6520e: remove the hp ink cartridge

I have a 6520e printer.   My only previous went wrong and I tried new ink cartridges in it. It was still broken and I replaced it.   The new (same model) forced me to use the ink cartridges that came with it (ok), but now they are empty I want to use my previous full cartridges. It is said that they are protected and I can't use them.  Please help as you have done for others!

It's very urgent today and I hate to be held hostage by this printer when everything I do is with genuine cartridges I bought.

How to unprotect them and make it work today? Thank you

@david_rigg

I received your private on this msg. You use a printer that was replaced under warranty and you use genuine HP cartridges, I would advise to call HP hotline (they can send you replacement cartridges)

Can you please let me know how you go?, and if there is anything more I can help with

Ciara

Tags: HP Printers

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