BlackBerry smartphones "TYPE of attachment CANNOT BE CONSIDERED"

Similar Questions

• BlackBerry Smartphones Documents to Go - cannot open Excel attachments

  I've updated to the premium version of DTG for Blackberry.  It is supposed to open attachments both Word and Excel.  When I tried to open an Excel attachment, he said "this type of attachment cannot be seen on the device.  I sent two accessories of different words, both created with the same version of Word and both about the same size; DTG gave me the same error message as above for one, but open to the other without problem. The DataViz tech support site just takes back me to the RIM, and I can't find a solution on the RIM site.  What should I do?

  I just found the solution - I had to add the suffixes doc and xls to my document titles.  After that it worked fine.

• Word of blackBerry Smartphones for go attachment problem

  Hello world

  I hope someone can help me with this problem. I have Documents to go Version 1.005 installed on my 8900. I can access the program without any problem, but it do NOT open or acknowledge all the Word documents that are sent to me via attachments to emails.

  The attachment is displayed as one? and I said 'this type of attachment not available on your device' and 'you are about to download a file that cannot be played on your Blackberry device' when you try to download the file.

  I can create a Word doc on the phone and check it but when I try to send it to me it tells me that 'the Document Conversion has failed.

  I moved the same word docs to my phone via the USB port and store the media card and I can't open them no problem, this is not a problem of file.

  The problem is with the conversion of the attachment from the device by email so I guess I have a wrong setting somewhere.

  All can help me with I / change in order to fix this?

  Your question is not Word to Go... Just got the phone with rim... Have a BB 8900 (t-mobile), new as of 11/02/09.  For Outlook 2003 (and), you will need to change the "plain text" option of HTML or Rich Text... In outlook, go to tools-options-mail format - choose "plain text" in the menu drop-down... Click apply... then try and send a word doc to yourself to your home e-mail systems... My problem (same as yours) works perfectly... it did take a while for the rim to realize what was going on.  The 8900 is a great phone.

• BlackBerry Smartphones type in Japanese on a CURVE 9320

  Can someone tell me if it is possible to write emails in Japanese language on a BB CURVE 9320? If so, how?

  I recently bought a BB CURVE 9320 and software, although able to display Japanese characters in an e-mail, does not allow typing in the Japanese language. I checked a lot of device software revisions, but the Japanese never shows in the language selection list.

  Thanks for the help!

  Hello and welcome to the community!

  Please read carefully this KB:

  • KB05305 Location of support for BlackBerry smartphones

  The ability to use for different purposes, different languages on a BB is a function of having the right OS package installed for BB. This details KB on the complexities of achieving what you desire. Once you determine, based on all the factors, the package of operating system that you need, you would seek it through this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Before continuing, please visit this thread to make sure that you have a good backup so that you can properly restore everything as you go along:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  If a package which, by the KB above, should understand that need you then you must install this package of system operating for your BB. From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  Good luck and let us know!

• BlackBerry Smartphones after International travel, cannot cross GSM network only WiFi internet

  I live in Germany and recently went to the Netherlands. When I crossed the border, Vodafone made me cut my data services due to roaming, which I did.  When I went back in Germany and handed over running my data services, I now can't get internet access (browsing and e-mail) when I am connected to my network domestic wi - fi.  As soon as I get out of my house, I can't access e-mail or internet on GSM network.  Texting still works like the phone feature.    I hope there is a change in the fast configuration I can do, but so far, all indications are that it connects to the network vodafone.de, so I think it's a setting on the phone rather than a network problem.

  I get the error message is "the network is currently unavailable...". »

  My details:

  BB Curve 8520

  V5.0.01036

  Any help would be appreciated, thanks!

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• My Bold 9900 blackBerry smartphones is dead and cannot be repaired

  Hi all

  I have a Bold 9900 I bought in February 2012. 3/4 months, from time to time, it displays an indicator of battery missing on the screen. This has been resolved to remove and insert the battery again.

  A couple of weeks, it exploded and, when you try to turn it on, only the red light was on while the screen is off. I brought in a Blackberry service center and today they gave it back saying that it cannot be corrected.

  600 euros wasted after 28 months.

  I am a single BB client since 2005 (with the old 8700) and I am really disappointed with such a bad customer service.

  Is there anything else I can do? (Other than buying an iPhone?)

  Ciao!

  Max

  Hi JSanders,

  Thanks for your reply.

  The phone was finally repaired. It seems there was an infiltration (even if I'm not Recalling the cases in which it may have wet). An internal Committee was replaced and now it works.

  Ciao!

  Max

• BlackBerry Smartphones Run Time error - cannot sync calendar or contcts

  I plugged my 8700 in the office, while the Inbox was archiving, by mistake.  Everything froze and I had to re - start the computer.  Since then, synchronize with my desktop is broken.  I get a message that says Run Time Error, then it gives the name of the file C: /... DesktopMgr.exe and says "abnormal termination of the program" with an OK button.  He then shows the device as disconnected even if it is still attached to the computer.

  All advice appreciated!

  Uninstall the Blackberry Desktop Manager software

  Restart your desktop computer

  Download and install the latest version of BB Desktop Manager software

• BlackBerry smartphones can not attach photo to e-mail

  If I start an email then go to attach file menu out to the camera, it won't allow me not photo (it opens it but no option to attach or return to the e-mail address).   It worked perfectly on my old Pearl.  The only way I can send picture on the 8900 is to go to the email menu and the first camera.  Am I missing something?

  Hey, I thought of her.  Sorry, I should have posted earlier to close the issue.

  E-mail, select attach a file, and then select Media Card (not the device - it's where I spoil)

  so:

  Fix the support files/card/Blackberry/pictures/IMG

  Good luck!

  Melly

• BlackBerry Smartphones BB Bold 9930 cannot find the battery under device options saving Mode

  I have a BB Bold 9930 with OS v7.1.0.163 and I can't find the battery under device options saving Mode. I was told that I needed to update my device to a newer version, after around .3xx software do not know that. But when I try to update my device through BlackBerry Web page software or Office Manager, they both tell me that my device software is up-to-date. How can I update my device software to a newer version on OS 7.1?

  OK, I thought that you must have some higher than 7.1.0.342 BONES to get the battery in watch mode on your output device. Apparently Viva has not published a more recent OS you already have.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=C6BFF625BDB0393992C9D4DB0C6B...

  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

  BlackBerry Handheld Software v7.1.0.1189 (Multilingual)

  Package Version: 7.1.0.1189
  Composed of:

  • Applications: 7.1.0.355
  • Software platform: 5.1.0.288
  • File name: 9930AMEA_PBr7.1.0_rel1189_PL5.1.0.288_A7.1.0.355_C _Spire_Wireless.exe
  • File size: 207,62 MB

• BlackBerry Smartphones New 9900 s - cannot update cell phones

  Just bought two 9900 and installed (twice so far) the program BB Desktop Software. The difficulty to complete the update of the first phone software. Finally managed to configure and then synchronize the phone. However, under the 'Applications' tab in the desktop software, there was a software update and two other programs to install (I think that's something DOD and another to install.) When I launched the update and install, I could see the files being downloaded apparently, but now the screen appears to be locked in the applications of update - update - box device software download, with the green circle progress assets. The progress at the bottom of the box bar says "Connecting to the boot ROM" above him, but there is no indication of progress in the last 3 hours. Is this process at a standstill on / locked or is - it normal to have no feedback on installation? The box also says, "do not unplug the unit before the day is over". Thank you very much.

  Thanks for the reply. I got a bit of a workaround for my particular situation. I had tried several times to use the Blackberry Desktop program on a Windows XP virtual machine, that will run on a linux host (as bb is not so far seem to think to provide a linux version of the program for linux users is worth.) Subsequently, I decided to get the wireless working on the laptop, what boots double and install the program office bb on xp he. Although she gave me even a few error messages, I could do the update of the OS and install the 2 other programs on my bb. Also found my outlook contacts and their transfer to my cell. All's well that ends well I guess. Thank you very much.

• Update blackBerry Smartphones to DM 6, cannot configure synchronization

  Storm 2 9550 on Verizon

  Device software 5.0.0.71 3

  Win XP Pro SP 3

  Outlook 2007 SP 2

  Updated Desktop Manager 6 today after all the guests.  When I try to configure the synchronization by clicking "Configure settings", a dialog box appears which indicates that it is ' determine the configuration name root for the main system...» "and after a few seconds another appears who says"Intellisync - unknown error reported.  I tried to 'Reset settings' without any change in the result.

  Hi and welcome to the forums!

  I urge that you take advantage of the Desktop Manager 6.0 technical support RSS link

  pet food. Mighty good just off the coast of the KB press!

  Thank you

  Bifocals

  Flow RSS Desktop Manager 6.0 RIMM feeds.

  Guide - BlackBerry Desktop Software	6.0.0	PDF
  The Guide - BlackBerry Device Software Update		PDF
  Release notes - BlackBerry Desktop Software	6.0.0	PDF

• 2nd Blackberry 8310 blackBerry Smartphones hand works but cannot email setting

  When you try to activate e-mail he said "this blackberry is registered with a different service provider please re-register this blackberry and check the URL matches one etc...". The phone comes from UK and I live in France, so of course, I don't know who was the former owner. French Orange seems to be of any help to this problem.

  I went everywhere in the forum and tried the solutions that I found in the messages, but nothing works. I am also a Mac user, so most of the manipulations I found on the forum are very different with Pocket mac. So my BB is just a normal phone for now.

  Anyone know how to solve my problem? Thank you very much.

  Stéphane

  Sorry for my bad English I wouldn't find a forum in French.

  The problem has been resolved by contacting BIS they repress the account that remains of the former owner.

  Hope this can help others. I'm free! and it works perfectly.

• BlackBerry Smartphones Sim unconfigured 2 & cannot get the Bbm by Instant Messenger

  Because my phone got ran, I am currently using a Blackberry Curve 9320 in which I bought from a friend. I went to the Virgin Mobile.ca and activated my sim card and phone online, and then when I thought that he said, that it has been saved successfully, it says SIM NOT CONFIGURE 2

  I'm having the worst luck and am so lost without phone. I don't know what that means, but I Googled it and got many different answers. If someone who has experienced this before can let me know what they think, that would be greatly appreciated.

  Also when I go to the instant messaging, aol e-mail POP, but not Bbm. What I download BBM as soon as I get on the phone? I thought BBM was already on BlackBerry... ugh Confused and Sad without a phone.

  T

  Hello

  If you receive this error message then the SIM card is not connected, or there is a fault with it. If customer services say they have linked the number but you are still having problems, then it is likely that a replacement SIM card will fix this for you. It could also be due to the phone being locked to the carrier of your friend.

  Now BBM maybe missing a few reasons:
  (1) it is hidden
  (2) it has been uninstalled
  (3) if it's a business device, he could have been disabled.

• I send blackBerry Smartphones, how will people cannot see my photos?

  I've set up for unlimited texting, picture, etc. through t-mobile messaging, but when I send a picture people tell me that they do not see.

  Help!

  Thank you!

  Yes, delete both, and then remove the battery on your BB when turned on. Review and see that they are gone.

  Then do the above THS > register.

  If they do not show upward, go to your carrier BIS login and send service books from there:

  http://NA.BlackBerry.com/eng/support/software/Internet.jsp

• BlackBerry smartphones Please Help! Cannot bind the e-mail account to new Blackberry Torch

  Please can someone help me. I just got a replacement for my Blackberry Torch 9810 camera, as my old laptop had a flaw.  I backed up all my files, media etc. through the desktop software on my PC and successfully restored to my new camera.  I'm having trouble linking my hotmail account to my new camera. Whenever I try to put in place through the Setup Wizard, I get the message "the Blackberry Enterprise Server has not responded to your activation request. An error has occurred. " I get my e-mail address and password correctly whenever I try to connect, I also do not touch activation emails I get in my hotmail Inbox. I think the problem is that I have not been added to the BlackBerry Enterprise Server. Please can someone help me here?

  Hello

  In fact, unless you're on BES (and HotMail is definitely NOT BES), then you must stay away the company setting completely. Rather, on this screen, if you do not also have a choice for personal electronic mail or on Internet, then your BB/account is not properly configured with your carrier. I suspect that, in the context of the evolution of your device, they have successfully completed your your old BB to the new account. But the only way to get this is to them (Orange) ring to the top and talk to them on this subject.

  Good luck!