8500 A909N

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• HP Officejet Pro 8500 A909n: HP Officejet Pro 8500 A909n - heads will not snap.

  HP Officejet Pro 8500 A909n - heads don't align.

  -replace the heads-get green light in the HP utility on both

  -replace the ink

  -reset printer.

  He's still not the alignment - mires look OK (2 and 3) with the exception of the verticle (focal 1) lines

  second line 3 game are a little out of the middle (vertical)

  Anything else I can try?

  Hey @bgflyer,

  Welcome to the Forums of HP Support!

  I see that you have some problems with the alignment of your Officejet 8500 first all-in-One printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve problems of alignment with your printer.

  If after the above, that you can't always line up, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet Pro 8500 A909n

  I have a HP Officejet Pro 8500 A909n I've had for a while.  Recently it from printing in pink even though my settings was to black ink only.  Then he stopped and started printing in black.  Want to know what caused this.

  Also, I wanted to know if in order to print in black so the color cartridges have ink inside.  I read somewhere that the carridges themselves must be in place, but he said not that the color cartridges must have ink inside.  I do not use color and don't want to buy new cartridges of color if I have to.

  Would like to help on these 2 points.  They can even be linked to the problem.

  Thank you.

  Hello @JCooper615!

  Thanks for posting on the HP Forums!

  You mentioned that the printer printed pink when you had selected only black print cartridge.  I'm not exactly sure what caused this, but I can provide a few suggestions that can prevent it from happening again.

  Its possible to print to the printer head needs to be cleaned.  To perform a printhead, cleaning the printer just tap the "setup" on the screen of the printer.  Once your menu setup press "Tools", and then press "clean printhead".  The printer will run the print head cleaning and print a report.

  Another thing that I suggest is to remove the printheads and clean them manually.  Sometimes the ink can fog up on the copper of the print head contacts.  This can cause a bad electrical contact and may result in poor print quality.  For instructions on how to clean the printhead manually, click on: http://support.hp.com/us-en/document/c01609042

  The printer takes 4 cartridges and 2 print heads.  The print heads are making to put ink on the page and they need to be replaced at any time.  If the problem persists, you may need to install a new print head.

  You also want to confirm if the printer needs color cartridges to print.  The printer requires all of the ink must be installed to be able to print.  If a color cartridge is empty, then the printer displays a message that it is unloaded.  The message will not disappear until this new cartridge is installed and will prevent you from printing.  When printing in black the printer still uses a small amount of color.  This is to ensure to don't clog the tubes of ink and the print heads do not dry out a lack of use.

  Some printers cartridges that have integrated print heads.  Some printers as the ENVY 5530 and Officejet 4630 do not require the color cartridge too be installed to be able to print.  They can print mode single cartridge.  So if you exhaust your colors you can just take it off and continue to print in black and white.

  Thanks again for the display on the HP Forums!

  Enjoy your day!

• 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

  I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

  I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

  Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

  Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

  Thanks in advance!

  Hello @rnegron57,

  Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

  You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

  I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

  I'll watch for your reply, I would like to know the results.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• OfficeJet Pro 8500 A909n Firmware update froze

  I was trying to update my firmware on my HP Officejet Pro 8500 A909n. During installation, the installation froze. I was connected via my USB to the printer. There was a progress screen on the LCD of the printer that shows the numbers 1-5 with small squares under each of the numbers that were either low-light or highlight according to what stage or the status of the update on that. There was also a progress under the numbers bar. The update in the impasse with the square under the number four was highlighted and bar ceased under the number one growth. After 3.5 to 4 hours waiting for the update to complete, I had to kill the process of updating. Try the update again the model search engine can not find my printer and the printer lcd displays a circle with a helping hand to 12:00 and below is a string "B8084644". I'm stuck. Have mercy on my soul... to help

  Sent you a private message.

• OfficeJet 8500 A909n scanned of the impressions of image reduced to 0.25 "

  I did a complete new installation of new drivers for intsaller version 14.0. Scan solution Center (8.5x11.0"using the bucket, original in the upper right corner) looked precise and saved as a picture. PDF file.  I then printed with Adobe Reader and Readiris Pro 11 and they both printed the reduced image "1/8 on all sides (sometimes 0.25" up and down) - I could now see the page border line that wasn't in the picture displayed by the Solution Center scan (I have crops 8.5x14 in 8.5 x 11).

  How can I get an exact copy as what I get when I use the 8500 as a manual Copier?

  Shane_R HP provided the following information:

  It is not a question or a problem with the duplexer.  It's just how it works.  The duplexer reformatted the verso of a print out differently than it does the front.  Inkjet printers, it leaves space so that the ink will not smear.  Laser printers, it leaves space to avoid the toner smears.  It's just the way is designed the duplex function.

• reset password EWS 8500 A909n

  I had to wipe my hard shore and reinstall my OS (win 7) and all my etc... purpose of drivers somewhere along the way my data Roboform got deleted, so that is where I kept all my passwords etc. So now I can't enter the settings on EWS on my first OfficeJet 8500 (A090n). I rarely go there but since I did a re - install I want to make sure that everything works...

  I don't even think I had a password on it, but the default admin / _ does not work... so I think I need to rest it. a total HARD reset... I just do not know how to do this.

  Unfortunately, the stbrown54, this product doesn't have a password for the built-in Web server recovery. Once it is set, there is no way to recover or change the password without knowing the original password.

  Sorry

• OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

  How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

  Thank you

  FredVe

  Hello FredVe

  The following can be found on page 91 of the user manual. (Officejet 8500 manual)

  To change the settings of the device control panel

  1.

  Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

  2.

  Select the setting you want to change. You can change the following settings:

  •

  View PC hostname: displays the name of the computer that is configured for

  administer a Fax to PC.

  •

  Turn Off: disable the PC Fax.

  NOTE:

  Use the Solution Center to turn Fax to PC.

  •

  Disable Fax print: choose this option to print faxes as they are received. If

  you clear print, color faxes will be always printed.

• 8500 a909n scan & print of Readiris Pro 11 and Acrobat 10.1.3 is distorted

  Scan doctor says everything is OK, but Readisis 11 pro and Acrobat 10.1.3 scans fall dpi required (600-> 300) and when the scan is printed, the image is shrunk and 0.5 "white space is added at the top and bottom. Said update drivers are up-to-date (Windows 7-64 bit, HP a909n, Readiris pro 11, & Acrobat 10.1.3). Kaspersky full scan shows no virus. Readiris is unable to find the edge unless the page is in the middle (flat). See the native mode is defined, but no properties don't pop up. . Properties continue to change at random analysis from page to page (front and back).

  It's the thing.  It is not a question or a problem with the duplexer.  It's just how it works.  The duplexer reformatted the verso of a print out differently than it does the front.  Inkjet printers, it leaves space so that the ink will not smear.  Laser printers, it leaves space to avoid the toner smears.  It's just the way is designed the duplex function.  I'm sorry.

• HP Officejet Pro 8500 A909n - Windows 7 Driver needed!

  Hello

  I just bought HP Officejet Pro 8500 A909, and he does it not install on my Windows 7 RC1 installation. An updated driver is needed.

  I wonder if there is no known workaround solution? I tried compatibility mode and run as admin, comes to about 90% ish and - error.

  How can I be sure that HP will make a Windows 7 driver for this model, if I need to return it as soon as POSSIBLE.

  Thank you

  Message edited by MiahX on 07/06/2009 10:20

  @ellirdad. I'm 100% agree with you want HP to solve the driver problem. It's quite maddening.

  If you download and use the basic driverset, it works very well (I use Windows 7 RC1 x 64).  This is after forcing it to run in compatibility mode, of course. You can scan, fax, etc. Works very well.

  I tried to install the driverset full and also had the problem where it would freeze at 96% and eventually times out. I was bored and deicided to make an investigation of the sound problem have is a file named flash9f.ocx. Apparently, he's trying to 'register' this file with Windows and she fails. I have not dug too deep, but I tried to download and manually save the flash9f.ocf and there still no, then who knows. I hope that HP will get on the ball and give us some Windows 7 drivers soon.

  Message edited by Method2Madness on 08/19/2009 10:53

• 8500 a909n AIO wireless scanning

  Printer print wireless.  Network works.  There is a second computer that also prints the printer wireless.

  Problem: HP says printer solution center is disconnected, so I can't scan.  Even when I press the button Setup on the PRINTER, it is said to use digital repository configuration wizards in the solutions Center to implement this feature.

  If I use the HP printing software and doctor Scan, the printer will scan and pass the test.  Once I leave the doctor Scan software, the printer won't scan.

  Is it possible to get a new version of the HP Solution Center that works with Windows 7?

  Is there a better way to print and scan wireless?

  Any help would be appreciated.

  Tony

  Great!

  I followed your instructions and everything works fine.  Printer scans and print wireless.

  One thing, though.  You can get HP to find a way to go through this process without having to enter a mode 'clean boot '?  It takes more time I need to.

  Anyway, your help has been invaluable.

  Thank you, again.

  Tony

• 8500 a909n all-in-one: could not find a way to install the HP Solution Center after upgrade to win 10

  Grateful for help in finding a way to install the HP Solution Center after upgrade win10.  The installation CD original will not auto-run and when seteup.exe forced to run from the DVD, offers 'output' as the only item on the menu.  The HP support web site offers only the "HP Print and Scan Doctor for Windows" I have installed and tried to run several times.  Pretty frustrating.  Prints OK from normal applications, but am really struggling to analyze.  Any help appreciated.

  I have a 8610 who worked during the first weeks perfectly under windows 8.1.

  After the Win 10 update, it does not work.  The installer who "sees" the printer on the wireless network, impossible to install drivers or programs.

  Hate to say it, but I think we're out of luck until HP fixed their software.

  Very ironic because they don't have that tell of these printers are compatible with Windows 10 messages.  Technically, that's true; It is their software that isn't.

• HP OfficeJet Pro 8500 A909N: OfficeJet Pro 8500 power Module

  The printer does not turn on, the power adapter light flashes on and outside, light sweep under the glass of the scanner blinks in sync with the light adapter and the power button does not work. When the power cord is disconnected from the printer, but remains connected to the AC, the light on the adapter continues to pulse.  I was wondering if this indicates a failure of the power adapter or a more serious problem with the printer itself.

  Skulker wrote:

  The link you provided describes the problem experienced, but unfortunately the solution wasn't able to resolve the problem. When the module is plugged in AC, the light flashes on and off for the module seems to be defective, perhaps victim of a power surge or slump.  Thanks for your help.

  OK, so change the power adapter.

• After the installation of 8500 a909n printer works wireless for a few months and then quit?

  Wireless worked for two months after the installation of replacement printer, then he stipped works, but still compatible with USB. Technical support phone could not operate either. What should do?

  Nothing that I said. The printer was a replacement for one that would not connect at all, then the tech team India talking my client through cannecting it then a few months later it stop responding wireless but worked hard when the USB is connected. I was able to remedy through the convenience store a couple of times and selecting the difficulty of choosing the default printer for the correct choice rather than the fax machine. I chose HP officejet (network). Thank you for your time.

• Windows 8 - Office Jet Pro 8500 A909n

  I spent hours trying to get the printer to work after the Windows Installer 8... 2 hours with the Microsoft Support and they eventually gave up and said come on the HP web site and ask for help.

  Hi NoPrinterBill,

  Did move you from Win 7 to 8 Win?

  If so, was the printer installed on Win 7 before you upgrade to win 8?

  Run the utility below to remove the printer from the system and restart the computer before you try to reinstall the printer. There is a link below to earn 8 features complete software and the drivers below.

  HP Officejet Pro software and driver removal utility

  Win 8 - HP Officejet Pro Full Feature software and driver