BlackBerry Smartphones Blackberry Desktop Software and Palm Desktop v6.2

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• Differences between the version of BlackBerry Device Software and platform. Help, please...

  Hi guys!

  I'm really confused... Help, please!

  We have developed applications for our customers. We tested with our BB8700 and it works fine.

  We used JDE4.2 for development... and we think that it will work on v4.2 based handsets.

  But our customers wrote that it works on v3.7. Why? Is this possible?

  I looked at the information about my 8700 device and then noticed: v4.2.1.107 (platform v2.3.0.84)

  -What are the differences between the version of BlackBerry Device Software and platform?

  Possible customers spoke of version 3.7 of the platform?

  There is a list of the devices, where we can find the version of BlackBerry Device Software by BlackBerry device model?

  Or where we can find information about the models of devices that will support our application?

  Thanks in advance!

  AFAIK there is no version 3.7 platform.

  Customer talking about the OS version.

  So, if they have the device OS version 3.7 you must use JDE JDE 3.6, 3.7 or older.

  Or take updated device OS if the necessary software is available.

• I could develop Java Application for Blackberry device software version 5.0 to 6.0 JDE

  Hi, expert,

  I saw this line of the ' BlackBerry Java Development Environment - 4.7.0 - fundamentals Guide'.

  It is said:

  ===============================

  With each major version of the BlackBerry Device Software and the FMV of BlackBerry, Research In Motion includes the
  corresponding Java API and version of the BlackBerry® Java® development environment. The version of the BlackBerry device
  Software determines the version of the BlackBerry® integrated development environment that you can use to develop
  applications. For example, RIM released BlackBerry Device Software version 4.0 and BlackBerry JDE version 4.0 in even
  time. BlackBerry JDE version 4.0 supports APIs that were introduced in BlackBerry Device Software version 4.0
  and BlackBerry JVM version 4.0.

  The applications that you create by using BlackBerry JDE Version 4.0 only work on BlackBerry devices
  running BlackBerry Device Software version 4.0 or later.

  =========================

  The last sentence talking about version 4.0 of JDE. I think that would mean that I could not develop a java application on JDE 6.0 for Blackberry 5.0 version of the software, even if I do not use any new API to 6.0. However, it seems to me that it is a useless limitation. Could someone throw some lights on it?

  I'm going to agree with superdirt here.

  I have the 5.0 OS update of applications work well on OS 5.0, 6.0 and 7.0 of the OS OS phones.  I try not to recompile for levels of the OS, if I can, and so far I've been perfectly safe with OS 5.0 running on the later levels of the operating system.  So you should be able to get away with just using OS 5.0.

  Not that it is important for you, but I just thought I documents some historical information about level changes.  .

  As far as I know it 2 change cod in the file format, one to the 4.0 OS and the other in OS 4.2.  Therefore, if you want to run anything in OS 6.0 or above, it must be compiled in OS 4.2 or higher.  Again, I have applications compiled to OS 4.2 running on OS 6.0, without no problem devices.

  There have been changes to the API - the result is that the code that works in OS xx does not work in OS yy where yy is after xx.  I hit a few of them and have so far managed to rework the code so that it works very well on both levels of the operating system.  In general it is things that I do wrong anyway, as the older operating systems (from memory) are not as strict on when the event Thread must be used.

  The problem with OS 4.7 compatibility is an impact and to get more of this, for devices touch screen only, I compile using OS 4.7.  If an application that uses only the functionality that was available in the OS 4.2, I compile on OS 4.2 for non touch screen phones and OS 4.7 for touchscreen phones.  And everything works fine.

  I hope this helps.

• Language Input Support section missing Desktop Software and blackBerry Smartphones

  I'm trying to remove some languages of my Torch 9850. I recently spent the unit from a torch defective 9850 in a replacement as new from Verizon. Entering BDS V 7.1.0.41, loading Applications gets me only for the applications that I installed from Blackberry World, but it does give me no other options as he used to do the last time I needed to change the language, which was in February, two months ago. I checked for software updates and the BDS and the 7 OS is up-to-date (OS7 v7.1.0.755 platform 5.1.0.553). I repair, BDS installed and installed with no luck. Ideas? Win8 laptop now and back in February when was the last time this option was required and run successfully.

  Thank you!!

  Hello

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS exact package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now, try again.

  Good luck and let us know!

• Problems of desktop software and BlackBerry Smartphones Blackberry Media Sync

  I bought a new laptop (windows 7 64-bit) and downloaded media sync + desktop apps from the blackberry site software, after installation I plugged my blackberry and he asked me my device password which I entered (or so I thought) and it turns out that the password is incorrect, even if it's the only one I use to unlock when my phone is password lock!

  So, my phone resets and then restarted but decided to restart with a wiping bar instead of the loading... bar so I have no contacts/bbm contacts and all the stuff stored on the device has been cleared...

  Y at - it anyway re proceed as he had some important information before wiping randomly...

  Thank you

  Hi and welcome to the Forums!

  You have stumbled into one of the most delicate things BBS. For security, you can assign a device lock password which, if your BB is lost or stolen, will take care of wiping the BB correctly clean once someone fails to enter the password too many times. This password is also, as you have learned, required when you attached to the PC.

  The thing that happened is that the password you typed on the PC keyboard was not him you have assigned to the lock of BB. Even if you thought that you type the right keys, you weren't. The BB keyboard is so small that each key has to do a lot of different functions, and they change according to different control keys (alt, caps, etc.). Therefore, when you created the password on the BB, you thought that you type one thing when you were actually typing something completely different. When you attached to the computer, that you have entered the same thing that you thought that always typing you on the keyboard of BB... but this was not correct, as the PC keyboard and the BB keyboard are different. After that you have not 10 times, he dutifully wipe it all away from your personal data (this thing of security measure). One thing that you could have done, before reaching the 10th test was to untether, then enter the password on the BB keyboard - which would have reset the counter to zero (this is the same counter regardless of the method of entry).

  So, when you then create a password, pay special attention to the real characters that are sent when you do so... you'll be surprised by what the real character is. You should get a moment to see each character in the clear before it turns into a *.

  Now the sad part - there is no way to "undo" what happened. If that were possible, then this security measure wouldn't be worth much. Where you are now is to "start over". But at least now you have learned (the very hard, I admit it) one of the difficult things to own a BB.

  Good luck!

• BlackBerry Desktop Software 6.0 Smartphones - cannot sync and cannot uninstall

  I did the upgrade and could not synchronize.  Forum said to uninstall older versions. BUT whenever I try to uninstall 5.0.1 or 6.0 I get this error:

  ERROR 2738 could not access VBscript runtime for custom action.

  Someone know the solution.

  Thank you

  Seems to work now. JSanders found me the solution for the problem of uninstalling VBscript (see above messages).  Then once I uninstalled all (lower bits) of the blackberry software and reinstalled 6.0 it works now.

• BlackBerry Smartphones BB Desktop software will see Torch 9800

  I installed BlackBerry Desktop Software 7.1 (twice from different sources) on my Windows 10 PC.

  1. after starting, I always get the request to connect the BlackBerry smartphone. I did with a USB cable, the application does not disappear.

  The Blackberry is recognized, Windows Explorer opens and displays the files on drive F:\

  2 blackBerry Desktop Software is worrisome to running applications. 2013 Outlook gets an error after certain actions (I close it), same Excel application is destroyed.

  3. I use the Windows Firewall and Avast Antivir. If I turn it off, there is no difference.

  4. There are the 'BlackBerry Device Manager' three times running background processes.

  Are the only things I want to do: get my list of Outlook contacts, possibly calendar or software updates.

  Y at - it an alternate option to load the list of contacts to my BlackBerry Torch?

  Thank you for your help

  MOD EDIT: Subject changed to reflect a new topic

  An Assistant came and did all right!

  Everything works very well, I don't know why and I don't really have the time to research.

  If it was a human sorcerer thank him/herself.

  Norbert

• BlackBerry Smartphones in need for Bold 9700 BlackBerry Desktop software

  Hi all
  I need the link to download the software of BlackBerry Desktop for bold 9700:
  -
  BlackBerry® 9700
  Smartphone (3G, Wi - Fi)
  6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.88.664u

  Concerning

  BlackBerry Desktop Manager takes in charge all Blackberry handsets and the Playbook.

  You can find more details on the Windows version here - http://btsc.webapps.blackberry.com/btsc/microsites/msbrowse.do?UMBrowseSelection=SG_BLACKBERRYDESKTO...

• BlackBerry Smartphones Palm desktop vs BlackBerry Desktop

  I am trying to understand desktop software for BlackBerry. As much as I can see has no user interface is simply a backup of the data entered on the BlackBerry? All data are entered on the handheld device not the desktop softwar.

  Palm desktop UI has a fully visible calendar and other tools. You can enter the data on the desktop or the Pocket PC that allows to synchronize the phone and vica-a-versa.

  My understanding of the BlackBerry desktop software is correct? -MikeT

  Hello

  The BB Desktop Software is designed to synchronize data between the PC and the BB. Its function is to backup and restore application, synchronization, loading, transfer of information between BB and a Palm tree, for example, and if you can

  a Media Manager. You can enter the data calendar, addressbook, texts and memos on the PC and synchronize the two devices.

  So there is a similarity. Give me a minute and I'll give you PC programs supported for desktop software.

  Here is the link of the supported programs:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=SAL_Pub...

  Please let us know if you have any other questions.

  Thank you

• BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

  Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

  -the latest version of the BBDTS software.

  -restarted the pc (Win7x64)

  -restart the blackberry

  -tried a different usb port

  Nothing has worked. It seems that the blackberry connects to the pc OK

  Any ideas on how to get a connection established

  Thank you

  Hello!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• Updated December 14, 2012 Smartphones blackBerry desktop software

  Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

  I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

  What happens with RIM?

  Hello

  There are some possibilities... but why not try it to see if it clears things upwards:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

  Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Desktop Software said 'connection '.

  I'm trying to back up my blackberry and it keeps saying for the last 30 minutes connecting to the right of the bottom of the screen.  It shows my camera but I can't click on the tab now backup and when I go to configure settings it tells me to connect a device.

  Can someone tell me what is happening?

  I currently have a "App Error 200" on my screen, and I'm trying to get rid of... is that may impact my connection? and I can do/use to get rid of him, if I can't access my blackberry desktop software?

  I have the blackberry bold 9900

  You will not be able to backup of the device with the app error 200 appearing.

  You should start your BlackBerry in Mode safe and remove all third-party apps or themes that you could add, starting with the most recent added, first of all.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Then, on the BlackBerry, click Options > device > application management and remove these apps, you think that could be the culprit.

  Restart the BlackBerry again and see if the error app has disappeared.

• Smartphones from blackBerry Desktop Manager vs Palm Desktop

  Hi, I used different palm pilots for many years and recently replaced the Palm with a BB tour. I had hoped it looked like office to Palm Desktop, where you can view & edit calendar & coordinated directly instead of having to use the BB for all data entry, but I do not see this feature in Desktop Manager. Am I missing something? What a pity, if this is not available, it's the BB a much less attractive option for me.  Thank you, "Reg".

  Hi and welcome to the Forums!

  Unlike other how things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a driving software that works as a bridge between your PIM and the BB. See this compatible PIM KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  Good luck and let us know!

• Backup lost blackBerry Smartphone 8330 to 9650 news using Blackberry Desktop software? Impossible?

  Lost my beloved 8330 with tons of data into it, but I have an old backup to a month using Blackberry Desktop Manager V 4.3.0.17.

  Verizon wanted to know if I wanted to Android. No, I'm staying with Blackberry, so I got a new Blackberry Bold 9650.

  BUT... big but Blackberry Desktop Manager seems to have no way to allow me to put this old backup of data in the new 9650.

  How is that possible?

  Hello

  You should probably switch to a later version of the Desktop software. You can then use this KB:

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  If something does not work, please be specific.

  Good luck and let us know!

• BlackBerry Desktop Software was accompanied by a problem and must close

  I downloaded 601_b021_multilanguage.exe and installed. When I try to run it, I get the message:

  BlackBerry Desktop Software has encountered a problem and needs to close.

  EventType: clr20r3 P1: rim.desktop.exe P2: 6.0.1.18 P3: 4cfdab9c
  P4: microsoft.practices.composite P5: 2.0.1.0 P6: 4cfdaa3a
  P7: 12 b P8: 50 P9: sclhiaanmqhkf4zdfpvvwejkphnm1zuj

  My computer is running Windows Xp with SP3

  I downloaded the file again, re-installed and get the same problem.

  Can you help me?

  Hi KuldeepChouhan,
   
   
  Try the steps listed in the article below and check if it helps you to fix the problem:
   
  "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience. "during the synchronization process
   
  Additional reference on:
  BlackBerry Desktop Software issues fixed in this release