Windows Media Player 12 on Windows 7 stops working after recovery from sleep mode

I have problems to make Windows Media Player 12 to run correctly after a system sleep (standby). It works very well after the maximum boot and for as long that the machine is not going mode sleep. It is only a problem with Windows 7 and Media player 12. All other Win 7 applications seem to work correctly. The system also works very well for Vista/Media player 11.

I installed my upgrade Windows 7 Home Premium x 64 as a new installation on a separate hard drive. This problem exists right after installation - no other software not added. I then installed all the updates MS available and the problem has not disappeared. I installed the OS a couple of times (including a copy of Windows 7 Professional x 64) on another hard drive too and the problem remains.

Media Player 12 works perfectly until the system goes into sleep mode - either by itself, or manually. When it resumes, Media player launches, but when you try to play something, he will only play the first couple notes of music and then freeze. Same thing with videos - it will get the first couple of frames played, and then hang. If you continue to stop and restart Media Player, eventually it will be totally suspended and after a few minutes the error "Server execution failed" message. At that point in the Task Manager, wmplayer.exe will consume is a complete base my Quad CPU (25%), do nothing. Sometimes, you can kill the process and take control of the back of the PC. Other times it crashes completely and the only thing you can do is to shut down the PC.

Media Player 11 under Vista Home Premium x 64 on the same PC works fine. I was never able to get Media Player 12 in Windows 7 to work properly after a standby/on standby. If I reboot, everything works fine so it seems to be that something related to a problem of sleep/recovery.

HP supports suggested restarting the service WMP network sharing.  That has not helped, but if I stopped and set to manual start, Media Player would play the sound/music but not video of several tests.  But if I stopped and began to WMP 12 a few times more the problem returns.

Well after working with the help of HP for several days, it seems to be something between the video card and card mother / BIOS between them.  At start-up, everything works well, but after the exit mode ensures, hardware diagnostics show a failure of local video memory.  Media Player is finally touched by it.  Doesn't a lot of sense to me that this does not happen under Vista, Win 7.  You have to return the PC to HP for diagnosis/repair.

Tags: Windows

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