Windows power white screen display features

Hello

My laptop runs Windows Vista Home Premium x 32. When I open the control panel/program/turn windows features on or off, he returned as a blank screen. Even if I'm still able to do the update of the window, but not all updates in the installed updates list up-to-date but they show in the history of the update as successful.

I think my problem is because I tried to install the System Update Readiness Tool for Windows Vista (KB947821) separately (not via the update of the window), but the installation has frozen 80% so I cancel the process. Netherless, the beginning of the configuration in step 2 of 3 100% at the farm. When I turn on the laptop (there no step 3 of 3), again, the update history shows that KB947821 installed successfully, but it's strange because I cancelled the process.

Now, every time I do the sfc scan, there is a list of errors in the reports of problem & solution indicating that: WindowsWcpOtherFailure3 and
WindowsWcpStoreCorruption error. Any idea what goes wrong with the system?

Hi Negis,

Follow the suggestions below for a possible solution:

Method 1: I suggest you to consult the article in the Microsoft Knowledge Base and check.

You receive the error code "0 x 80073712" or the "Windows features" dialog box is empty when you try to install the updates or components in Windows 7 or Windows Vista

http://support.Microsoft.com/kb/931712

Method 2: If the method above does not help then you may need to perform an upgrade on the spot.

Warning: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

http://support.Microsoft.com/kb/2255099

I hope this helps.

Tags: Windows

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