After you insert the disc in the drive, the system does not recognize f

* Original title: Windows Media Player Windows 7 problem

After having inserted the disc in the drive, the system does not recognize f indicating that a disk has been inserted.  Rattling coming from player. HP Pavilion Notebook g series

(Moved to music, photos and video)

Hello

Welcome to the Microsoft community.

According to the request, I understand that your system is unable to recognize the F: drive after inserting a disc. I appreciate your efforts to solve this problem.

The issue could be due to one of the following reasons - the drive might be bad, might have a cable loose or slight corrosion on the contacts (usually for a laptop) and other issues.

Given the clicking of the drive I suggest you to clean the optics on the drive by wiping with a barely damp q-tip.

If there is a possibility of cables in bulk. I suggest to remove the power supply, then make sure that the cables at both ends. Remove and replace firmly. For laptops, you can often clean power and contacts data with a pencil eraser.

  1. Open the Control Panel.
  2. Click on Device Manager and select CD/DVD.
  3. Double click on the drivers tab.
  4. Click update drivers and right click on the Uninstalldisk.
  5. Reboot- it will refresh the default driver stack.

See the following Article in the Microsoft helps solve problems with CD or DVD drives.

https://support.Microsoft.com/en-us/mats/cd_dvd_drive_problems

See the Microsoft support Article for CD or DVD drive not recognized by Windows or other programs.

https://support.Microsoft.com/en-us/KB/314060

Try these steps and let us know the results for assistance.

Thank you

Tags: Windows

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