from virus infection:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  WARNING:
  If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also if the files and folders are affected by the virus, while they might even get deleted

  You can access the links provided to give us more information about the event viewer.
  Open Event Viewer:
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
  What are the information contained in the logs of the event (Event Viewer)?
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Just reply with the results. I'd be happy to help you further.

• Cannot run a few rare games and programs, error: Windows Explorer crashes

  Original title: Explorer Crash!

  I am running windows xp sp3. My explore blocks every minute. The hook of the office and taskbar, but the programs that run on top continues to operate smoothly and even I can work with them. Then I open the Task Manager and end Explorer and it starts again. It works very well for a minute and then it crashes again.
  Now I am unable to run some games and programs. They close automatically when explore crashes. Help, please!

  If I were you, I would uninstall the problematic Windows Desktop Search (you can always reinstall it later), reboot and see how things work.

  Since it is not supposed to fix a system that may be achieved malicious software, I would then scan your system for malware:

  Download, install, update and do a quick scan with these free malware detection programs (not at the same time):

  Malwarebytes (MMFA): http://www.malwarebytes.org/products/malwarebytes_free
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  SAS will probably be a lot that you can just let it remove tracking cookies.

  They can be uninstalled later if you wish.

  The scans by operating clean, restart and see how things work.

  Here's how to solve the Explorer Shell Extensions of (these are generic, but still good instructions for troubleshooting):

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you
  install new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:

  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths you see everything
  clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be in pink, but on some systems which is a difficult color to see, so click on display, choose the columns and move Microsoft column closer to the top (Mount), so you can see on your screen without having to scroll left and right.

  Click on the header of column called Microsoft to sort display (by clicking on the column heading in Microsoft) then all the non Microsoft extensions are at the top and easy to see.  They will say 'No' since they are not Microsoft extensions.

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  You can also Google the name of a suspect add-on and see if there is any success on the mistakes of the DEP and what other people have done about it.

  You can Google something like:

  Explorer XP crashing

  You must complete your suspect on behalf of adds on.

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition.  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

  Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, and then restart and try again.  You have disabled the last extension would be suspicious.

  You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list.

• Windows Explorer crashes when you open any folder with MPEG2 files.

  WinXP SP3 - When you open any folder with MPEG2 files, windows Explorer crashes. If the folder contains only the MPEG1 files, it opens without a problem. We first thought it was a problem of media player, but we can not even click on a file to open it in media player.

  Hi kathyd,.

  ·        You did changes to the computer before this problem started?

  Since we do not know what is causing this problem, I'd suggest unanimous the event viewer on your computer and check the details in the window logs messages/error codes important related to the question, during the time where this problem occurs and after return.

  Event logs can help you identify and diagnose the source of current system problems or help you predict potential system problems.

  Access the link below to learn how to view and manage the event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  You can try to start both computers in safe mode and check if it can open the folder where the MPEG 2 files are stored and if windows Explorer crashes. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

  I hope this helps. Post back with the required information.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Windows Explorer crashes failed msvcr90.dll

  Friends

  I have this most annoying problem. It happens on my computer and the computer of a friend. I have Vista Pro 64 bit and my friend a Windows 7 Home Premium, also 64-bit.

  We both use the same two programs for a specific project, we want to do. A program is a data management program called FieldWorks, where export us the data in the format of LibreOffice. I think that this problem started during the installation of LibreOffice and then begins to export stuff in the program of FieldWorks.

  Very often, when we click on an exported file in .odt (LibreOffice) on the desktop, or simply click anywhere in a folder on the desktop, where we store .odt files, then immediately the Windows Explorer crashes with the following error message:

  Explorer Windows has stopped working. Windows can check online... Check online... The details of the problem are:

  Problem signature: problem event name: BEX64 Application name: the Explorer.EXE Application Version: 6.0.6002.18005 timestamp of the Application: 49e02a1e fault Module name: MSVCR90.dll fault Module Version: 9.0.30729.6161 fault Module Timestamp: 4dace4e7 Exception offset: Code of Exception 00000000000552d 4: c0000417 data exception: 0000000000000000 OS Version: 6.0.6002.2.2.0.256.6 locale ID: 1033 additional information 1: complementary 46e0 2 information: information additional 4ce498f1e2ebb3719af008d4ef97bedc 3 : 7 d 05 additional information 4: 729ac305dabb24e28fbe99019ecbbab7
  Also my friend and I get the exact same message and the same fault Module name and version. It can happen several times in a row, insofar as we cannot get to any of the .odt files in the folder via the Windows Eplorer window or desktop, but I got a remove the .odt file in a command window.  Otherwise just Explorer to crash. :-(

  I tried many things to fix this, among them:
  1. I re-entered the msvcr90.dll
  2. I learned that it is the program of MS Visual C++ 2008 that installs this msvcr90.dll and use it
  3. I removed all instances of MS Visual CC ++ Vista computer
  4. I removed all instances of the msvcr90.dll and restarted. Then I made sure that no file with this name has appeared again.
  5. even after that I still get this crash explore with this error message about this being the fault module msvcr90.dll!
  6. I used Windows find defective or missing files, sfc scannow. No gain.

  How this possible error, if there is no msvcr90.dll is left on the system? And no Visual C++ 2008?

  I then tried to reinstall MS Visual C++ 2008 SP1 Redistributable to see if that helped, but once again no change. :-( The same error came once again. This version of Visual C++ have not yet installed a version of msvcr90.dll but a msvrc100_XXX.dll

  Until I deleted the MS Visual C++ 2008 (and 2005 and 2010) of my system, I noticed that the existing msvcr90.dll was not even the same version that says that this error report is the version of the Module of fault!

  I am quite at a loss here. What can I do to solve this problem, which is annoying and time consuming? I could send one .odt files, someone at Microsoft to look at, or what?

  Thank you
  Calle2012

  The problem seems to be the shlxthdl_x64.dll:

  WARNING: Unable to verify timestamp for shlxthdl_x64.dll
  ERROR: Module load completed but symbols can be loaded for shlxthdl_x64.dll
  Failed to load image C:\Windows\System32\ieframe.dll, 0n2 error Win32
  WARNING: Unable to verify timestamp for ieframe.dll
  Probably caused by: msvcr90.dll (msvcr90 invalid_parameter + 70)

  The shlxthdl_x64.dll, which is at version 3.6.1.2, is a component of LibreOffice.

  The error that you are experiencing seems to be a known issue:

  https://bugs.freedesktop.org/show_bug.cgi?id=52078

  This problem can be fixed in an update of LibreOffice, so make sure you're running the latest version.

  If you are running the latest version of LibreOffice or if the error persists you can try the following:

  Go to the following folder:

  C:\Program Files (x 86) \LibreOffice 3.6\program\shlxthdl

  In this folder, right-click and rename the shlxthdl_x64.dll to shlxthdl_x64.old.

• Windows Explorer crashes when the click with the right button on folders

  My Windows Explorer crashes whenever I right click on a folder, any folder.  It is for me a "Windows Explorer has stopped working" then it gives me a warning 'Windows restarts.  Then he closes my Explorer window.  I tried many things to see if that would help and nothing has done so far.  Anyone has any suggestions on how to solve this problem or knows what could be the problem?

  Click right problems are very often caused by third-party programs adding entries in the context menu.  Here is a program that can help you manage these inscriptions: http://www.nirsoft.net/utils/shexview.html.  Here, another article written for XP, but it applies to Vista that may be useful: http://windowsxp.mvps.org/context_folders.htm.

  I hope this helps.

  Good luck! Lorien - a - MCSE/MCSA/network + / A +.

• Whenever I try to open a picture of the windows Explorer crashes

  Windows Explorer crashes and then restarts automatically

  Hello

  ·         Since when you are facing this problem?

  ·         Did you change your computer before this problem?

  Method 1:

  Try to disable the auto restart in case of system error and check if it helps.

  Refer to the section restart turn off Auto on the failure of the system of the below article:

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Method 2:

  Try to check the event viewer logs.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  Method 3:

  Put the computer in a clean boot state, and check if that helps.

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Method 4:

  I also suggest you to consult the article below and check if it helps.

  http://support.Microsoft.com/kb/950685

• Windows Explorer crashes on right-click

  I received a notification that my drive (d) system was low on space, but when I right click on it in Windows Explorer to see the properties, Explorer crashed and restarted. Other functions seem to be ok - what can be wrong?

  Is there another way to view the properties of a disk?

  Hello

  We must launch SFC (System File Checker).

  System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how run the tool (SFC.exe) System File Checker to scan your system for files and to repair the system missing or damaged files. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash.

  Follow the steps in the link below on how to run a scan of your computer:

  System File Checker

  Let us know what happens.

• Windows 7 Explorer crashes to copy the files from a browser to another Explorer

  I have a Dell laptop under Windows 7 Home Premium. I had recently opened (2) Windows explorers with the intention to copy some photos recently taken from my camera USB attached in a solutions Explorer to another Explorer. I slipped and fell, copied and pasted and in both cases, Windows Explorer crashes immediately after that I have drop or paste files in Explorer 2nd. I restarted twice but no change. I've been using this method of moving files from this camera and another camera for quite some time without error or incident so what changed, and more importantly, how can I fix it?

  Your timely help in this matter is greatly appreciated!

  Hello

  ·         You did changes to the computer before the show?

  ·         This only happens with photo transfer or any other files also?

  Method 1: Run the SFC scan and check if it solves the problem:

  http://support.Microsoft.com/kb/929833

  Method 2:  Start in safe mode and check if the problem persists:

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  If the problem does not persist in safe mode then, I suggest that you put the computer to boot and make sure that the software or conflicting drivers:

  http://support.Microsoft.com/kb/929135

  Note: Place the computer to normal startup by following step 7 from the link above.

  Method 3: I also suggest you create a new user account and check to see if it helps:

  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If problem does not persist new user account, then I would say fix you the corrupted profile by following the link below.

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  See also: http://support.microsoft.com/kb/976972

• Windows Explorer crashes when I use my DVD player

  Installed on my new computer dvd player. BIOS has been registered, but Windows 7 has not been. Updated firmware to update, Windows 7 found and downloaded the drivers. I can see the drivers in Device Manager, but when I try to read from the drive windows Explorer crashes. Tried uninstalling the driver to reinstall dvd, but windows explored hangs.

  DVD player is:
  TSST corp CD/DVGW-SH-S182D

  Hello Elizabeth,.

  Are you facing this problem while trying to access some particular CD/DVD?
   
  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows
   
  Try the steps and check them off below if it helps:
  1. Click Start, type regedit in the search box, and then click regedit in the list programs.
   
  If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
  2. Locate and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
   
  Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.
   
  3. in the right pane, click UpperFilters, and then click on remove.
  4. click on Yes to confirm the deletion of the UpperFilters registry entry.
  5. in the right pane, click LowerFilters, and then click on remove.
  6. click on Yes to confirm the deletion of the LowerFilters registry entry.
  7. exit the registry editor and then restart the computer.
   
  For more information, visit the links (these items can also be used in windows 7) below:
  http://support.Microsoft.com/kb/929461
  http://support.Microsoft.com/kb/939052

  You can also run the troubleshooter and check.

  1. click on the Start button and then click Control Panel.
  2. in the search box, type troubleshooting, and then click Troubleshooting. Click View all, and then click on play and buring CD, DVD and Blu - ray discs.
  3. follow the directions in the wizard.
   
  For more information http://windows.microsoft.com/en-us/windows7/products/features/windows-troubleshooting

  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
  Umesh P - Microsoft Support

• Windows Explorer crashes constantly on the new Asus

  I bought a new X53SV-SX288V Asus with windows 7 64 bit on it and after installing some programs Windows Explorer crashes constantly for some reason any...

  I have restored the pc to factory a couple of times now, hoping it might fix the problem, but it is persistent...

  Windows Explorer crashes often and sometimes it seems that the problem has disappeared, but then it happens randomly. When I restart the Explorer usually just, it freezes again and gives me the same error permanently after each restart of Explorer... it just crashes, restarts, block immediately, restart and so on...

  I don't know what to do. I'm not much of a geek...

  The thing is, the problem occurs only after you have installed programs. Not directly after the time I restore settings, is probably not a hardware problem (I think).

  Still, I installed an antivirus before anything else.
  First of all, I tried Comodo several times. Then Avira. And now I'm with AVG. Thus, all the programs I download should be good.

  Side note: programs Evernote who install are all widely used programs like CCleaner, Skype, iTunes, Chrome,... All of their own websites, so I do not understand how they are the problem.

  Is it possible that this is a problem material, even when the problem occurs only after you have installed (well known) programs?

  How to fix this problem?

  Here is the message that comes up with the error:

  -----

  Description:

  Stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Explorer.EXE

  Application version: 6.1.7601.17567

  Application timestamp: 4d672ee4

  Fault Module name: ASUSWSShellExt64.dll

  Fault Module Version: 1.1.0.27

  Timestamp of Module error: 4c7f631d

  Exception code: c0000005

  Exception offset: 00000000000051da

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1043

  Read our privacy statement online:

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  Just to follow up on the post of madtor.

  The shell extension which seems to be the cause of the accident is the ASUSWSShellExt64.dll:

  Fault Module name: ASUSWSShellExt64.dll

  Fault Module Version: 1.1.0.27

  The ASUSWSShellExt64.dll appears to be from ASUS WebStorage software.

  The same problem has been reported in the following link:

  http://Forum.asuswebstorage.com/showtopic.aspx?TopicId=205

  Try to update or if necessary, uninstall the software ASUS WebStorage.

• Windows Explorer crashes on Asus after uninstalling the game files.

  A couple of days, I uninstalled the games that came with my Asus U36S laptop and after that my Windows Explorer began to crash and restart - and recovery system does not work for some reason any.

  At first I thought it was a coincidence, so I tried to understand what could be the problem. I checked the third-party applications, virus, malware, tried clean restarts, restart in safe mode and so on and so forth. But the problem persists.

  After all the discussions Forum I could find on the situation through, I finally noticed that someone else had the same problem and solved it in re - install game files (OT here, final note: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-home-premium-corrupted-file-pintlgbimd/f39e62df-aaf0-4bfd-adbd-cd8e874a5297?page=2).

  Now, I'd love to do that too - but I have no idea how to do to get your hands on these game files. I don't have an installation CD (my laptop did not come with a CD-rom) and I don't even remember the names of the games that I uninstalled.

  Can someone help me with this? I would be eternally grateful!

  PS: I tried to call Asus about this, but they were less than helpful...

  A couple of things by looking at the Event Viewer logs.

  The ASUSWSShellExt64.dll was originally explore crash like this recently connected recurrent error:

  The failing application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
  The failed module name: ASUSWSShellExt64.dll, version: 1.1.0.27, time stamp: 0x4c7f631

  In addition, Chrome is crashing because of the iDeviceEx.dll like this recently connected recurrent error:

  Name of the failing application: chrome.exe, version: 32.0.1700.107, time stamp: 0x52ed6c62
  Name of the failed module: iDeviceEx.dll_unloaded, version: 0.0.0.0, time stamp: 0x4cde567f

  The information that you have posted on the grip, the location of the iDeviceEx.dll is as follows:

  LoadedModule [148] =C:\Program Files (x 86) \iMacsoft\iPod to PC Transfer\iDeviceEx.dll

  Can you try to go to the \iMacsoft\iPod C:\Program Files (x 86) to PC file transfer and right-click the iDeviceEx.dll and the iDeviceEx.dll and rename it to iDeviceEx.old

  Log off and reconnect again, and then restart Chrome and see if the same problem of hanging occurs.