B210a

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• PhotoSmart more B210a: how to remove a ghost printer

  I tried to install wireless a B210a on a home network. I finally gave up that effort, for reasons that I won't go into this thread. I decided to go back to a USB connection. First of all, a bit of history.

  This printer has been used in this household for about 3 years. A person who had knowledge a bit these things here performed the installation, and it never got the connection wireless set up. This person is now out of the picture, and I was managing IT chores.

  My first step was to uninstall the printer and try again.  Before I did, I noticed he seemed to have two instances of the B210a on the system, but in devices and printers, one of the icons has been grayed out. I deleted both. I also deleted all programs HP printer software.

  Now, I have reinstalled the printer with a USB connection. I found it weird that the printer installed as 'HP PhotoSmart Plus B210 Series (copy 1)', but I let that slide. I opened a Word document for a series of tests. In the print dialog box, I was surprised to see two lists of the same printer again! See the additional printer with exactly the same name, less stuff "(copie 1) '." To add to the confusion, it also displays a message: ' error - remove: 3 documents pending. "

  Huh? What happens here? How to remove these three documents, and how do I get rid of the ghost printer?

  Hello and welcome to the community of HP @Caesar1948,

  I understand that you are having trouble installing your HP Photosmart Plus. I'll be happy to help you.

  To resolve the error message "error - delete: 3 documents pending ', below, I've posted a link to a document that offers solutions of troubleshooting on this issue.

  HP printers - print jobs stuck in the print queue (Windows)

  Regarding the 'Phantom' printer, see the link below. This document provides instructions on how to uninstall the printer software and remove the printer from the list of devices.

  HP printers - uninstalling the software of the printer (Windows)

  Please try all the steps in order and get back to me with the results. If this helps will testify for my answer before hitting the 'thumbs up' below, or c lick the 'Accept as Solution' button if I helped you reach a solution.

  I hope this helps and have a nice day.

• incompatibility of paper B210a

  "I get the ' error ' on my b210a paper size mismatch. I checked, changed and reset my paper is A4, but it keeps giving this message. I can copy/scanning, a letter or a document, without any problem, but can not print a document.

  I did everything on the forum links. Any device I use 6 Iphone, ipad, mac, it's the same thing every time. I'm not trying to use a custom paper and who have always used the same type of paper (80 g/m2 A4 hp) and used the same program (pages on Apple). I have updated the firmware (there is no update for the printer) it just suddenly stoped printing of new documents.

  Then... went to another not hard reset, no change. Then decided to look inside and check each possible sensor and rub clean inside (much ink where ink cartridges Park) opened the rear... broke up a guide or two (not recommended)... fixed a guide or two, then put back together. It works again and wallah! Print as before. My good old faithful B210a is back and free fantasy.

• B210a Photosmart: Update software install stalls / hangs up trying to establish a network connection

  On a Pavilion p6340f, I have installed the software update driver for the printer B210a Photosmart Plus to go with Windows installed 10 (all updates installed successfully).    Installation crashes when searching network environment. Printer is on and accessible on a portable Windows 10 separate network.   The software works on laptop after repeated tests (finally put in place), but I can't do on the desktop Pavilion.    Print and scan the doctor search network and printer with no problems.  Firewall is not a problem.

  Hello
  
  Thank you for using the HP Forums.
  
  Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?
  
  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...
  
  Let us know if it works!

• Photosmart HP B210a more: HP Photosmart Plus B210a shows a blue screen with error B8145558 and restart.

  For two weeks now my HP Photosmart Plus B210a was wrong to behave. Until that time, I was a happy user, but since it says there is an error in the printer and that I should turn it works again.

  Putting out voltage is actually not possible using the button, as this will trigger a reboot, ending up on the same screen as before. During the start cycle, I have a brief moment where I can access the regular menu before it shows a blue screen with the B8145558 error code. 2 seconds after it is shown, a white screen appears with the title of printer error and the message to reboot.

  So far, I have cleaned the print head and the connections of all dirt and residues. I even managed to start and finish in a copy process, before it gives me the error. However, the error will come, and then it's over.

  Someone has encountered this problem before? Currently, I find only 1 reference to this error in Google and not on this site. Any suggestions that I could try?

  Hi @kootstra,

  From your description, I suspect there is a problem with the firmware that may be irreparable. We can try a reset, but because the printer will not stay on very long main screen until the error appears that we are not able to access the menu of support, we need to reset.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP B210a Photosmart: not black not printing

  I read all the similar posts on this problem but still can not my black printing ink.

  I was to have absolutely NO problems printing, but needed to replace my cartridges.  Did, with the new ink HP 564, but now the black does not print.  I replaced the black with a new cartridge.  For the color ink levels are now less than half (from all the pages of diagnostics, impression I guess), the black is full.     I did everything what I can do. all instructions from HP, including soaking them head printing (only once).  I get the error 'ink system failure' and when I try to align the cartridges, it still fails.   When I reset the printer, I get error Oxc19a0013 and follow all the instructions to resolve the issue.   After all this, I resorted to buying a new print head, but I always meet the same problems.  Help, please.  Maybe it's time for a new printer thanks for any help.  It seems that it is a fairly common-HP problem can something to help?

  On a hunch, I turned everything off-router, modem, PC, printer.  Now, the prints in black, but the colors don't. The estimated ink levels are OK.  Copy and print are the same black only.  He keeps asking me to realign the print head, I already did several times.   What happens here?

  Hi @PB14,

  Welcome to the HP Forums!

  I understand that the black ink is not printing with your HP B210a Photosmart on Windows 8.1. I'm sorry to hear that, but happy to help!

  I suggest the following guides:

  1. Printer prints a blank Page or does not print black or color ink for HP Photosmart Plus e-all-in-one (B210a, B210b, B210c and B210e) printers.
  2. " HP printers -"Problem with print head","printer failure,"'Ink system failure,' or ' 0 x ' r a 'C2 '.... "Displays Message error.

  Also, I'd take a peek at this video:

• Photosmart Plus B210a will not touchpad as missing HP Solution Center scan

  Hello

  I'm on Windows 7 Professional 64 bit

  I have a Photosmart more B210a

  For 18 months he has been fine, but now the HP Solution Center disappeared.

  I tried to uninstall and reinstall.

  I did both the original disc and then using the software "full feature", but the Solutions Center is nowhere to be seen.

  I use the wireless printer and everything works except that I can't use the touch pad to analyze, because there is no way I can activate it.

  So, how can I get the HP Solution Center - please, do not say reinstall as I did 5 or 6 times using the drive and the software PSB210_231.exe.

  Thank you very much

  Mike

  Thanks again

  I'll try that as soon as I get home

  Mike

• analysis of the issues of b210a

  I recently bought a new laptop Dell with Windows 8.je have and have had several years in a HP Photosmart Plus B210a.  My laptop "found" my printer because I never installed; However it does not apparently include the scan.  "I can't locate the scan on the laptop and whenon theprinter, I scan the computer, I get message that needs to enable users of window ' scan tocomputer.  What should I do?

  Hi retiredNana,

  Welcome to the Forums of HP's Support.  I understand that since the upgrade of your laptop that you are unable to scan using your Photosmart Plus B210a printer.

  To use the scan software, you need to install the full software features and drivers for the printer.  When your computer 'found' the printer because Windows comes with a large number of base for different printers drivers.   I would recommend that you follow the steps of the How to find the best Windows 7 or Windows 8 Driver for my printer? document.  It will guide you in the Install Wizard of HP printer download that will help you find the right driver for your printer.

  After the installation of the printer, please use the document a 'connection error' or "Computer no. detected" Error Message appears when trying to scan from the printer control panel .  Please follow the steps in the fourth Solution, found in the Windows 8 section and subsection of the network.

  If you are having problems with the above, please let me know at what stage things were going wrong and how the printer is currently connected.  Please also let me know if you want to change the method of connection.

• Photosmart Plus B210a print or copy black

  My B210a Photosmart more to print or copy in black mode 'Copy' or 'Print PC'. Black cartridge is almost new and has worked for 2 weeks; color cartridges are between 25% and 33% of ink left. Colors will be printed, and there is no error message. Wireless printer works from a PC with Windows Vista.

  Help, please.

  Hi, if the printer is on a thing of warranty that may be worth soaking the print head...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

  Can you please let me know how you go?

  Thank you

  Ciara

• HP B210a Photosmart: HP B210a Photosmart drivers?

  My new laptop will not install my printer B210a Photosmart.  It is on the same wireless network and can be seen, but cannot find any drivers online.  I tried to get drivers from the HP site, but this just links to a page that doesn't seem to have any downloadable content... Full administrator rights on the laptop so I do not understand the question

  The printer works perfectly fine for printing via the e-mail address or any other device in the household, but not from my new laptop

  Hello

  Download the drivers for your printer from the following link, then run it and follow the installation:

  http://ftp.HP.com/pub/softlib/software12/COL34268/MP-109398-3/PSB210_1315-1.exe

  Please let me know of any problems,

  Shlomi

• Drivers for Photosmart B210a under 64-bit Windows 8

  Does anyone know when drivers for the B210a Photosmart under 64-bit Windows 8 will be available?

  Hello

  Please check your printer from the following list:

  http://h30434.www3.HP.com/T5/Windows-8-release-preview/Windows-8-driver-information-for-LaserJet-ScanJet-and-other/m-p/1856247/highlight/true#M703

  (a) your printer IS in the list: wait, it will come.

  (b) your printer isn't in the list , you will have to wait longer and it may not come.

  Kind regards.

• Photosmart more B210a no impression and the poor print quality options

  I have a Mac running osx10.9.4 and a connected wireless, B210a printer all-in-one. Everything works well until a recent update that removed all the printing options (color / gray scale / etc. of paper type and print quality)

  The last thing to print very well were some photos in July. Since then whenever I try to print, the black is so fake and colors too bright - almost as if she always strives to pring on photo paper. When we do a re alignment or own heads, prints in black as it should, but every other time, it is terrible. I am a independent and I occasionally print estimates out to customers... but I can't at the moment.

  My son has the same problem with the same printer of his macbook (unknown model / system information)

  Don't know what to do and don't want not throw everything out the window in a fit of anger... Please help!

  Hello

  Welcome to the Forums of HP Support!

  Sorry to hear about the recent issues with the B210a Photosmart on Mac 10.9.4. The printer will copy without any quality problem?

  I would try the following on the Mac;

  1. Reset the printing on Mac system. (Mac OS x: how to reset the printing system)
  2. Repair disk permissions (ignore the statement about 10.7)
  3. Download and install this: v.2.16.1 for OS X HP printer drivers.
  4. Add the printer using print and scan from system preferences.

  Let me know if this helped.

• Photosmart more b210a

  I had my B210a Photosmart more for awhile & went through several sets of ink cart.  However, after the last cartridge change, something strange happened.  I do a lot of printing labels, & the printer began to print about ¼ "too high, to align with the grid of the print.  It does now, on every print job.  It seems that the paper is not synchronized qued. with the print job, & picks it up just a little too late.  The first line on any job 'print page' is split in two, on the top edge of the page.  It was always perfectly aligned before.  This is the first problem I've had with this printer, otherwise, it was just great!

  Jason;

  I've tried it & it has not corrected the problem, however, while there, I found a button that says "default printer"!  Ta - Jean Pierre, back to normal!  Thank you very much for the help.  Because even if this didn't solve the problem, I found the button restore everything by working on your suggestion !  I had spent several days trying to troubleshoot & fix the problem in the computer program, & this button does not exist here!  Have a wonderful day!

  Thank you & God bless;

  Jim

• Printer B210a

  Someone help me please.  I have a B210a printer that worked all just great, until I upgraded the software.  It's wireless. Now, I can't use the printer.  I reinstalled the software for both the CD and the web at least 5 times and it still does not work.  I'm not a novice at this stuff, but this one has me.  I stopped the firewall, I disconnected and reconnected the printer, I have checked my Windows 7, reinstalled the old software, ensure that the drivers are in place (and they are)...  All shows that it is connected wireless and send a test print and it works...  But the scanner shows that it does not work or I can print anything from my office (wireless).  And yet when I use the scanner itself, it works or printer for cards that I insert into the printer... it works.  The wireless shows that it is connected through the test and information page.  Did it just happen?  I regret using the software upgrade I downloaded everything went to pot right after that.  The page of the device indicates that this printer on 'a' fine, drivers are 'a' very well, but nothing works.  Thanks for any help you can give.

  I think I found the problem.  HP wants to update your software for older hardware.  So once you do, your old printer no longer works.   It's a shame that they don't care of obsolete equipment (according to them) that may be only a couple of years.   This printer B210a fitting my needs perfectly.  Planned on their part obsolescence.  Well it worked... since I have so many cartridges that I had to buy a newer model yesterday.  Printers that use ink 564 going on the road.  Note balances. By the time he arrives, I will have 'filled ink 564' enough times that I spend Epson or Canon.  I knew I should have bought an Epson.  My fault completely.  And I should have realized that HP make their money on ink printers.  At the time when my new will... Epson is it.  And PS: do not update your software.  Be happy with what you have.

• I just bought a Photosmart Plus B210a printer/scanner

  How to print on both sides of the page with my printer B210a?

  I tried with limited success.

  I print the odd pages, turn the printed around pages and put them in the feeder, then print the even pages.

  This translates into OK printing pages, but pages are in reverse order! for example, page 64 ends on the back of page 1.

  I need to reinstall the odd pages before you put back them in the charger?

  It's OK... I found the answer my self experimenting.

  The solution was to click on "Reverse the Pages" when you print the even pages.

• HP Photosmart Plus B210a won't come out of power save mode.

  The printer works fine until it sits awhile and goes into 'power saving mode'. Nothing it comes out that mode except unplug the power cord and back running the printer. I disabled the: power saving mode and have had no problems. Is there a fix so I can turn the: energy safe mode: back on?

  I have a HP Photosmart Plus B210a and it's brand new. I am using Windows 7 32 bit and I get no error message. When I ran the HP print utility, all checked in green except when I tried to print a test page and test page remained in Quebec and a red X.

  Technical support told me that the problem was a hardware problem. They sent me a new printer!