XPRT: Updated help with 4.1.15

Hello

I tried to install the latest update for my XPRT but it crashed during the process. I had to pull the battery to get back on and now I've lost all of the home screen. I see the status bar, but everything else is black. There is a lockscreen, but after I unlock the device, the screen is all black with absolutely nothing else that the status bar. Help, please! Only, I bought this phone last week. I think I shouldn't have interrupted the process of update.

You will need to hard reset according to the following instructions.

  1. Power off phone.
  2. Wait 15 seconds.
  3. Hold down the M and R , then press button walk / stop.
  4. When you get to the screen after the Red M logo, you will see a white triangle. Press @ .
  5. Go to factory reset with the volume keys. Make your choice with the return key. Accept the warning.
  6. Select reboot the system with the return key.

Tags: Motorola Phones

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