Windows XP don't reconise new wireless printer

My cousin has an old computer that is running Windows XP.  She bought a new wireless printer that works with his cellphone and the Tablet, but the computer does not recognize the printer.  How this can be solved?

No answer is possible if you do not identify the printer brand and model.  Here is the general answer.

Because an operating system - like Windows XP - cannot know the details of how all the hardware devices to work, manufacturers produce a small program that acts as an interface between the hardware and the operating system.  These programs are called pilots.

As operating systems evolve - Windows XP to Vista to Windows 7, etc. - OEMs must often change their pilots or to provide new drivers to work with the new operating systems.

At some point, the hardware manufacturer will decide it is more trouble should be the pilot for a new device compatible with an earlier operating system.  Considering that Windows XP was released in August 2001 - nearly 15 years - and that Microsoft has ceased all support for Windows XP in April 2014 - two years - would not be surprising if a new printer did not have a driver for Windows XP.

Tags: Windows

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