Won't hold a charge

I bought the Tablet hp 7 1800 for Christmas for my son, he said that he didn't like it bevcause, he died in fast so I started playing on it and it will not hold a charge for more than 30 minutes. No damage has been done and I load it every day that the Tablet is only 30 days. I have the box don't know if I can even return/Exchange now... Very disappointing and on top of that wall charger also quitting only 10 days of work in equity. I guess IM wondering if there is something I can do ?

Hello and welcome to the HP support community!

The HP 7 1800 comes with a charger that is rated to power 2, 000mA of electricity.  (2 Amps).

If you replaced the original with Charger provides less, it may not be fully charge the device.

I suggest you contact HP directly on these hardware failures.

To contact HP directly, click on this link: http://www8.hp.com/us/en/contact-hp/contact.html

WyreNut

Tags: HP Tablets

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