Application Manager is not detect applications installed separately

I have Acrobat XI PRO installed and Lightroom already installed 4.3 but application manager does not detect them and it will install a SECOND! a copy of it on the same computer. Yes, I tried just to see if he would. I wonder if Adobe will solve this problem. If you install a program separately from the Manager, you would think that the programme would beable to know its there. I had just installed Lightroom 3 copies to see if he would, and of course, it was too stupid to know better.

Hi DrCheeks,

Currently, Adobe Application Manager does not detect the facilities that were installed using different Adobe ID (only the current), and this can cause the behavior you describe. It's something our developers know and will change in the future. The current workaround is to uninstall applications through the operating system, control panel > programs and features (Windows 7) or Mac HD > Applications > utilities > Adobe Installers (Mac OS X), then reinstall via Adobe Application Manager with the current Adobe ID.

-Dave

Tags: Adobe

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